Unlocking Growth, The Power of Proactive Monitoring for Small Businesses

In today’s fast-paced digital landscape, small businesses face numerous challenges in maintaining their IT infrastructure. From unexpected downtime to security threats, the need for proactive IT monitoring has never been more critical. Proactive IT monitoring not only helps in identifying potential issues before they escalate but also ensures smooth operations, enhanced security, and improved business performance. This article delves into the myriad benefits of proactive IT monitoring for small businesses and how it can be a game-changer in achieving operational excellence.

What is Proactive IT Monitoring?

Proactive IT monitoring involves continuously observing and analyzing the performance and health of an organization’s IT infrastructure. This approach ensures that any potential issues are identified and addressed before they can cause significant disruptions. By leveraging advanced tools and technologies, proactive IT monitoring provides real-time insights and predictive analytics to keep systems running smoothly.

8 Key Benefits of Proactive Monitoring

In an era where technology drives business operations, proactive IT monitoring is crucial for maintaining a competitive edge. It helps businesses stay ahead of potential issues, ensuring seamless operations and robust security.

Best Practices for Proactive IT Monitoring

To maximize the benefits of proactive IT monitoring, consider the following best practices:

• Regular Updates: Ensure that all monitoring tools and systems are regularly updated to keep up with the latest threats and vulnerabilities.
• Comprehensive Coverage: Monitor all critical aspects of your IT infrastructure, including networks, servers, applications, and endpoints.
• Alert Management: Implement a robust alert management system to prioritize and address alerts based on their severity.
• Continuous Improvement: Regularly review and refine your monitoring strategies to adapt to changing business needs and technological advancements.

How to Implement Proactive IT Monitoring

Implementing proactive IT monitoring involves several steps. Begin by assessing your current IT infrastructure and identifying key areas that require monitoring. Next, select the appropriate tools and technologies that align with your business needs. Finally, establish monitoring protocols and ensure that your IT team is trained to respond to alerts and notifications effectively.

Why Choose Protected Harbor?

Protected Harbor stands out as a top MSP due to its commitment to excellence and customer satisfaction. Here are some reasons to choose Protected Harbor:

• Expertise: With years of experience, Protected Harbor brings a wealth of knowledge and expertise to the table.
• Tailored Solutions: We offer customized IT solutions that align with your business goals.
• 24/7 Support: Our dedicated support team is available around the clock to assist you with any IT issues.
• Cutting-Edge Technology: We utilize the latest technologies to ensure optimal performance and security.

Conclusion

Proactive IT monitoring is an invaluable strategy for small businesses seeking to enhance their IT infrastructure’s efficiency and security. By preventing issues before they arise, businesses can ensure smooth operations, reduce costs, and support growth. Partnering with a trusted MSP like Protected Harbor can further amplify these benefits, providing expert guidance and support.

Ready to take your IT infrastructure to the next level? Contact Protected Harbor today to learn more about our proactive IT monitoring solutions and how we can help your business thrive.

How Remote Patient Monitoring Creates Security Threats

Securing data flow is essential for new technologies in a world of cybercrime and security. The potential value of patient data to criminals is significant in today’s healthcare industries.

Even before the COVID-19 crisis, remote patient monitoring was widespread. As clinicians increasingly use technology to support patients’ health and wellness and changes to Medicare CPT codes in 2020, RPM has grown into one of the most lucrative Medicare care management programs.

Between 2015 and 2022, the remote patient monitoring market’s CAGR is anticipated to increase by 13%. However, the quick adoption of telehealth is not without security threats. Security issues must be carefully evaluated, even though they may not outweigh telehealth’s enormous advantages to patients and clinicians.

What Is Remote Patient Monitoring?

Patient monitoring is placing a device on an individual’s body to monitor their vital signs and diagnose or treat medical conditions.

Remote patient monitoring enables patients to be monitored in a remote location away from the hospital, clinic, or another healthcare facility. This can be done using various devices, including smartphones, tablets, and computers.

Remote patient monitoring is becoming more popular as it provides the following:

• Increased convenience for the patient
• Reduced stress on the healthcare team by allowing them to focus on other aspects of treatment rather than dealing with monitoring equipment
• Improved patient outcomes with fewer visits to the hospital emergency room
  

Examples of Remote Patient Monitoring Technology

RPM technology can include everything from mobile medical equipment to websites that let users enter their data. Several instances include:

• People living with Diabetes can use glucose meters.
• Blood pressure or heart rate monitoring.
• Remote monitoring and treatment for infertility
• Drug abuse patients may benefit from at-home exams to help them stay accountable and on track with their objectives.
• Programs for tracking diet or calorie intake.

Security Threats to Remote Patient Monitoring

Here are major security threats to remote patient monitoring:

Credential Escalation

Credential escalation is one of the most common threats to remote patient monitoring. This is because it allows attackers to access devices and systems they would not otherwise have access to, like networked printers and medical devices. It also allows attackers to steal data or turn off your monitoring system.

Insecure Ecosystem Interfaces

Many systems that support remote patient monitoring have an interface that allows patients and doctors to control them. These interfaces often use web technology to interact with their users. Still, they also have access to other systems connected via different protocols like UPnP (Universal Plug and Play) or RDP (Remote Desktop Protocol). These protocols are designed for local networks; they cannot be used on a public network without some proxy.

Phishing attacks

Phishing is a social engineering method involving sending an email or text message to an unsuspecting user, pretending to be from the bank or other company they frequent.

Many remote patient monitoring systems have a single point of failure. The system administrator is responsible for ensuring that the backup system is functioning correctly and that it’s up to date with any security patches.

If the system fails, an attacker can take over your RPM system. This can be done by sending out phony emails or fake phone calls, tricking you into clicking on malicious links in those emails or calls. Once inside the network, an attacker could access sensitive information about patients and their medical records.

Malicious Software

All the patient monitoring devices used in hospitals, clinics, and other healthcare facilities have been susceptible to malicious software attacks. The most common cause for this is outdated software versions that do not provide adequate protection from hackers or cybercriminals.

These devices are still vulnerable because they do not have enough security measures to protect them from hackers and cybercriminals. Some hospitals have decided to upgrade their systems to prevent these attacks.

Ransomware

The ransomware attack on Remote Patient Monitoring is a new trend in the digital world. This attack will most likely occur in small and medium-sized businesses focusing primarily on their services and products.

The primary purpose of this attack is to steal vital information or resources from companies or individuals so they can use them later for their benefit.

Ransomware attacks usually target companies with confidential files on their computers and servers because they are easy to access. People who want to get these files will pay money for them, either directly or indirectly.

How to Protect Remote Patient Monitoring?

The remote patient monitoring industry is proliferating, and so are the attacks on it. Here are some steps to protect your business from potential threats.

Keeping Technology Updated

Remote patient monitoring systems contain many components, including cameras, sensors, and software. These systems must be kept up-to-date with the latest security patches and updates. This is especially important if you use a third-party vendor to provide your network security solution.

Protecting the Cloud Environment

The cloud environment can be vulnerable to cyberattacks, especially regarding HIPAA-compliant healthcare information, usually stored in the cloud. To protect your data from being stolen by hackers or other malicious actors, consider using a cloud storage provider specifically designed for healthcare applications – such as a cloud storage provider built for healthcare settings like yours.

Embracing a Zero-Trust Approach

A zero-trust approach means that all interactions between an organization’s devices and its users should be trusted automatically without requiring any permissions or confirmation from human users. This helps minimize the possible points of failure in organizations’ networks and reduces the risk for employees who unknowingly share sensitive information.

Conclusion

While monitoring a patient’s health remotely does seem like a great idea, especially for the chronically ill who may have trouble leaving their homes, remote monitoring also introduces new security threats into the healthcare industry. No system is perfect without precautions and security measures. Healthcare organizations must be aware of these new vulnerabilities, from patients’ privacy to the dangers of cyber hacking and compromising patient information.

With the right partner, you can feel confident that your data stays protected. Our team is dedicated to keeping your data safe and secure, so you can focus on providing the best care possible.

With the Protected Harbor team’s vast experience and proven track record, you can trust that your data is in good hands. With years of experience delivering secure IT, and Cloud solutions in line with industry standards and best practices, Protected Harbor professionals pay close attention to the vulnerability of remote monitoring solutions.

We work with all types of providers, from small to large, to protect your data, reduce risk, and keep your organization secure. Our team of experts will work with you to create a customized solution that meets your company’s requirements. Our cybersecurity solutions are reliable and scalable to fit your organization’s needs.

Feel free to contact our experts if you wish to begin developing a hack-proof medical device or if you wish to schedule an IT audit.

Is All Monitoring the Same: A Closer Look

In today’s digital world, monitoring IT performance and availability are more important than ever. Organizations must ensure that their business-critical applications and systems are always up and running to continue to serve customers, meet operational objectives, or meet compliance standards.

Welcome to another blog in the series Uptime with Richard Luna. Today we are discussing monitoring, its types, and choosing a vendor with the right monitoring service for your organization.

What is Monitoring?

Monitoring the performance of your technology infrastructure enables you to manage risk and identify issues before they significantly impact users or operations. However, monitoring can mean different things in different contexts.

Monitoring generally refers to keeping track of some measurable aspect of a system. It may be the output of some sensor (which is how we usually think about monitoring), or it could mean a log file with information about events that have occurred in the system being monitored.

Monitoring can also refer to analyzing data from past interactions with the system under observation to anticipate future needs and plan accordingly.

As a result, when seeking out monitoring solutions for your organization, it is essential to understand what each solution offers beyond just checking if something is “on” or “off” at any given time.

The details in the video will help you evaluate potential vendors so you know what you’re getting when signing an agreement for a new monitoring solution for your organization.

Proactive Monitoring

Proactive monitoring monitors your systems to identify potential outages and bottlenecks before significantly impacting users or operations. These solutions can be used to detect and report current issues and predict what might happen in the future by analyzing historical data.

This monitoring solution monitors a broader set of business systems beyond critical ones. They will typically have thresholds and rules in place to keep track of a much more comprehensive set of metrics and detect events earlier than real-time monitoring would, even if those types of events do not affect a critical system.

Proactive monitoring solutions are suitable for keeping track of scenarios that are mission-critical or for anticipating future issues by analyzing trends from past data.

Summing up

Monitoring can be used for many different things. You might be monitoring for uptime or SLA compliance, monitoring for availability or performance, monitoring for security or risk reduction, or monitoring for compliance or regulatory auditing. Regardless of your use case, monitoring is essential to your infrastructure.

If you are a small to medium-sized business, you may not fully have the internal staff to monitor your network and systems. With a 24×7 proactive monitoring service from Protected Harbor, you don’t need to worry. We will create a customized plan that suits your company’s needs, keeping your financial situation and risk profile in mind.

Our team of experts will review your current IT setup to determine if it meets your company’s goals. If it doesn’t, we will provide a detailed list of recommendations to help you get the most out of your IT investment.

Click here to schedule your technology audit today!