Disadvantages of AWS, Azure, and Other Big Brand Hosting

When it comes to hosting for a business, you don’t want to use just anyone. There are many critical factors to consider including security, stability, uptime, scalability, and more. Because of this, many businesses gravitate towards big, established brands for hosting and management such as Amazon’s AWS or Microsoft’s Azure.

Companies like these can likely provide well beyond your technical needs. That’s not to say they’re all the exact same. Azure caters to Microsoft products, allowing large companies to move their Windows-based infrastructure online more easily. Meanwhile, AWS boasts their general flexibility and universal capabilities.

Each brand has its unique strengths. When it comes to weaknesses, however, there are some overlapping issues that basically any large-scale hosting company deals with.

Overwhelming Options

Right from the start, many businesses are overwhelmed with the variety of packages and services offered by large hosting companies. AWS, for example, greets you with an entire library of services and products to choose from. Simply trying to find basic website hosting proves to be difficult and confusing.

Unclear Pricing Structures

Equally confusing are the pricing structures. Many companies try to sign you up on free trials or temporary discount pricing, only for you to discover the true inflated price months down the road.

These companies also tend to work off a pay-per-use model. In other words, the more data you process and store, the more your hosting costs. While it sounds nice in theory, as you only pay for what you use, it can make it very difficult to predict your monthly costs as prices fluctuate.

It also leaves you severely exposed to DDoS attacks.

DDoS attacks infect a large number of devices with malware and then use them to unleash a coordinated flood of traffic on an unsuspecting network. In addition to slowing down and (likely) crashing your systems, it results in a massage spike of data use.

The average size of a DDoS attack is 2.5 gigabits per second. If you’re being charged per data used, you’ll be left with a very large hosting bill following a DDoS attack.

Advanced Knowledge

Once you’ve figured out what your business needs, the real difficultly begins. Within any given service, there are countless add-ons, tools, settings, and more. While this provides a lot of flexibility and customization, it requires a lot of work and understanding. The deeper your needs go, the deeper your understanding needs to be.

Each platform is different, which means you either need to hire someone who is experienced on a particular platform, or you’ll need to invest in training a current employee. The question is, do you want someone learning a new platform as they’re managing your IT needs?

Support Problems

Platforms like AWS and Azure do offer their own technical support, should you require it. In fact, they often provide a certain amount of free support when you sign up. However, those hours can quickly be eaten up during the onboarding. After that, you’ll pay for support.

Things can get very expensive very quickly.

A better solution is generally to find a third party to help manage and maintain your hosting needs. This can provide more affordable support, but it also adds complexity to your hosting management and expenses.

A Simpler, Yet Powerful Hosting Solution

At Expedient Technology Services, we provide straightforward, yet diverse hosting solutions for businesses of all sizes. Whether you’re a start-up or an enterprise, we have the capabilities to meet your specific needs.

We operate under flat rate costs, so you know exactly what you’ll pay every month. We can even bundle in support hours so that you get professional assistance when you need it. As your company grows, we can easily scale our services with you.

While our initial costs may seem higher, they’re generally cheaper in the long run. Best of all, they’re much less stressful to understand and manage. After all, ETS exists to provide Stress-Free IT. For hosting, computer services, and technical support in Dayton, Ohio, and beyond, contact ETS today.

What Does Downtime Cost the Average Business?

TAKING YOUR PRIVACY BACK FROM GOOGLE

With every new technology comes benefits and concerns.

Now Google can present coupons for stores you have purchased from while you are driving past them, and tell you what you need to buy in your smart refrigerator, or based on your driving pattern can tell you when you will next visit a location.

As someone who works IT, I do not like my refrigerator telling Google what I am eating and I don’t like Google knowing all the details of my life.

Google does not make it easy to control your data because that is how they earn revenue. Google doesn’t charge for Android, the majority operating system for cell phones because they earn money by monetizing your behavior and selling what you are interested in. Do a Google search for “Cruises from Boston” for example and see what ads appear in Google and are emailed to you.

Google tracks your location, what you search for, your buying habits and most activity on your cell phone.

For example, when I looked up a friend’s location history, I could go back to 2015 and see where they had been and for how long.

It is possible to take control over much of your Google data by visiting; https://myactivity.google.com/more-activity?authuser=1/ . This page presents a menu of data collection items, each one can be adjusted or disabled.

WITH EVERY NEW TECHNOLOGY COMES BENEFITS & CONCERNS
Google tracks your location, what you search for, your buying habits and most activity on your cell phone.

What is a good NPS score?

Net Promoter Score
Protected Harbor Gets World Class Net Promoter Score

A recent survey completed by Protected Harbor clients yielded exceptional results in satisfaction.

The survey calculated Protected Harbor’s Net Promoter Score (NPS), which takes the percentage of promoters (good feedback) and subtracts the percentage of any detractors. Protected Harbor’s final score was 78 which is considered world class.

This is how the NPS classifies the scores. Given the NPS range of -100 to +100, a “positive” score or NPS above 0 is considered “good”, +50 is “Excellent,” and above 70 is considered “world class.”

Each customer was asked to rate the company on a scale of 1 to 10, 10 being the most, on how likely they are to recommend Protected Harbor to a colleague.

The survey also allowed customers to give feedback with their score, and here’s what some of them had to say about Protected Harbor’s IT services and customer service.

Protected Harbor is proud of this accomplishment and the great response and feedback received by customers. Being considered “world class” in customer satisfaction and service is what all businesses wish they could achieve.

Protected Harbor offers businesses and organizations nationwide IT services including ransomware and network security protection, network management, IT service management, 99.99% uptime and cloud computing.