SaaS in 2023: Emerging Trends

SaaS in 2023 Emerging Trends banner

SaaS in 2023: Emerging Trends

SaaS (Software as a Service) has become a significant player in the software industry in the past decade. The idea of renting software instead of buying it has gained immense popularity among businesses of all sizes and industries. As SaaS adoption grows, new trends emerge that shape the development of SaaS in the future. In this article, we’ll explore some of the emerging trends in SaaS and how they will impact software development in 2023.

 

What is SaaS?

SaaS is a software delivery model in which users rent applications from a cloud-based provider rather than buying and installing software on their servers. The provider is responsible for maintaining and updating the software, ensuring that the users are always running the most up-to-date version.

SaaS has several benefits over traditional software. It is more cost-effective, as users don’t need to purchase and maintain their hardware or software. It is also more secure, as the provider is responsible for keeping the software up-to-date and patching any security vulnerabilities. Finally, it is more flexible, as users can access their applications anywhere with an internet connection.

For these reasons, SaaS has become increasingly popular in recent years and is expected to become even more commonplace in the near future.

 

Trends Shaping the Future of SaaS in 2023

There are several trends shaping the future of SaaS in 2023. These trends are expected to impact software development significantly and will likely be the focus of many SaaS providers in the coming years.

 

Usage and Value-based Pricing

A trend expected to become more prevalent soon is usage and value-based pricing. This is a pricing model in which the user pays for the software based on how much they use it or the value they get from it. This model gives users more flexibility and control over their spending and allows software providers to match their pricing to the value they provide more accurately.

Some software providers are already using this model, but it is expected to become much more popular in the coming years. This could significantly impact how software is developed, as developers will need to create optimized applications for usage- and value-based pricing.

 

Mobile-First Development

Another trend that is expected to shape the future of SaaS in 2023 is mobile-first development. Mobile-first development is a methodology in which developers focus on creating optimized mobile device applications. This is becoming increasingly important as more and more people use their mobile devices to access software.

Mobile-first development is essential not only for user experience but also for security. Mobile devices are more vulnerable to security attacks, so developers need to create applications that are secure and optimized for mobile devices.

 

SaaS in 2023 Emerging Trends middleSaaS and Artificial Intelligence

SaaS and artificial intelligence (AI) are becoming increasingly intertwined. AI automates various tasks, such as customer service, marketing, and sales. This allows companies to automate routine tasks and free their employees to focus on more critical tasks.

In the future, AI is expected to become even more intertwined with SaaS. AI will be used to optimize software for more efficient operation and to understand user behavior and preferences better. This will likely lead to more personalized and customized software experiences and better customer service.

 

API in SaaS Deployment

API (Application Programming Interface) is becoming increasingly crucial in SaaS deployment. APIs allow applications to communicate and exchange data with other applications and services. This will enable developers to create more powerful and integrated applications with other services.

In the future, API usage is expected to become even more pervasive in SaaS deployment. APIs will be used to combine data from multiple sources, create more robust applications, and more easily integrate with other services.

 

Data Privacy and Security

Data privacy and security are always the primary concern in the software industry, and SaaS is no exception. As more and more sensitive data is stored in the cloud, it is becoming increasingly important for companies to ensure that their information is secure.

Data privacy and security are expected to become even more important in the future. Companies must find ways to protect their data from unauthorized access and ensure that their data is secure, even if their SaaS provider suffers a data breach.

 

Conclusion

As the SaaS industry continues to grow, new trends will emerge that shape the future of SaaS and software development. In this article, we explored some of the emerging trends in SaaS and how they will impact software development in 2023. These trends include usage- and value-based pricing, mobile-first development, SaaS and artificial intelligence, API in SaaS deployment, and data privacy and security.

If you’re looking for a reliable Managed IT services provider for your business, look no further than Protected Harbor. With our years of experience and commitment to excellence, we can help you get the most out of your infrastructure and cloud deployment.

Protected Harbor is a top cloud services provider in the US with a 90+ NPS Score and 99.99% Uptime. Sign up for a free IT Audit and discover how Protected Harbor can help improve your company’s operational efficiency.

Keeping Your SaaS Secure:

keeping your saas secure

Keeping Your SaaS Secure: 6 Things You Can Do Now to Prepare

Security is one of the top concerns among Security as a Service (SaaS) customers. It’s a problem that many SaaS vendors struggle with, and for a good reason.

As more businesses move their processes to the cloud, hackers see this as an opportunity to exploit security vulnerabilities and steal sensitive data. For this reason, keeping your SaaS secure is no longer just about staying compliant with regulations like the GDPR (General Data Protection Regulation). It’s now about protecting your customers and your business from cyber-attacks. With so much on the line, it’s important now more than ever to take the steps needed to protect your SaaS from potential threats in the future.

How secure is your SaaS? How prepared are you for a cybersecurity attack? You can find out with our free whitepaper! Inside, you’ll learn all about the major cyber threats of 2022, such as the evolution of ransomware, the rise of cloud apps, and more. You’ll also find out the biggest challenges facing today’s SaaS businesses and how to overcome these issues. Finally, you’ll get actionable insights and tips you can use today to keep your SaaS secure.

This blog post in particular will outline the six simple ways to keep your SaaS secure while reducing operational risks and liability.

 

So, what exactly is SaaS Security?

When we talk about SaaS security, we’re referring to the various ways you can protect your software against threats. This can include software and hardware solutions that help prevent and identify cyber-attacks. When it comes to SaaS security, there are three main components you need to think about: data, infrastructure, and people.

Data security refers to the privacy and security controls that prevent unauthorized parties from accessing sensitive data. Infrastructure security refers to the resilience of the hardware and networks that power your SaaS. People security refers to the policies and procedures that prevent employees from unintentionally introducing vulnerabilities into your software. Essentially, SaaS security is all about keeping your customers’ data safe and your own.

 

6 SaaS Security Best Practices

Whether you’re testing a new tool or releasing a new feature, it’s crucial to consider your SaaS security. To maintain the security and privacy of your data, keep the following best practices in mind.

1. Encrypt your Data

Your technological stack’s top priority should be encryption at all layers. In the event of a breach, effective encryption makes sure that consumer data isn’t quickly publicly disclosed.

Customers’ concerns about their data protection are growing as high-profile leaks like the Cambridge Analytica incident occur more frequently. By discussing your encryption policies, reassure your clients that your solution always protects their sensitive billing information.

Use one of the many popular encryption techniques to ensure that the information you rely on isn’t kept in plain text.

2. Give Priority to Privacy

Most compliance and regulatory processes demand privacy and security declarations, but that isn’t their only use. It teaches your team and customers how to handle important data by developing a strong statement for your product.

Develop your privacy policy by defining the specific details that need to be included in it with the help of your development and legal teams.

3. Educate Your Clients

By 2020, 95% of cloud security problems will be the clients’ fault, predicts a Gartner study. Make sure you actively reach out to individuals whenever you are onboarding new clients or send critical updates to existing ones to explain how this may affect their security.

Most customers are unaware of the implications of this shift toward a totally cloud-based architecture, which is being made by an increasing number of SaaS providers. Ensure your consumers understand how to protect their information to reduce security concerns and limit risks.

Keeping Your SaaS Secure middle4. Backup User Data in Several Locations and Isolated Backups

Effective client data management is crucial because many firms aren’t prepared for impending data breaches. By creating multiple copies of your data, you can assure that no one system failure will compromise your security.

Many cloud platforms on which SaaS businesses rely on as a part of their product will offer this functionality. Still, you must be vigilant about backups to prevent potentially catastrophic losses of customer data.

5. Use More Robust Passwords

Many people still use the same password for each login, even though they know the risks involved. By requesting stronger passwords from users when they create accounts, you can stop them from exposing your data to possible cyber criminals. Consider establishing case-sensitivity rules and authentication mechanisms.

An emphasis on security will only become more crucial as the subscription economy develops. As your business expands, always re-evaluate your present procedures to ensure that you are maintaining compliance.

6. Speak With a Cyber-security Company

Third-party security organizations can provide essential industry knowledge about what you need to do to keep your platform secure. Their testing procedures ensure that your infrastructure, network, and software are always safe. These third-party suppliers can assist you in developing plans for if and when a breach occurs while you are building your product.

 

Conclusion

Making sure the user data in your SaaS product is secure requires more than a one-time effort; it must become integrated into your company’s culture. The first step is to select the best SaaS cloud security solution for you. Implementing new security measures is the second phase, an ongoing activity you must regularly perform to keep up with the always-changing threat landscape.

Download our white paper, “Cybersecurity Risks of 3rd Party Cloud-Apps in 2022” to understand the SaaS and cloud cyber-threat landscape in 2022 and how you can mitigate those risks. Also, keep reading our blogs for more information on cybersecurity.

SaaS vs DaaS

 

SaaS vs Daas

 

Learn the Fundamentals

After the inception of the cloud in the world of technology in 2006, we saw a rise in the number of providers delivering ascendable, on-demand customizable applications for personal and professional needs. Identified nowadays as cloud computing, in most basic terms it is the delivery of IT services through the Internet including software, servers, networking, and data storage. These service providers differentiated themselves according to the kinds of services they offered, such as:

  • Software as a Service (SaaS)
  • Desktop as a Service (DaaS)
  • Infrastructure as a Service (IaaS)
  • Platform as a Service (PaaS)

Cloud computing enabled an easily customizable model of strong computing power, lower service prices, larger accessibility, and convenience, in addition to the newest IT security. This motivated a large number of small and medium-sized firms to begin using cloud-based apps to perform specific tasks in their businesses.
The Cloud computing world can be a confusing place for a business, should they use DAAS, SAAS, PAAS, or something else.  As a first step we will explain each service and what is it best used for.

 

SaaSsaas vs daas

SaaS or Software as a service is actually a cloud-based version of one piece of a software package (or a software package) that’s delivered to final users via the Internet. The final user or consumer does not own the app, also it is not stored on the user’s device. The consumer gets access to the application via a subscription model and generally pays for the licensing of the application.

SaaS software is simple to manage and can be used as long as one has a device with an active internet connection. One benefit is that end-users on SaaS platform do not have to worry about the frequent upgrades to the program as this is handled by the cloud hosting service provider.

 

DaaS

DaaS or Desktop as a service, is a subscription model service that enables businesses with efficient virtual desktops or RDP (Remote Desktop Protocol). Licensed users will have access to their own applications and files anyplace and at any time. Nearly any application you are already using or intend to use can be integrated into a DaaS model. DaaS provides you any level of flexibility your little, medium, or enterprise-level business requires while still permitting you to take care of the management of your information and desktop.

In the DaaS model, the service provider is accountable for the storage, backup, and security of the information. Only a thin client is required to get the service. These clients are the end-user computer terminal only used to provide a graphical user interface to the user. Subscriber hardware cost is a minimum and accessing the virtual desktop is possible at the user’s location, device, and network.F

PaaS

Platform as a service is an application platform where a third-party provider allows a customer to use the hardware and software tools over the internet without the hassle of building and maintaining the infrastructure required to develop the application.

 

IaaS

Infrastructure as a service is a cloud computing service where the infrastructure is hosted by enterprises on a public and private cloud and is rented or leased saving the maintaining and operating costs of the servers.

 

DaaS vs SaaS: The Key Differences

SaaS and DaaS differences: They are both applications of cloud computing but they have their fundamental differences. In simple words, the SaaS platform focuses on making software applications available over the internet, while Desktop as a Service enables the whole desktop experience by integrating several applications and the required data to the subscriber. DaaS users only need a thin client to enjoy the services, while SaaS companies provide the services through a fat client. SaaS software users need to store and retrieve the data produced by the application themselves but DaaS users don’t have to worry about the data as the service provides is responsible for the storage/ backup of the data.

You’ll find few who will disagree that ease of use is a reason why “Software as a Service” is a staple of businesses and has risen to popularity among enterprises both large and small. As for convenience, the rollout is more effortless than that of a DaaS situation. SaaS is the more versatile option of the two, and best of all, there are very affordable options if you’re trying to pinch those pennies as a smaller entity.
One of the key components of utilizing DaaS is security, closely followed by efficiency. From a security standpoint, since information is housed in a data center it helps lend itself to increased and more reliable security, removing all the risk that comes along with data being hosted on devices themselves.

Working
Managed DaaS provides virtual desktops for managing applications and associated data, with user data copied to and from the virtual desktop at log in and log out. SaaS delivers web-based software accessible via internet and browser, with backend operations and databases managed in the cloud.

Control
DaaS offers a complete desktop experience and allows users to store information within their own data center, providing full control. SaaS, however, follows a “one-to-many” model, offering access to specific applications shared across multiple clients, without a full desktop environment.

Interoperability
DaaS virtualizes the entire desktop, enabling smooth application integration. SaaS applications can also be integrated but may face challenges due to their hosting location and delivery method.

Mobility
DaaS is typically used with a PC and full-size screen but can be accessed from mobile devices. SaaS applications are designed to work well on both PCs and mobile devices like smartphones and tablets.

Ideal Use Cases
DaaS is ideal for resource-limited businesses seeking cloud solutions. SaaS suits businesses needing access to individual applications from any device, without hardware updates.

Understanding the differences between SaaS and DaaS for business helps in choosing the right cloud service for specific needs.

 

Ideal Use Cases: SaaS vs DaaS

Criteria DaaS (Desktop as a Service) SaaS (Software as a Service)
Ideal Use Case Best for businesses with limited resources looking to utilize cloud computing solutions and virtual desktop infrastructure. Suitable for businesses needing access to individual applications across devices without the need for hardware upgrades.
Service Provided Delivers a full virtual desktop infrastructure as a service. Delivers individual software applications via the Data as a Service platform.
Type of Service Offers virtual desktops and applications. Operates through web-based applications.
Management The DaaS provider handles upgrades, critical management tasks, and backups. All backups and critical computations are managed by the SaaS provider in the cloud.
Best For Ideal for users needing high-computation virtual desktops in remote areas, such as healthcare SaaS solutions for remote care providers. Perfect for businesses avoiding hardware investments for specific software.
Ownership Desktop applications are installed on the virtual desktops of the service provider. The software is owned and managed by the service provider.
Application Integration Applications can be seamlessly integrated into the DaaS model. Integration of applications in a SaaS model can sometimes be challenging.

 

Which one’s for you?

So, you’re in all probability wondering: Should your company adopt SaaS or DaaS? Our question is why not use both? It is correct that the cloud-based SaaS business model offers the flexibility to use their features while not needing to host the applications, However, the DaaS model has its own advantages. The reality is most businesses need a hybrid solution that utilizes the capabilities of both SaaS and DaaS. Using both the services allows them to access the functionality they need to be efficient while maintaining the ease and security of having all their business and applications on one dashboard with a single sign-on, equipping staff auditing capabilities.

Ultimately, the decision to adopt SaaS or Desktop as a Service depends on your company’s specific needs and resources. It’s important to weigh the benefits and drawbacks of each option and consider factors such as cost, security, and compatibility with existing systems. It may also be helpful to consult with a technology professional or service provider to determine the best option for your company.

 

Some additional benefits of using both SaaS and DaaS:

  • Best of cloud computing world: SaaS enables dependable cloud applications, DaaS delivers full client desktop and application experience. Users lose none of the features and functionality, Dedicated servers for cloud hosting is an add-on.
  • Application Integration: DaaS adds another layer to the flexibility by allowing users to integrate a large number of applications into a virtual desktop.
  • Customization and Flexibility: The users can customize the application according to their requirements and the flexibility to use the applications from any device anywhere is the top feature in cloud models.
  • Security and Control: DaaS permits users the choice of storing all application information, user data, etc. at their own data center, giving them full control.

 

Migrating your business to a DaaS or SaaS platform

Since every service provider has its own set of processes to migrate the existing businesses to a cloud platform. We cant represent everyone but generally, it’s a reasonably simple process to switch over to a cloud environment.

Contact Protected Harbor for a customized technology improvement plan that includes technologies like Protected Desktop, a DaaS service for the smaller entities which delivers the best of the solutions and aspects of Protected Harbor including 24×7 support, security, monitoring, backups, Application Outage Avoidance, and more. Similarly a Protected Full Service for the larger entities enabling remote cloud access and covering all IT costs. No two TIPs are the same as they are designed specifically for each client’s business needs, we believe that technology should help clients, not force clients to change how they work.