Category: IT Services

IT Services for Non-profit Organizations

IT-Services-for-Non-Profits-Banner

IT Services for Non-profit Organizations

Running a non-profit can be challenging, especially when it comes to managing resources and staying competitive in a crowded field. One area that can make a significant impact on the success of a non-profit is information technology (IT).

IT services are becoming increasingly important for non-profit organizations as they work to achieve their missions and goals. These services can range from basic computer and network support to more advanced services such as data analysis and management, website development, and cloud computing.

Following are the various IT services that can help non-profit organizations achieve their goals and better serve their communities.

 

Data Management

Data management is the process of organizing, storing, and protecting data, including sensitive information such as social security numbers and personal data. One aspect of data management is selecting the appropriate infrastructure to support data storage and access.

Infrastructure as a Service (IaaS) is a model that allows businesses to rent computing infrastructure from cloud providers such as Amazon Web Services and Microsoft Azure. IaaS allows businesses to scale up or down as needed and implement disaster recovery solutions to protect data in case of a system failure.

Another cloud infrastructure model is Software as a Service (SaaS), which allows businesses to access software applications through the Internet. Data management also includes protecting data from social engineering attacks, which may attempt to trick employees into revealing sensitive information.

Hybrid cloud solutions combine private and public cloud infrastructure, allowing businesses to maintain control over sensitive data while leveraging the scalability and flexibility of public cloud solutions. Effective data management requires a comprehensive approach to security, including the use of encryption, access controls, and regular backups to ensure the integrity of data.

It is a critical aspect of running a successful non-profit organization. Non-profits often collect a large amount of data on donors, volunteers, and clients that must be organized and kept secure. This data can include personal information, contact details, donation history, and more.

Proper data management enables non-profits to identify their most active supporters, understand their giving patterns, track volunteer engagement, and measure the impact of their programs and services. This can help all enterprises to maximize their efforts and resources and better serve their communities.

 

Cloud Services

Cloud computing delivers IT services, such as servers, storage, databases, networking, software, analytics, and intelligence, over the internet (“the cloud”) to offer faster innovation, flexible resources, and economies of scale. Non-profit organizations can benefit from cloud computing in several ways.

One of the main benefits of cloud computing for non-profits is cost savings. Traditional IT infrastructure can be expensive to maintain and upgrade. With cloud computing, non-profits can reduce hardware and software purchases, management, and data center operations costs. Instead, they pay for only the services they need on an as-needed basis, saving money in the long run.

Another benefit of cloud computing is increased collaboration and communication. Cloud-based services, such as Remote Desktop, allow non-profits to share files, collaborate on documents and projects, and communicate in real time, regardless of location. This can increase productivity and efficiency among staff, volunteers, and partners.

Cloud computing also enables organizations to access and work on their data remotely. All that is needed is an internet connection. This can be particularly beneficial for organizations with staff and volunteers who work remotely or travel frequently.

 

IT-Services-for-Non-Profits-Middle-imageCybersecurity

Cybersecurity guards against attacks, damage, and unauthorized access to systems connected to the internet, including their hardware, software, and data. Non-profits, like any other organization, must be mindful of potential risks. They should take action to secure their sensitive information and systems.

One of the main risks for non-profits is the potential loss or theft of sensitive information such as donor or client data. Non-profits often collect and store personal information, such as names, addresses, and financial information, which can be valuable to cybercriminals. A data breach can result in the loss of this information, damage the organization’s reputation, and cause trust issues with its constituents.

Another risk for organizations is the potential disruption of their operations. Cyberattacks can take down websites, disrupt communication systems, or cause problems preventing non-profits from carrying out their mission. This can lead to a loss of revenue, wasted resources, and a decline in public trust.

Cybersecurity is also essential for non-profits because of regulatory compliance requirements which many non-profits must follow. Two are the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA). These regulations have specific requirements for protecting sensitive information.

Non-profits need to have a robust cybersecurity strategy and take steps to protect their systems and data, such as regular software updates, employee education, and incident response planning. By taking cybersecurity seriously, non-profits can mitigate risks and better serve their communities.

 

IT Is Essential

IT services are essential for non-profit organizations to achieve their mission and goals. IT can range from basic computer and network support to more advanced services such as data analysis and management, cloud computing, and cybersecurity. These services can help non-profits store, organize, and analyze data, reach the target audience, and reduce costs.

Non-profits need to work with experienced IT professionals who can provide guidance and support.

Protected Harbor is the ideal choice for non-profit organizations. We provide a comprehensive compliance framework, which includes detailed documentation, processes, and procedures. This allows organizations to understand and comply with regulations. It also contains tools for data discovery, risk assessment, and incident response, which can help non-profits to identify and mitigate potential risks.

We also deliver a cost-effective solution, an easy-to-use interface, and ongoing support and guidance. These features can help companies to achieve compliance and protect sensitive information, so they can better serve their communities and complete their missions.

If you’re ready to improve your non-profit’s IT services, consider getting a free IT audit today. An IT audit can help you to understand your current IT infrastructure, identify areas for improvement, and develop a plan for implementing new technologies and best practices.

By taking advantage of our free IT audit, you’ll be able to:

  • Understand your current IT infrastructure
  • Identify areas for improvement
  • Develop a plan for implementing new technologies and best practices
  • Get a better understanding of your IT security posture

Be sure to improve your non-profit’s IT services immediately. Contact us today to schedule your free IT audit and maximize your organization’s potential.

How to Turn IT From a Cost Center to a Money Saver

How to Turn IT From a Cost Center to a Money Saver banner

Turning IT From a Cost Center to a Money Saver

IT is usually a CEO’s least favorite word. The thought of anything tech related, regardless of what stage of business you’re in, typically causes some mild panic. Whether it’s confusion, uncertainty, security fears, and so on, the main reason for the alarm tends to surround the topic of money. Cyber security has become a significant necessity for businesses in today’s world, where cybercriminals are on the rise. Money, however, shouldn’t have to be your reason for not taking the next steps to a safer, secure environment.

When you find the right IT company, whether through your staff or a hired managed service provider like Protected Harbor, fears of how much you will spend will soon dissipate. Today, we will go over how you can turn your IT from a cost center to a money saver with a strategic approach.

Our Steps for Finding a Reputable IT Company:

In Sync with Your Business Goals: Your future IT partner should be aligned with your organization’s business goals to ensure that your technology investments support the overall mission of your organization. This can be easily figured out by having a thorough interview with your IT partner and discussing what you actually need versus what your company can do without.

Focusing on Value: Your IT partner should focus on delivering value to your organization rather than just providing technology solutions. This means understanding the needs of your business by figuring out what is currently lacking in your team’s IT processes. As a result, they will find ways to improve your processes, increase efficiency, and reduce costs.

How-to-Turn-IT-From-a-Cost-Center-to-a-Money-Saver middleFlexibility: There are many ways to solve IT issues, and we know that. However, your IT team should be deploying solutions that can solve multiple problems. For example, when upgrading to a new system, your IT partner may recommend or automatically add multi-factor authentication to your new system, increasing security. They should automatically find ways to solve future potential problems even if they don’t exist yet.

Implement Cost-Saving Technologies: Your IT partner can and should implement cost-saving technologies such as cloud computing, virtualization, and automation. This will reduce hardware and software costs, improve productivity, and reduce the need for manual labor either from your staff or your IT team.

Optimize IT Operations: IT can optimize its operations by using best practices such as ITIL (Information Technology Infrastructure Library) to streamline processes, reduce downtime, and improve efficiency.

Use Data Analytics: IT can use data analytics to gain insights into the organization’s operations and find ways to optimize processes, reduce costs, and improve performance. This way, your partner will only ever recommend to you what you need versus what you don’t.

Adopt a Continuous Improvement Approach: Your IT partner should adopt a continuous improvement approach to ensure they always look for ways to optimize your operations.

 

These are just a few steps that companies like yours should review and think about before panicking over the idea of cost in technology. These steps should help you when it comes to evaluating your next IT partner. IT is a necessity in today’s world and truly is a strategic asset for your company; it can only help drive your future success. The next time you’re afraid of your IT becoming a cost center, remember these steps above, and you will surely see how hiring the right IT partner will become your money saver.

3 Reasons Why IT Should Matter to Nonprofits

3 Reasons Why IT Should Matter to Nonprofits Banner image

3 Reasons Why IT Should Matter to Non-Profits

Nobody today is safe from a cyber-attack, not even the good-hearted non-profits like yours that want to make a difference. Unfortunately, cybercriminals are out there, and their tactics are only becoming more sophisticated as each second passes. Your organization’s data is like a gold mine to these hackers who will do anything to get their hands on it.

As an IT organization, we understand the fear that goes along with even mentioning the word IT. However, it’s something that needs to be discussed and something that needs to find its way into your budget plan.

Below are our three reasons why IT should matter to all non-profit organizations.

  • 3-Reasons-Why-IT-Should-Matter-to-Nonprofits-Middle-imageIncreased Efficiency

Non-profits can benefit significantly from technology that helps them to automate and streamline their operations. This, in turn, can help free up staff’s time, allowing them to focus on mission-critical activities, such as fundraising and community outreach. For example, implementing a Customer Relationship Management (CRM) System can help non-profits to manage donor relationships more effectively and even possibly help increase donations.

  • Improved Communication

Technology can help non-profits to communicate more effectively with their constituents, including donors, volunteers, and community members. Social media, email marketing, and other digital communication channels can help non-profits stay at the forefront of members’ minds and engage with their supporters.

  • Greater Impact

By leveraging their new technology to enhance their operations and communication, non-profits can ultimately increase their impact and achieve their mission more effectively. This can translate into greater social and environmental benefits for the communities they serve. For example, a non-profit that provides clean water to rural communities may use technology to monitor water quality and distribution more effectively, ultimately reaching more people and improving their health and well-being.

We understand change is difficult, but it’s also necessary. Technology has developed far beyond what it used to be for both the good and the bad. We feel all non-profits should be reaping the benefits of what IT can do for their organizations and communities. Cybersecurity aside, we have mentioned the many bonuses that come along with increased technology and believe that your non-profit should take the plunge.

Finding a trusted IT partner can be difficult; there’s no denying that. However, once you find the right one that fits your needs and your budget, you will breathe a sigh of relief at how easy it is to maintain your team’s mission and purpose.

12 Questions Nonprofits Should Ask When Looking for an IT Partner

12 Questions Nonprofits Should Ask When Looking for an IT Partner banner

12 Questions Nonprofits Should Ask When Looking for an IT Partner

As a non-profit organization, aside from your budget, the technology your organization possesses should be at the forefront of your priorities.  From financial records to members and beyond, your non-profit is more at risk of falling victim to a cyber-attack than ever before. We know finding the perfect IT partner isn’t easy. However, we have compiled a list of twelve questions you should be asking to help simplify the search process.

 

Let’s dive into the questions:

1. Are the people responding to your support requests W-2 staff members or outsourced?

When it comes to needing IT to help your organization, it’s critical for security reasons and an ample response that the person helping you to solve your support requests knows your system. However, if your IT partner uses outsourced solution providers, this can make for a less secure fix, as these providers aren’t familiar with your system or its processes.

2. Is your support site and monitoring outsourced or running on directlyowned equipment?

An IT Partner must maintain direct ownership and control over their monitoring, backup, and troubleshooting data. Direct ownership allows for rapid response when problems occur and are more secure.  An IT partner that maintains direct control will be able to respond faster to requests and will be more secure.

3. What experience do you have working with nonprofits?

It is essential to work with an IT partner who has experience working with nonprofits, as their needs can be different from those of for-profit organizations. IT companies who have previous experience with non-profits understand the need to follow a budget plan and pride themselves on following your organization’s mission.

4. Can you provide references from other nonprofit clients?

Ask for references from other nonprofits that the IT partner has worked with in the past, and reach out to those organizations to learn more about their experience.

5. What IT services do you offer?

Ensure this potential IT partner can provide you with the specific services your nonprofit requires, whether it be network management, data backup and recovery, cybersecurity, or cloud computing.

12-Questions-Nonprofits-Should-Ask-When-Looking-for-an-IT-Partner middle

6. How do you ensure data security?

Ask the IT partner about their data security protocols, including data encryption, access controls, and backup and recovery processes.

7. How do you handle IT emergencies?

Discuss their protocols and processes regarding IT emergencies ranging from system failures to cybersecurity incidents.

8. What is your response time for IT support requests?

Ask about the IT partner’s response time for support requests and ensure that it aligns with your nonprofit’s needs.

9. How do you stay up to date on IT trends and best practices?

It is essential to work with an IT partner who is knowledgeable about the latest IT trends and best practices. In addition, you need to know they can apply this knowledge to your nonprofit’s needs.

10. What is your approach to IT budgeting?

Ask the IT partner about their approach to IT budgeting. Some follow-up questions to ask can be how do they estimate costs? Or how do they work with nonprofits to ensure that IT costs align with their budget?

11. Do you provide training and support to our non-profit staff?

Ensure that the IT partner provides training and support to your non-profit staff, as this can help improve your employee’s IT skills and reduce the need for IT support.

12. What is your philosophy on working with non-profits?

Finally, ask the IT partner about their philosophy on working with nonprofits, and ensure that it aligns with your nonprofit’s values and mission.

Don’t go into the research process blind when finding your next IT partner. Study these questions and use them exactly as they are or as a jump-off point into more profound questions you may not have thought of before. When it comes to picking your next IT partner, you need to know whom you’re signing on to work with and trust that all your questions and concerns will be dealt with. In today’s world, especially as a non-profit, you need an IT team to have your back that understands your organization’s purpose and mission. Don’t fall victim to the next cyber-criminal. Start your research now.

8 IT upgrades that every business owner should implement immediately

8 IT Updates Every business Owner Should Make Now banner

8 IT Updates Every Business Owner Should Make Now

In today’s digital age, staying on top of the latest technology trends and IT updates is essential for business owners. Keeping up with the latest technology can help you to stay ahead in your industry, save time and money, plus improve the overall efficiency of your business.

IT leaders always need help introducing new technologies into their company’s workflow. Naturally, they’re focused on the future, trying to predict how the market will change and how this will impact their business.

Spending on IT worldwide is expected to reach $5.32 trillion in 2022. Asia is predicted to impact the worldwide IT market, contributing 31% significantly. ~Statista

Technological advances have been made at a breathtaking pace in the past few decades, with new trends emerging seemingly every day. To make it easier, we have put together a list of 8 IT updates every business owner should make now to ensure their business is up-to-date and running at peak performance.

 

Technological Change Drives Competitive Advantage

The effect of technological change can be seen in many ways, including:

Changing Customer Needs and Expectations – This means that customers expect products to be tailored to their individual needs, which is a challenge for businesses as they need to be able to meet each customer’s demands while still maintaining high levels of quality.

Improved Productivity – The ability to produce more with less effort can increase profits and lower costs.

New Business Models – New technologies can open up new markets or enable existing businesses to expand into new markets. This might include selling products or services in an entirely new way of using technology to streamline previously manual processes.

Reduced Costs and Risk – The use of technology can reduce the need for expensive physical assets and enable businesses to operate more effectively in areas where they may have previously been limited by geography or climate (e.g., working from home).

Increased Flexibility – Technology enables businesses to be more flexible in their operations, providing greater freedom over-allocating resources and responding to customer needs.

 

8-IT-Updates-Every-business-Owner-Should-Make-Now middleIT Updates for Tech Leaders

In addition to keeping up with the latest technology, IT leaders should also be aware of some top business trends and how they can apply them within their companies. Here are the 8 most important trends that all IT leaders should be aware of.

Increase Emphasis on Transparent Data Governance

Protecting your company’s data in today’s age is essential, where data is everything. While there are many ways you can go about doing this, one of the most effective ways is by making sure that your employees understand how they should transparently handle confidential information.

You can do this by ensuring that all your policies are clear and easy to understand. You can also ensure that these policies are well-enforced so that employees can be confident about their usage and lack thereof.

Adopt Web3 Technologies

The next generation of cloud applications will be built on Web3 technology and offer various benefits to IT departments, including improved security and reduced expenses. These new apps will also be easier to use than traditional applications, so they’ll help your employees work more efficiently.

Accelerate Cloud Adoption

Cloud computing offers businesses huge advantages over traditional data centers, such as reduced cost and complexity, more flexibility and scalability, and a more remarkable ability to innovate. And yet many companies still need to be more confident about moving their workloads into the cloud. To help speed up cloud adoption, inform your colleagues about how cloud computing can benefit them personally and professionally. Also, be sure to communicate what risks may arise from migrating workloads to the cloud, so they can make informed decisions about when it’s appropriate for them or their departments to move their applications into the public cloud.

Upgrade Your Network Router

You probably know that your router is the device that connects your computers to the Internet. But did you know that routers are becoming more than just a way to share an Internet connection? Many routers now offer enhanced security features, including mini-computers that can perform remote backup and virus protection tasks.

Routers also have built-in firewalls, so if you haven’t updated yours in a while, this may be a good time to do so — especially if you want better protection for your network against hackers.

Update Your Software Licenses

Make sure your software is fully licensed by running the free trial version of our software through our website. This ensures that all the features and tools work for you and your team. If it doesn’t, contact us, and we’ll help you get everything up and running smoothly. You can also check out our list of top 10 small business apps here!

Update Your Network Security

Security updates should be implemented as soon as they become available, so we recommend setting up automatic updates in Windows Update or macOS Software Update preferences. These updates usually fix security vulnerabilities or bugs in the system. Suppose you have other software installed on your computers, such as Adobe Acrobat Reader or Microsoft Office programs. In that case, they may also have built-in automatic update settings, ensuring that your devices are always protected against known threats.

Adapt AI

The future of AI is here, and it’s time to get ready. Adapt AI is a platform that helps companies build, train and deploy their custom AI-powered solutions. These solutions can be anything from an intelligent chatbot to an innovative mobile app. It’s an excellent tool for any company looking to take advantage of the latest advancements in artificial intelligence.

Give More Attention to FinOps

Financial operations have always been vital for any business. But as technology advances, financial operations are becoming more complex than ever before — which means they need more attention. FinOps is a new term that refers to the “financial operations” part of your business strategy, including payment processing and calculating taxes owed when customers purchase online. If you want your business to grow, devote more time and money toward this area of your organization — primarily if you sell products or services online.

 

Final Words

With technology advancing rapidly, it’s essential to consider whether your company utilizes the best technology available and how you can stay ahead of the competition. This list of IT updates is by no means exhaustive, but it should serve as a good starting point for business owners that want to keep up with the latest IT trends. Updating your business’s IT equipment will not only positively impact productivity and efficiency, but it could also help you achieve increased revenue and growth.

Protected Harbor is the perfect partner for business owners or CTOs who need professional guidance during times of technology change. Our experienced team of professionals can help you make sense of the overwhelming amount of information available, and our services are tailored to each customer’s needs.

With a free IT Audit, we can assess your current system and identify areas where improvements can be made. Let us help you get the most out of your investments and confidently make technology changes. Contact us today!

What is Access IT Support & Why is it Important?

What is Access IT Support Why is it Important Banner

What is Access IT Support & Why is it Important?

Today’s successful businesses can only function with cutting-edge technological tools. To maximize the return on one of a company’s most significant investments, adequate management by reliable IT support is crucial. Access IT Support is a valuable service that provides businesses with the tools and resources they need to stay up and running in the digital age. Companies must keep up with their IT needs as technology evolves to remain competitive and secure.

The IT services industry is expected to generate $1,114.00bn in revenue by the end of 2022. ~Statista

Scaling a technology-based company requires a skilled team with many years of experience. It also requires the right tools, support, and platforms that encourage growth.

Let’s take a look at what access IT support is, why it’s essential for small business tech growth, and what to look for in an IT professional.

 

What is Access IT Support?

Access IT support is a service that ensures your company’s computer systems, hardware, software, wireless connections, and internet service are operating correctly. It also assists with troubleshooting, diagnostics, repairs, and maintaining your computer systems.

IT support services can be provided in-house or by an outside company. In-house IT support is usually cheaper than outsourcing your IT services but requires more time and effort on the part of your employees.

It includes things like:

Basic Troubleshooting – If something stops working or malfunctions, an IT professional will troubleshoot the problem and find out why it happened and how to fix it.

Software Installation – If you need new software installed on your computer or server, an IT professional can finish this quickly and efficiently without disrupting your business.

Network Setup – If you want to set up a new network or a wireless connection for your company or expand an existing one, an IT professional can do it right the first time.

 

Why is IT Support System Important?

A well-designed IT support system will protect your business and personal information against cybercriminals and help you solve any pesky IT problems. But what exactly does that mean?

Here are a few things you can expect from an effective IT support system:

Protection Against Cyber Crime

High-profile incidents involving corporations like Boots and Facebook, the most recent Government Security Breaches Survey indicated that 31% of businesses and 26% of nonprofits experienced cyber security breaches or assaults over the previous 12 months.

An effective IT support system will protect your network and private information from viruses and other malware that could steal your company data or cause problems within your software. However, if you have multiple devices on your network, it may be more complex than installing antivirus software or firewalls on all of them. You may need to install additional tools with features like intrusion detection and prevention systems that monitor traffic through your network in real-time to detect suspicious behavior by users or applications accessing resources on the web.

Effective Solutions to Tricky Problems

An effective IT support system can help you solve any problem that arises in your business. The support team can deal with it effectively, whether it may be a software glitch or a hardware failure. They know what steps to take and how they must be taken so they can resolve the issue quickly without causing any disruption to your business operations.

Improved Decision Making

An effective IT support system helps to improve decision-making at every level of an organization by providing relevant information and data on demand. This not only enables you to make better decisions but also improves efficiency as well as productivity within your organization.

Data Storage, Management, and Security

Data storage is one of the most critical aspects of information technology support. However, the wrong choice can lead to severe problems in your business. For example, choosing a storage system that is too small or too large for your needs will cost more money in the long run than necessary. It’s also important to consider whether it’s best to use cloud-based or on-site storage solutions when building your IT infrastructure.

Safety from Viruses and Other Compromising Software

While many think that viruses only infect computers, they can infect other devices, such as tablets and smartphones. When this happens, it can lead to data loss or financial loss if private information falls into the wrong hands. An IT support system will help keep your devices safe from viruses by installing antivirus software and regularly ensuring that updates are done.

Enhanced Online Marketing Strategies

An IT support system can help you improve your online marketing strategies in several ways. For example, it can help with website design, social media management, and email marketing campaigns. These tools can help increase traffic to your website and improve conversion rates, ultimately leading to increased revenue for your business!

 

 

What-is-Access-IT-Support-Why-is-it-Important MiddleWhat To Look for in a Great IT Support Team?

Your business is growing, and so are your IT needs. It’s time to look at the options for a new IT support team. But how do you know you’re choosing the best one?

Here are some tips:

Flexibility

The best IT support services will be flexible enough to meet your company’s ever-changing needs over time. They should offer multiple levels of support, including basic customer service, maintenance, troubleshooting, and more advanced technical help.

Knowledge & Expertise

You need an IT support team with knowledge and expertise in all technology areas. While some companies may specialize in particular types of technology (such as cloud computing), others may be more generalists and able to work with any software or hardware device.

Cost

When choosing an IT support team, the cost is always a factor. Though you want to choose the right service provider and not just base it solely on price, you want to ensure that their services fit your budget.

Responsiveness

Find out how long it takes for your IT company to respond to your needs by asking about their typical response times before hiring them. If you find they need to be more responsive, keep looking for another company until you find the one that offers you excellent customer service.

 

Final Words

Chances are, you have come across the term IT support before, as it has become an essential form of support for businesses nowadays. However, deciding on your next IT support move can be challenging and, truthfully, a little scary for a not-so-tech individual.

Protected Harbor makes it easier. We provide unparalleled IT support with guaranteed 99.99% uptime, a 24×7 live help desk, and an IT strategy that can be tailored to your business needs.

Our team of experts can help you identify areas of improvement and risks associated with your IT infrastructure. With our range of services, you can focus on the bigger picture of your business without worrying about any pesky IT issues getting in your way. Furthermore, with our secure and reliable IT solutions, you can rest assured that your business is always safe and running smoothly.

Get a free IT audit today to experience the full extent of our IT support capabilities.

9 Questions Non-Profits Should Ask Themselves When Looking for an IT Partner

9 Questions Nonprofits should Ask Themselves When Looking for an IT Partner Banner

9 Questions Non-Profits Should Ask Themselves When Looking for an IT Partner

Let’s say you’re working on a new project for your nonprofit organization. You will eventually need to scale if it becomes wildly successful, and your servers will need to be fast and secure. So, what do you do? Well, it depends on many factors, but the one thing you should be considering most of all is partnering with an Information Technology (IT) company.

Working with a solid IT partner requires good communication, time, energy, and trust. Non-profits are assumed to have limited resources, so the level of due diligence and in-depth collaboration must be high before choosing a partner. But there are many IT companies out there, so how can you figure out which is the right one for you?

Well, asking the right questions will always lead you to the best decision when looking for a partner, and we’re here to guide you through the best questions to ask yourself when evaluating your next IT company.

 

 

First, Why Do Non-Profits Need an IT Partner?

The non-profit sector is continually evolving as more organizations develop new ways to tackle today’s biggest challenges. As these organizations grow, they need more technology to keep up with the pace of change.

Whether your organization is a small start-up or a large national charity, it’s essential to have an IT partner that understands your organization’s goals and works closely with you to develop a technological strategy that supports them.

Non-profits will need an IT partner because they will:

  • Increase Efficiency: A professional service provider can take on some short-term costs associated with IT procurement and usage, freeing up resources for other needs, like staff hiring or marketing. This can also increase efficiency as your non-profit learns how to utilize its new tech tools.
  • Enhance Credibility: A partnership with a professional service provider allows non-profits access to specialized knowledge and expertise often unavailable within the organization. This can help these organizations to develop trust between their donors, volunteers, and members.
  • Share Knowledge and Expertise: When you’re working as an IT partner rather than an employee, you learn firsthand about your client’s business objectives and challenges – which helps you to better understand where you fit into their overall plan for success.

Questions Non-Profits Should Ask When Looking for an IT Partner9-Questions-Non-Profits-should-Ask-Themselves-When-Looking-for-an-IT-Partner Middle

Non-profit organizations are often in the same boat as businesses regarding technology needs. Only, usually with a smaller budget. They need a reliable and secure IT infrastructure to support their operations, but they also need an IT partner who understands a non-profit’s unique challenges.

The following questions will help non-profit organizations find the right match for their IT partner:

1.    Do they care about my mission? Is there enthusiasm for the cause?

There’s nothing worse than working with an IT company that doesn’t care about your organization’s mission. You want someone passionate about helping you achieve your goals. A good IT partner will already have prior knowledge and experience with non-profits, understand what you do and why it matters, and have a strong desire to help make a difference in the world.

2.    How will they help me save money?

Non-profits always need to find ways to save money while providing excellent service to their clients and donors. Your partner should be able to give recommendations on how they can help reduce your costs while maintaining the quality and security of your data.

3.    Do they understand how non-profits work and what is important to me?

Non-profits operate under a different set of rules than for-profit companies, so their partners must know how non-profits work in general and their overall purpose. A good IT company will understand your organization’s mission and how technology can help it. They may also make recommendations about software that could help accomplish your goals more efficiently and effectively.

4.    Are they committed to increasing your capacity?

One thing that often separates great IT providers from good ones is their commitment to helping customers grow their capacity over time to meet new challenges and continue growing their businesses.

5.    Do they have strong brand recognition?

Your prospective IT partner must have a good reputation within their industry. The more positive reviews they have, the more likely organizations and their members will trust them with their data.

6.    Who are their potential partners?

Non-profits want to find a company that shares its values, vision, and mission. They also want to work with a partner who has experience working with non-profits, as it helps them to better understand what the organization needs from its technology.

7.    Is their target audience particularly appealing to some corporations?

If a non-profit is focused on helping people in need, its target audience may be very appealing to a large corporate sponsor. If you have a corporation like this in mind that you hope to work with, make sure your IT partner has experience working with them before asking for any referrals.

8.    How does this approach cybersecurity?

A good IT partner will have a strong security posture and be able to help your organization implement the best practices for protecting your sensitive data and networks. They should be able to identify the vulnerabilities in your system and make the necessary changes to secure your networks.

9.    Do they have a remote helpdesk?

If your nonprofit has remote employees or volunteers, it’s essential that they can quickly get help from their IT provider when they need it most. An excellent remote support solution allows your team members to connect with their helpdesk no matter where they are located.

 

Final Words

Non-profits are not usually IT experts, and they shouldn’t have to be. A non-profit’s vision, culture, and success depend on its organization’s reliability, starting with the most trusted technology available to its members. That’s where Protected Harbor comes in.

Protected Harbor can assess, evaluate, and offer budget-friendly suggestions on increasing your organization’s cybersecurity and technology. For non-profits who may not have the budget for a full-time IT staff, this is the best option to guarantee that your organization’s infrastructure is in good hands.

 

The 6 Best Cloud Solutions for Nonprofits to Save Money

The 6 Best Cloud Solutions for Non Profits to Save Money 20 Feb Banner

The 6 Best Cloud Solutions for Nonprofits to Save Money

Aside from mission awareness and meeting your non-profit organization’s goals, staying under budget is undoubtedly one of your organization’s most challenging but necessary requirements. Without having to worry about purchasing and maintaining its servers, a nonprofit can use cloud storage to store and access all of its data, some of which may be sensitive. Regarding file sharing, cloud solutions for nonprofits ensures that even remote volunteers have the same access as those in the office.

But, as previously said, nonprofits often need help finding ways to lower and maintain their bottom line. By using a cloud-based solution rather than in-house servers, nonprofits will access more affordable solutions than those offered by larger companies.

Below, we will be discussing six of the best cloud solutions for nonprofits and how they can help you save money.

 

Top Cloud Storage Solutions for Non-Profits

Nonprofits require reliable and affordable cloud storage solutions to store their files and data, collaborate with teams and partners, and access their information from anywhere. Cloud storage providers offer a range of features and pricing options, including free cloud storage plans, paid plans, lifetime plans, and business plans. One of the most popular cloud storage solutions is Microsoft 365, which offers a suite of services that includes cloud backup, file sync, and share files. It is also easy to set up and use, and it’s virtual machine and hybrid cloud capabilities make it a versatile option.

Other key features of cloud storage solutions for nonprofits include being dedicated to single or multiple users, and service daas. Nonprofits can choose from various cloud storage providers, depending on their needs and budget. Free cloud storage plans suit small nonprofits with basic storage needs, while paid plans offer more features and storage capacity. Lifetime plans provide a one-time payment for a lifetime of storage, making it a cost-effective option for nonprofits. In conclusion, nonprofits have plenty of options for cloud storage solutions. They need to choose a provider that meets their requirements and budget while providing secure and reliable storage for their data.

Understanding what each one offers is essential before deciding which suits your organization. Here are some of the top cloud storage solutions:

 

Public Cloud: Google for Non-Profits

Public cloud storage is an excellent option for non-profits because it’s easy to set up and maintain. No servers or IT personnel are required on your end, so you can focus on your mission instead of managing all those technical details. Public cloud services also offer built-in security features such as encryption and authentication.

Google has been offering its Cloud Storage product for years, and it’s the most popular cloud storage service on the web. The service offers unlimited space for photos and videos at zero cost, plus you can use Google Drive to store your documents and spreadsheets.

Features

  • Free Space Up to 30GB
  • Superb Compatibility
  • Several Storage Capabilities

Private Cloud – Protected Harbor

Private clouds offer non-profits the most secure and reliable form of cloud storage. They are hosted on private servers in data centers that are more stable than public clouds.

Businesses can turn to Protected Harbor to get the benefits of cloud computing without putting critical information at risk. As the name suggests, a private cloud is a cloud in which only one company can protect its proprietary data. As a result, only selected individuals, as opposed to everyone, have access to the data.

Features

  • Cutting-Edge Cloud Migration Services
  • Increase Your Return on Investment.
  • Foresee and Avert Any Problems

Online Backups – IDriveThe-6-Best-Cloud-Solutions-for-Non-Profits-to-Save-Money-20-Feb-Middle-image

Online backups are a great way to protect your computer and its data. Unfortunately, they’re only easy to use in some instances. That’s where cloud storage comes in.

The only provider on our list that isn’t a cloud storage service is IDrive, an online backup platform (more on the differences between the two below). IDrive, however, incorporates a cloud storage service with all the usual fixings, including file synchronization and sharing.

Users can access up to 100TB of combined storage space. If you’re interested in trying IDrive before making a total financial commitment, they have a free, 10-gigabyte version available to try.

Features

  • Unlimited File Sharing and Syncing
  • Collaboration Tools
  • Zero-Knowledge Encryption
  • Single Sign-On Features
  • Mobile Apps for Android and iOS Devices

Hybrid Collaboration – Protected Desktop

When you choose hybrid collaboration for cloud storage, your data is stored in two separate places: on-premises and offsite. You have complete control over where your data lives and how it’s backed up.

Protected Desktop is an excellent choice for any non-profit looking for a hybrid collaboration to store their files and data. The company offers unlimited storage space at no extra charge and has an easy-to-use interface that makes it great for both beginners and advanced users.

Features

  • Desktop as a Service
  • Provides Support, Monitoring, and Backups
  • Ransomware Protection
  • Application Outage Protection

Fundraising Tools – Aplos

Nonprofit organizations have a lot to keep track of, and one of the most important things is staying on top of their donors. Tracking how much money an organization has raised or how much they’ll need in the future can take a lot of time and effort, that’s where Aplos comes in.

Aplos is a free cloud-based software suite for non-profits that provides fundraising, accounting, membership management, and more helpful tools.

Features

  • Donation Tracking
  • Bank Reconciliation
  • Budgeting/Forecasting
  • Financial Management
  • Accounts Receivable

 

Resource Planning – Envisio

As a nonprofit, you have many needs but limited resources. Choosing the right cloud storage solution is critical to your organization’s success.

Envisio is an Artificial Intelligence (AI) powered planning application that makes it simple to build a framework and generate aesthetically appealing reports as a part of the strategic planning process.

Features

  • Ad Hoc Reporting
  • Alerts/Notifications
  • Charting
  • Chat/Messaging
  • Collaboration Tools

Final Words

There is no doubt that cloud solutions have become a necessity in business. Many companies have found tremendous value in moving their IT infrastructure to the cloud to save money and gain efficiency. These same benefits apply to non-profit organizations, and although there are many free options for small businesses, larger non-profits can still benefit from enterprise-level cloud solutions. Non-profits are making great strides to save money and stay within their budget. Cloud services have become a tremendous tool in their arsenal.

There are numerous services available for non-profits at a variety of price points. The trick is to match your specific needs with your budget—something a professional like Protected Harbor can help you with. Talk to the experts and get the perfect advice for a cloud storage solution that best fits your non-profit. Contact our team today!

Top Cloud Technologies Trends to Watch Out for in 2023

Top Cloud Technologies to Look Out for in 2023 Banner

Top Cloud Technologies Trends to Watch Out for in 2023

As we enter 2023, many businesses are turning their gaze to the horizon to look at the future of cloud technology. The cloud has made immense strides in the past few years, and it is poised to make even more progress in the near future. A few cloud technologies will likely be the focus of attention in 2023, and it is essential to understand what these are and how they will affect businesses. This blog post will discuss the leading cloud technologies, trends, and cloud migration services to watch out for in 2023.

 

Introduction to Cloud Technologies

Cloud technology has become an integral part of modern business operations, providing businesses with previously unavailable benefits. By leveraging the advantage of cloud, companies can access greater computing resources, store vast quantities of data, and grow their operations in ways that were never possible before. It is no surprise that cloud technology is becoming increasingly widespread and is expected to reach even further in 2023.

 

What is Cloud Computing?

Before discussing the leading cloud technologies and trends to watch out for in 2023, it is important to understand cloud computing and why it is valuable. Cloud computing is storing and accessing data and applications over the internet, allowing businesses to access them whenever and wherever they are needed. This “on-demand” access to resources is one of the main benefits of cloud computing, as it allows businesses to be more agile and responsive to changing market conditions. There are three main types of cloud computing: Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).

Thanks to cloud computing, businesses can access vast resources and store large amounts of data without investing in expensive hardware and software. This allows companies to scale up their operations quickly and efficiently while reducing costs. Cloud is also very secure, as data is stored in secure data centers and is backed up regularly.

 

Top Cloud Technologies Trends to Watch Out for in 2023

Now that we better understand cloud computing and its benefits, let’s look at the leading cloud technologies to watch out for in 2023.

 

Top-Cloud-Technologies-to-Look-Out-for-in-2023 MiddleArtificial Intelligence and Machine Learning Integration

One of the biggest trends in cloud technology for 2023 is integrating artificial intelligence (AI) and machine learning (ML). By leveraging these technologies, businesses can gain valuable insights into their data, allowing them to make more informed decisions and optimize their operations. AI and ML can also automate tasks and processes, saving time and resources for more critical tasks.

Integrating AI and ML with cloud computing is expected to become even more widespread in 2023, with more businesses taking advantage of these technology’s benefits including application migration. This will also increase the number of cloud-based AI and ML services and cloud migration services, allowing companies to access these powerful technologies without investing in expensive hardware and software.

 

Hybrid Cloud Solutions Will Soar

Another trend to watch out for in 2023 is the rise of hybrid cloud solutions. A hybrid cloud is a combination of public and private cloud solutions, allowing businesses to take advantage of the scalability and cost-efficiency of public cloud solutions while also being able to access the more secure and reliable environment of private cloud solutions.

The hybrid cloud is expected to become even more popular in 2023 as businesses look to take advantage of the benefits of both public and private cloud solutions. This trend will also increase the number of hybrid cloud solutions, allowing companies to access the best of both worlds.

 

Cloud Cost Optimization

Companies are keen to employ cloud computing; thus, there is a continuing need to reduce costs for these services. Cloud service providers will put more effort into developing business-friendly and cloud native solutions that offer increased productivity and better resource availability. These enhanced client resources will aid in the optimization of cloud-based workloads and guarantee a profitable investment.

There are several strategies businesses can use for cloud cost optimization, such as using cloud cost management tools, optimizing their cloud usage, and optimizing their cloud storage. By leveraging these strategies, businesses can reduce cloud costs without sacrificing performance or security.

 

Sustainability and More Cloud Adoption

Sustainability is becoming increasingly important to businesses all around the world. Most organizations know that cutting back on the energy used by infrastructure services, computer engines, and more extensive storage needs will help them transition to sustainability. Most IT behemoths will use 2023 to identify creative cloud solutions to reach carbon neutrality.

As businesses become more conscious of their environmental impact, they increasingly turn to cloud-based solutions to reduce their carbon footprints. Cloud computing is one of the most efficient and sustainable ways to store and access data and applications.

The increased adoption of cloud services is expected to drive further innovation in cloud technology, allowing businesses to access even more powerful and cost-effective solutions.

 

Cloud Security and Resilience

Cloud migration offers ample opportunities, efficiency, and convenience and exposes businesses and organizations to new cybersecurity vulnerabilities. Furthermore, the possibility of fines or, even worse, losing the trust of their clients is a serious issue because of the rising body of legislation governing how businesses can hold and use personal data.

Spending on cyber security and increasing resilience against anything from data loss to the effects of a pandemic on international trade will thus take on even greater importance in the upcoming year. The emphasis will likely be on finding creative and economical ways to maintain cyber security, nevertheless, to get the most “bang for the buck” as many organizations attempt to cut costs in the face of a predicted economic slump. In 2023, this will translate into increased use of managed “security-as-a-service” providers and AI and predictive technology to identify dangers before they cause issues.

 

Conclusion

The cloud is expected to have an impact in 2023 significantly, and there are a few cloud technologies to watch out for. Artificial intelligence and machine learning integration, hybrid cloud solutions, cloud cost optimization, sustainability, more cloud adoption, and cloud security and resilience are all expected to be significant trends in 2023.

Protected Harbor migration services assist you in putting your cloud strategy into place by using systematic, risk-mitigated cloud migration services. Your cloud-enabled business transformation initiatives will benefit from Protected Harbor’s tool-based framework. Get cloud support and cloud migration help from our experts today.

Our experts at Protected Harbor are standing by to assist you in all your cloud-related needs including disaster recovery, data storage, private and public cloud services. We provide comprehensive cloud support and migration plan, helping our clients easily create a successful cloud strategy. Our services have helped countless businesses improve operational efficiency and reduce costs by making the transition to the cloud smoother and more seamless. Get cloud support and cloud migration help from our experts today, and let us help you achieve your goals!

Unlock Your Business Potential with Managed IT Services

Unlock-Your-Business-Potential-with-Managed-IT-Services banner

Unlock Your Business Potential with Managed IT Services

Managed IT services can be a game changer for businesses of all sizes. Whether a one-person shop or a large enterprise, these can provide you with the resources, tools, and information technology expertise you need to succeed.

For most businesses, they were unheard of several years back. That’s because these services were offered only by the big companies. Fast forward to today, and managed services are now available to everyone thanks to a slew of cloud-based solutions.

The expected value of the global IT Managed Services market is US$ 244670 million in 2022, and it is anticipated to reach US$ 399170 million by 2028, with a CAGR of 8.5% throughout the analysis period.

These cloud platforms offer potent tools which allow even the smallest businesses to get an edge over their competitors. This has led to almost every business owner/CEO, including Managed IT Services in their budgets.

You can handle your IT problems as a business owner. This is true for some businesses, but most large complex companies will be well served by outsourcing their IT service model to a managed service provider (MSP).

This article goes over why managed services for businesses are essential.

What is Managed IT Service?

Managed IT services are the ultimate in business technology support. Whether it’s security, disaster recovery, or network design, managed service providers eliminate the headache of keeping your business up and running.

Outsourcing, managed services, security services, data management, and cloud computing comprise the larger market for IT services. End-user spending on cloud computing is expected to reach nearly 500 billion dollars in the United States in 2022.

Managed service offering is a proactive solution that provides you with around-the-clock hardware and software support for your computer network. This means you’ll never have to worry about being left in the dark when something goes wrong — because a professional team of experts is all taken care of

These services typically include a variety of services, including:

  • Help desk support and remote monitoring and management.
  • Security monitoring and threat protection.
  • Software and hardware installation, configuration, and deployment.
  • Telecom expense management services.

Managed service provider msp companies provide their clients with 24/7 monitoring, assistance in identifying and resolving issues before they become problems, backup and recovery plans, and focus on improving other services designed to keep your business running smoothly.

Different Types of Managed IT Services

There are many types of managed IT services available, but here are some of the most common:

Managed Networks and Infrastructure – This service includes monitoring and managing remote servers, desktops, and laptops. These services also include application management support and help desk support.

Managed Security –Managed Security refers to outsourcing security operations and management to a third-party service provider. MSSPs offer a range of security services, including threat detection and response, vulnerability assessments, security monitoring, and incident management. They use specialized security software and tools to monitor and manage the client’s security environment, identify potential security threats and vulnerabilities, and respond to security incidents in real-time.

Managed Support Services – Managed support services provide all the technical expertise needed to keep your systems running smoothly without downtime due to technical issues or problems with software applications such as Microsoft Office 365 Exchange Online and Microsoft Azure Active Directory Cloud Services.

Managed Wireless and Mobile Computing – This type of IT service involves the management of wireless networks, mobile devices, and applications. With these services, companies can have more control over the performance of their employees’ mobile devices by ensuring they are secure and up-to-date with the latest operating systems.

Managed Communication Services – Managed communication services are designed to help companies improve productivity by ensuring that all employees can communicate effectively with one another through email and instant messaging. These services also include other forms of communication, such as video conferencing, web conferencing, and more.

Software as a Service (SaaS) –  Software as a service provides clients with access to applications hosted on the cloud, typically through the internet. This means that users do not have to install or maintain any software on their systems. 

Unlock-Your-Business-Potential-with-Managed-IT-Services middleWhat are the Benefits of Using Managed IT Services?

Managed services are a great way to maintain your IT infrastructure’s security, performance, and reliability. This is especially true if you’re a small business or a startup company with no budget for full-time IT staff.

Of the 451 large businesses surveyed by 451 Research, 45% planned to collaborate with a MSP, and 42% prepared to deploy additional security software. The industry is changing as a result. Managing service contracts have replaced the old break-fix model in 59% of IT services.

Managed IT providers offer several benefits in their service level agreement sla over doing things yourself:

Contractual Terms: A managed service provider often has a contract in place with their clients that outlines the responsibilities of both parties. This helps ensure that everyone is on the same page regarding what they’re expected to do, when they’re expected to do it and how much they’ll be paid for it.

Reliability: An MSP will work hard to avoid any potential issues — from hardware failure to cybersecurity threats — so that you don’t have to worry about them taking down your entire system or causing data loss.

Cost Savings: It can help you save money by reducing spending on technology. Your service provider can take care of all your IT needs, from network management to infrastructure upgrades, so you only pay for what you use. This can save you more of your total cost of ownership.

Reduce IT Spending: These providers offer fixed monthly rates that allow you to budget for your entire year’s expenses upfront and avoid unexpected costs that could hurt your bottom line.

Dependable Service: Instead of wasting time troubleshooting problems yourself or waiting on hold with technical support, let us handle it! Our team will monitor your network 24/7, so you have peace of mind knowing there’s always someone available to help when something goes wrong.

Managed IT Services Provider Inclusion

To qualify for inclusion in the Managed IT support services category, a service provider must offer their clients a range of IT services and support:

  • Provide Constant Monitoring of IT-Related Functions: This includes monitoring of the server, applications, and network, as well as security systems.
  • Provide On-Demand Support: A MSP should have a team of technical experts that can be deployed whenever an issue arises. This could include a help desk, online chat, or phone support.
  • Provide IT Consulting: A good MSP offers advice and guidance on improving your business’s technology infrastructure and processes.

Final Words

The benefits of managed services are clear. By outsourcing their IT management services and maintenance, businesses can free up their internal IT staff to focus on more strategic initiatives and benefit from improved security, compliance, cost savings, and customer service. However, finding the right managed IT services provider for your business is essential. Be sure to look for a provider that has experience working with companies of your size and industry, is reliable and has a good reputation, and offers competitive prices.

If you’re looking for a managed services provider in Rockland County NY or Hudson Valley, Protected Harbor can help. Protected Harbor is one of the top Managed IT Services providers in the US and offered a range of services to meet your business’s IT needs.

With digital and technological techniques that support your company’s objectives, IT specialists at Protected Harbor will assist in transforming your enterprise. Reduce stressful day-to-day IT operations, minimize costly downtime, and improve operational maturity. Gain access to a whole team of IT professionals to help you manage the newest technology and a wealth of knowledge that will accelerate your growth, boost your profitability, and improve your business.

Get a free IT Audit today and unlock your business potential with Protected Harbor.