AWS global outage; disrupts services and aftermath

AWS global outage disrupts and aftermath


AWS global outage; disrupts services and aftermath

Facebook, Alexa, Reddit, Netflix, and more apps were affected by the AWS outage.

If you faced problems logging in to for shopping ahead of Christmas, you’re not alone. On Tuesday, December 7, large parts of the internet and apps reported disrupted services based on the AWS platform. Netflix, Alexa, Disney+, Reddit, and IMDB are some of the services reported downtime.

UPDATE: 19:35 EST/16:35 PST, The official Amazon Web Services dashboard published the following affirmation. ” With the network device problems resolved, we are now operating towards the recovery of any impaired services. We will roll out additional updates for impaired services within the connected entry in the Service Health Dashboard.

AWS down

Users began reporting issues around 10:45 AM ET on Tuesday about the outage and took to Twitter and other social media platforms to discuss. More than 24,000 people reported cases with Amazon, which included Prime Video and other services, on The website collects outage reports from multiple sources, including user-submitted errors.

The AWS problems came from the US-EAST-1 AWS region in Virginia, so users elsewhere may not have noticed as many issues, and even if you were affected, you might have seen a slightly slower loading time while the network redirected your requests.

Peter DeSantis, AWS’ vice president of infrastructure, led a 600-person internal call about the then-ongoing outage. Some said it was likely an internal issue, and others pointed to more nefarious possibilities.
“We have mitigated the underlying issues that caused network devices in the US-EAST-1 Region to be impaired,” AWS said on its status page.

What caused the outage?

Engineers at Amazon Web Services (AWS), the enormous cloud computing provider in the US, are still unsure what caused the outage on December 7. AWS does not list any issues on the status page currently. Previous outages have also not been reflected on the status page or even brought down the site entirely, so it is not unusual.
There is, however, a 500 Server error on the specific page for the us-east-1 AWS Management Console Home, instead of information about the Northern Virginia region.

A 500 server internal error means their server is trying to show the requested web page (the technical answer is delivered rather than the web page). But it can’t show the webpage because something within the server failed – for example, the storage failed, so the file is unavailable.

“Possible causes are internal routing problems within Amazon, a defective Amazon-wide update, an Amazon-wide misconfiguration. A defective API (application programming interface) or network device issue might also be a cause of the amazon console down,” said Richard Luna, CEO, Protected Harbor.

Amazon global outage comes just a few months after Meta Platforms, Inc. (FB) went offline due to network problems, affecting some of its most popular apps, including WhatsApp, Instagram, and Facebook Messenger.
The research firm Gartner Inc. estimates that major cloud platforms suffer significant outages once per quarter per year. Many people felt the disruption; however, since AWS controls about 90% of the cloud infrastructure market and many people continue to work and study from home during the pandemic, the outage was widely felt. Gartner vice president Sid Nag told The Wall Street Journal that these guys have become almost too big to fail. Our day-to-day lives rely heavily on cloud computing services.

Credible solutions

On Tuesday, the world received a reminder of just how much we rely on Amazon Web Services. A simple outage for a brief period disrupted the operations and services of millions of people. Amazon is in the monopoly and would never partner with another provider. So the simplest solution is to opt for a service provider who puts customers first.

Amazon, as big it is, is still just one location and provides a single server location to the clients. At its core, it is one batch of servers. Protected Harbor solves this problem by spreading the customers across multiple server locations, preventing a site-wide misconfiguration. We protect our clients by using various services; we expect one service to fail- that gives us time to resolve and repair the situation quickly.

We differentiate from other providers by being proactive and planning for failures like this. We do it all the time- partner with other providers to deliver unmatched services to the customers because their satisfaction comes first.

Key Takeaways:

  • An hours-long AWS outage crippled popular websites and disrupted smart devices, as well as creating delivery delays at Amazon warehouses.
  • Companies like Facebook, Netflix, Reddit, IMDB, Disney+, and more were affected by the outage.
  • Amazon stated that it “identified the root cause” but yet to reveal what precisely the root cause was?
  • AWS controls almost 90% of the cloud services market, and the outages are not uncommon.
  • Now is the time to choose the provider which satisfies you and your business needs.

Go complete risk-free

Protected Harbor is the underdog player in the market that exceeds the customer’s expectations. With its Datacenter and Managed IT services, it has stood the test of customers, and “Beyond expectations” is quoted by all customers. Best in segment cloud services with optimum IT support, safety, and security, it’s a no-brainer why organizations choose to stay with us. This way to the crème de la crème.

Disadvantages of AWS, Azure, and Other Big Brand Hosting

Disadvantages of AWS, Azure, and Other Big Brand Hosting

When it comes to hosting for a business, you don’t want to use just anyone. There are many critical factors to consider including security, stability, uptime, scalability, and more. Because of this, many businesses gravitate towards big, established brands for hosting and management such as Amazon’s AWS or Microsoft’s Azure.

Companies like these can likely provide well beyond your technical needs. That’s not to say they’re all the exact same. Azure caters to Microsoft products, allowing large companies to move their Windows-based infrastructure online more easily. Meanwhile, AWS boasts their general flexibility and universal capabilities.

Each brand has its unique strengths. When it comes to weaknesses, however, there are some overlapping issues that basically any large-scale hosting company deals with.

Overwhelming Options

Right from the start, many businesses are overwhelmed with the variety of packages and services offered by large hosting companies. AWS, for example, greets you with an entire library of services and products to choose from. Simply trying to find basic website hosting proves to be difficult and confusing.

Unclear Pricing Structures

Equally confusing are the pricing structures. Many companies try to sign you up on free trials or temporary discount pricing, only for you to discover the true inflated price months down the road.

These companies also tend to work off a pay-per-use model. In other words, the more data you process and store, the more your hosting costs. While it sounds nice in theory, as you only pay for what you use, it can make it very difficult to predict your monthly costs as prices fluctuate.

It also leaves you severely exposed to DDoS attacks.

DDoS attacks infect a large number of devices with malware and then use them to unleash a coordinated flood of traffic on an unsuspecting network. In addition to slowing down and (likely) crashing your systems, it results in a massage spike of data use.

The average size of a DDoS attack is 2.5 gigabits per second. If you’re being charged per data used, you’ll be left with a very large hosting bill following a DDoS attack.

Advanced Knowledge

Once you’ve figured out what your business needs, the real difficultly begins. Within any given service, there are countless add-ons, tools, settings, and more. While this provides a lot of flexibility and customization, it requires a lot of work and understanding. The deeper your needs go, the deeper your understanding needs to be.

Each platform is different, which means you either need to hire someone who is experienced on a particular platform, or you’ll need to invest in training a current employee. The question is, do you want someone learning a new platform as they’re managing your IT needs?

Support Problems

Platforms like AWS and Azure do offer their own technical support, should you require it. In fact, they often provide a certain amount of free support when you sign up. However, those hours can quickly be eaten up during the onboarding. After that, you’ll pay for support.

Things can get very expensive very quickly.

A better solution is generally to find a third party to help manage and maintain your hosting needs. This can provide more affordable support, but it also adds complexity to your hosting management and expenses.

A Simpler, Yet Powerful Hosting Solution

At Expedient Technology Services, we provide straightforward, yet diverse hosting solutions for businesses of all sizes. Whether you’re a start-up or an enterprise, we have the capabilities to meet your specific needs.

We operate under flat rate costs, so you know exactly what you’ll pay every month. We can even bundle in support hours so that you get professional assistance when you need it. As your company grows, we can easily scale our services with you.

While our initial costs may seem higher, they’re generally cheaper in the long run. Best of all, they’re much less stressful to understand and manage. After all, ETS exists to provide Stress-Free IT. For hosting, computer services, and technical support in Dayton, Ohio, and beyond, contact ETS today.