Protected Harbor Recognized as a Top Managed Service Provider by Design Rush
Today Protected Harbor was recognized as one of the Top Managed Service Providers by DesignRush, a B2B (Business to Business) marketplace for agencies. This accreditation is only given to companies that have been thoroughly researched and analyzed based on their history, vision, business model, products or services, company executives, and advisors.
“At Protected Harbor, we aim to set the standard for excellence in managed services and technology. We want to help businesses and individuals get the best-managed services, from designing their infrastructure to cybersecurity. We want to simplify the technology adoption process and allow companies to quickly make informed decisions about the future of their business technology.” – Richard Luna.
Previously, Protected Harbor was also recognized as a top cloud computing company in the US by Goodfirms.
Protected Harbor was chosen by DesignRush for demonstrating a commitment to technical excellence, innovation, and customer satisfaction while serving small to mid-size businesses.
DesignRush helps companies select the ideal firm that can best represent their brand, comprehend their objectives and collaborate successfully with them. Protected Harbor’s 90+ Net Promoter Score for their Managed IT Services, Network and Infrastructure Services, IT Help Desk, and IT Support made the company a perfect fit.
This recognition is a testament to the company’s commitment to excellence in customer service and exceptional customer support. Protected Harbor strongly emphasizes customer satisfaction and pays close attention to the needs of its existing customers. By providing high-quality security services and utilizing live chat and customer support tools, the company has improved customer satisfaction and retained its customer base.
Protected Harbor also conducts customer satisfaction surveys to ensure that it is meeting the needs of its customers and addressing any concerns they may have. Through these efforts, the company has achieved a low churn rate and maintained a high level of satisfaction among its customers.
The dedication to providing an excellent customer experience has helped it to stand out in a crowded market and solidify its position as a top-managed service provider.
Protected Harbor helps local, and national businesses use technology to solve their business problems and are committed to driving digital transformation for small and midsize businesses.
The company has over 30 years of experience deploying advanced engineering solutions centered on collaboration, cloud migration, networking, cyber security, and Managed Services. With Protected Harbor, businesses and organizations can feel confident that their data is secure and protected in the cloud.
The award of Top Managed Service Provider by DesignRush recognizes Protected Harbor as a top IT Company and technology consultant whose forward-thinking approach to providing managed services is changing the landscape of the business technology.
With digital and technological techniques that support your company’s objectives, Protected Harbor’s IT specialists will help reduce stressful day-to-day tech issues, minimize costly downtime, and improve operational maturity.
Like many other local IT companies, Protected Harbor helps with everything from IT support, remote workforce solutions, and IT infrastructure to cloud migration, VoIP phone systems, and data center hosting.
But unlike traditional MSPs, we pride ourselves on our customer’s happiness. That’s why we ensure our 24/7/365 customer service is second to none. Whenever you need us, we’re always here. Got a problem at 2:00 am? A live person will be there to answer your call and resolve the issue before sun-up.
Protected Harbor’s approach to customer service goes beyond just solving problems and closing tickets. We aim to connect on a human level, getting to know you and your business so we can function like an extension of your team.
That is why over 90% of our business comes from client referrals, and we have a 98% customer retention rate. Protected Harbor is the last I.T. company you will ever have to hire. Contact our team today to experience what a true partnership and excellence in customer service is like.[/vc_column_text]