Category: IT Services

The Top 5 Risks of Cloud Migration

the top 5 risks of cloud migration

The Top 5 Risks of Cloud Migration

When it comes to cloud migration, there are plenty of risks involved. Every business considering migrating its IT infrastructure from a traditional data center to a public cloud must identify potential obstacles. After all, it’s not an easy transition, even with the many tools and resources available. A study by New Voice Media found that only 14 percent of companies that had begun transitioning to the cloud environment completed the process successfully. This means businesses have plenty of opportunities to get things right the first time. With so much information available about how and why companies should migrate their IT infrastructure to the cloud, it’s essential to understand which risks need addressing first.

When deciding about cloud migration services, one of the first things to remember is the risk involved with the process. There are many different types of risk, ranging from financial to technical. In this blog, we’ll learn the top 5 risks of cloud migration and how to mitigate them.

 

Cloud Migration is Only the Beginning

Cloud migration is the process of moving applications, data, and other business elements from on-premises infrastructure to the cloud. When companies approach the decision for cloud adoption, they often think it will solve all of their problems. The most significant risk is that businesses assume they can put off addressing the issues they face today by migrating tomorrow. In reality, migration is only the beginning of a new set of challenges that businesses must overcome to ensure their data remains safe and secure in the long term. If a company has a poor security system today, it will have a flawed one tomorrow, regardless of whether the data is hosted on-premises or in the cloud. This is why migration should be seen as a way to improve the business environment rather than just a quick fix to a single issue.

There are four main types of cloud migration: Lift and Shift, Replatforming, Refactoring, and Rearchitecting. These four types of cloud migration offer businesses different levels of transformation and complexity, providing options to choose the most suitable approach for their needs.

Why is Security in the Cloud a Challenge?

Migration to the cloud should be considered a long-term investment, not a short-term solution. However, the fact that most organizations are new to the cloud platform makes it difficult for them to know what to expect. Often, businesses don’t fully understand the risk associated with, and the potential impact cloud migration could have on their business. Of course, security is the biggest challenge of all. Public cloud data centers are designed for maximum scalability and flexibility, so companies don’t have the same level of control and visibility as they do with their own data centers. Even if a business uses a managed cloud provider or hybrid clouds, it still has to ensure it applies the proper security measures to keep its data safe.

To mitigate the risks associated with cloud migration, developing a comprehensive cloud migration plan and carefully choosing a reliable cloud migration service provider is crucial.

The-Top-5-Risks-of-Cloud-Migration middleData Theft Causes Unauthorized Access

Data theft is a common problem with traditional infrastructure. If a company fails to protect its application and data, unauthorized access is always a risk. Businesses are no longer in control when that data is migrated to the cloud. When migrating to the cloud, companies often store their data in a third-party facility or premises data center. This creates a single point of failure; hackers will have access to all the data if they breach security. This can include all types of information, including personally identifiable and sensitive client information. If this data is stolen and isn’t encrypted, it can be used for malicious purposes, including identity theft and financial fraud. The potential economic impact on a business can be huge.

 

How to avoid it?
  • Encryption: Implement strong encryption methods for data in transit and at rest. This ensures that even if unauthorized access occurs, the stolen data remains unreadable.
  • Access Control: Utilize robust access control mechanisms to limit and monitor who can access sensitive data. Implement multi-factor authentication for an added layer of security.

Third-Party Product Comes with Security Risks

Third-party products are needed in every aspect of the business. However, they present certain security risks. For example, a third-party VPN device could be easy for hackers to compromise. When migrating to the cloud, it is crucial to understand the security level of third-party products and services. Businesses must make sure the service provider uses a secure VPN connection when outsourcing. They should also consider hiring a third-party provider with a secure data center.

 

How to avoid it?
  • Vendor Assessment: Conduct thorough security assessments of third-party products and services before integrating them into your cloud environment. Ensure that vendors adhere to industry-standard security practices.
  • Continuous Monitoring: Regularly monitor and update third-party products to address any vulnerabilities promptly.

Hackers Can Compromise Vulnerable VPN Devices

Virtual private networks, or VPNs, provide a secure connection that keeps your internet data hidden from hackers and enables companies to safeguard their private cloud resources. Many cloud apps require a VPN to transport data from on-premises systems to the cloud. Although they are often bidirectional, VPNs are set up to only work in one direction. This frequently exposes your business to a cloud service provider attack. When hackers break into a VPN device, they can access the data transmitted between a remote user and the data center. This can result in data loss, stolen information, and financial losses.

 

How to avoid it?
  • VPN Security Best Practices: Implement best practices for VPN security, such as regular updates, strong encryption protocols, and multi-factor authentication.
  • Network Segmentation: Employ network segmentation to isolate critical components and minimize the impact of a potential breach.

Accidental Exposure of User Credentials

Cybercriminals typically use cloud apps as a cover in their phishing assaults.  Due to the widespread usage of cloud-based communications and document-sharing services, employees are used to getting emails with links requesting them to validate their credentials before accessing a particular site or document.

Businesses often collect user credentials on the premises, such as passwords and usernames. However, when these credentials are migrated to the cloud, they are stored the same way as the other data. If hackers can access this information, it can result in a severe security breach. If the credentials are stored in plain text, hackers will be able to see them. This is one of the most common ways for hackers to access secure data. A fast and secure migration process involves encrypting the user credentials. However, some companies don’t make this a priority.

 

How to avoid it?
  • Education and Training: Provide ongoing cybersecurity education and training for employees to recognize phishing attempts and avoid falling victim to credential theft.
  • Multi-Factor Authentication (MFA): Enforce MFA to add an extra layer of protection, even if user credentials are compromised.

Lack of Secure API

An API is essential for connecting different business components, including CRM, application migration, and billing systems. If a company doesn’t put security at the forefront when designing its API, it can pose a significant risk to the business. When creating an API or a cloud native app, it is crucial to understand the security requirements. This includes authentication, authorization, and session management. If a company overlooks any of these requirements, it can result in a severe breach of security. Hackers can access sensitive data in the cloud if the API is easy to compromise. The Facebook-Cambridge Analytical Scandal, which gave Cambridge Analytica access to user data, is the most common example of an insecure API.

 

How to avoid it?
  • API Security Guidelines: Follow industry best practices and guidelines for designing secure APIs. This includes proper authentication, authorization, and encryption of data transmitted via APIs.
  • Regular Audits: Conduct regular security audits and assessments of APIs to identify and address vulnerabilities proactively.

Conclusion

By incorporating these strategies into your cloud migration plan and partnering with a reliable cloud migration service provider, you can significantly reduce the cloud migration challenges. Regularly reassess and update your security measures to adapt to evolving threats and technology advancements.

Moving to the cloud platform can be your business’s best action. Before going further, be sure you have a clear cloud migration strategy and are aware of the dangers associated with potential incompatibilities with the current architecture, security threats, and reduced visibility and control. Additionally, make every effort to prevent data loss, incomplete data deletion, excessive spending, and additional latency. Cloud migration plan might benefit your company if you can avoid these problems.

If you are considering moving your business to the cloud, you might have concerns about data security and the potential for downtime that could impact your customers. With Protected Harbor, you can rest assured that your data will be secure and available whenever needed while we create a tailored migration plan. Our engineers are certified by every primary cloud provider, and our team members are dedicated to your business’s success. We are rated as one of the top cloud computing companies in the US by Goodfirms.

With our help, you can start enjoying the benefits of the cloud sooner rather than later. Contact our cloud migration expert today.

Managed Services vs. Cloud Computing

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Managed Services vs. Cloud Computing: What’s the Difference?

Suppose you’re a CIO of a company or just an employee. In that case, it’s likely that sooner or later, you will have to deal with two opposing forces: on the one hand, the demands of your organization and the increasing need for agility, and on the other, your team’s inability to manage everything in a digital world. These two factors often lead to a choice between having a managed services contract, which relieves some pressure from your technical department by allowing them to use third-party companies instead of managing services themselves or going all-in with cloud computing.

Managed services and cloud computing can help businesses streamline operations, automate processes, and make data-driven decisions. They also have several things in common that make understanding the differences between managed services and cloud computing more accessible. Managed services and cloud computing are two popular ways organizations outsource their technology needs. Managed services refer to outsourcing day-to-day technology management, including data management systems and IT infrastructure management. On the other hand, cloud computing refers to using cloud-based services to store and access data securely.

Whether you’re a business looking to cut costs or develop an online presence, knowing what these services are and how they can benefit your organization is essential. Read on to learn more about the similarities and differences between managed services and cloud computing.

What is a Managed Service?

Managed services refer to a type of outsourcing where a company owns the technology and staff of another company, but not the business process or the customer relationship. A managed service provider (MSP) offers customers various types of managed services, governed by a service level agreement (SLA). This agreement outlines the expected level of service, including response time, issue resolution, and performance metrics.

One popular type of managed service is data management. This involves the storage, retrieval, and security of customer data. Another type of managed service is information technology services, which include the management of an organization’s technology infrastructure, such as servers, networks, and software applications.

Protected Harbor offers clients various managed services, including data management, cloud computing, migration, and information technology services. We work with our clients to develop customized SLAs that meet their specific needs and provide them with peace of mind knowing that their technology and data are in good hands.

There are several reasons why companies choose to partner with us for their managed services needs. One of the main reasons is our expertise in data management, which helps clients improve their data security and compliance. We also offer various managed services, including cloud-based solutions, which provide our clients the flexibility and scalability they need to grow their businesses.

For example, a hosting company outsources the management of its infrastructure to a third-party company. The customer’s website is hosted on the managed service provider’s cloud. The ordered service provider has managed the hosting for the customer for a fee.

What is Cloud Computing?

Cloud computing is the delivery of resources and services through a network of shared hardware and software that reside on remote servers and are accessed through a network. This means you don’t own or manage any technology but instead access it via the Internet cloud. You can, for example, use a shared spreadsheet on someone’s computer over the Internet without knowing anything about the computer’s technical setup.

It is also referred to as “virtual computing.” A cloud provider like Amazon offers various storage, computing, and software services. The advantage of using a cloud provider is that it saves you time by letting you outsource tasks that used to take up a lot of your time, like managing the technical setup of employees’ computers, to a service provider.

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Advantages of Cloud Computing

Cloud providers offer several advantages over managed services providers. First, you get access to a broader range of services and benefits, like automatic backup and disaster recovery. The second is that you don’t have the costs associated with data center maintenance or power. Another advantage of cloud computing is that you are not limited to using the technology of a single provider since the cloud is an open network where anyone can offer a service. This means you can access a broader range of technologies and services without being limited to the ones a managed service provider offers.

Managed Services vs. Cloud Computing

Managed services and cloud computing benefits organizations looking to improve their technology capabilities. With managed services, organizations can benefit from expert monitoring and management of their technology infrastructure and data management strategies that can help them extract valuable insights from the data they collect. With cloud computing, organizations can benefit from scalable, cost-effective solutions allowing them to access their data anywhere.

Managed services can help organizations leverage machine learning and business intelligence to make informed business decisions. At the same time, cloud computing can provide the flexibility and scalability needed to support growth and innovation. Both approaches can offer high data governance and security, which is critical for organizations that handle sensitive information.

Ultimately, the choice between managed services and cloud computing will depend on an organization’s specific needs and goals. For organizations that require more control over their technology infrastructure, managed services may be the better choice. For organizations looking for more flexibility and scalability, cloud-based solutions may be the way to go. Regardless of the approach, organizations should seek a provider that offers a high level of service, data integration, and data warehouses to ensure they can make the most of their technology investments.

Managed vs. Platform as a Service

Managed services generally have a more limited scope and a more focused purpose than cloud computing. They are often used to supplement existing IT service delivery rather than replace it. A managed service usually has a defined scope and duration. The range includes the service type and the effort required to deliver it. The time of the contract is generally shorter than the scope. A platform as a service (PaaS) is a service that gives you access to an Application Programming Interface (API) that you can use to store your data and run specific programs, like a payroll service.

Conclusion

As you can see, managed services and cloud computing both have a lot of potential benefits, but it’s essential to know the differences between them to make the right choice for your organization. Both are effective ways to alleviate some of the pressure from your IT team and get access to resources that are not owned or managed by you. Suppose your organization is experiencing challenges managing the increasing volume of data created, the growing need for agility, or both. In that case, it might be worth analyzing the costs of managed services versus cloud computing.

The level of trust that Protected Harbor has received from its customers is evident from the fact that we have been recognized as the top cloud computing company in the US by Goodfirms. We have been rated highly among the people of the Internet because we offer a wide range of affordable cloud computing services at different levels of customization. With the wide range of cloud computing services we offer, every business can get the cloud computing services they need.

We are committed to protecting the safety and integrity of your data, no matter where it lives. Contact us today to learn more about your organization’s managed services and cloud options.

Protected Harbor Recognized as a Top Managed Service Provider by Design Rush

Protected Harbor Recognized as a Top Managed Service Provider

 

Protected Harbor Recognized as a Top Managed Service Provider by Design Rush

 

Today Protected Harbor was recognized as one of the Top Managed Service Providers by DesignRush, a B2B (Business to Business) marketplace for agencies. This accreditation is only given to companies that have been thoroughly researched and analyzed based on their history, vision, business model, products or services, company executives, and advisors.

“At Protected Harbor, we aim to set the standard for excellence in managed services and technology. We want to help businesses and individuals get the best-managed services, from designing their infrastructure to cybersecurity. We want to simplify the technology adoption process and allow companies to quickly make informed decisions about the future of their business technology.” – Richard Luna.

Previously, Protected Harbor was also recognized as a top cloud computing company in the US by Goodfirms.

Protected Harbor was chosen by DesignRush for demonstrating a commitment to technical excellence, innovation, and customer satisfaction while serving small to mid-size businesses.

DesignRush helps companies select the ideal firm that can best represent their brand, comprehend their objectives and collaborate successfully with them. Protected Harbor’s 90+ Net Promoter Score for their Managed IT Services, Network and Infrastructure Services, IT Help Desk, and IT Support made the company a perfect fit.

This recognition is a testament to the company’s commitment to excellence in customer service and exceptional customer support. Protected Harbor strongly emphasizes customer satisfaction and pays close attention to the needs of its existing customers. By providing high-quality security services and utilizing live chat and customer support tools, the company has improved customer satisfaction and retained its customer base.

Protected Harbor also conducts customer satisfaction surveys to ensure that it is meeting the needs of its customers and addressing any concerns they may have. Through these efforts, the company has achieved a low churn rate and maintained a high level of satisfaction among its customers.

The dedication to providing an excellent customer experience has helped it to stand out in a crowded market and solidify its position as a top-managed service provider.

Protected Harbor helps local, and national businesses use technology to solve their business problems and are committed to driving digital transformation for small and midsize businesses.

The company has over 30 years of experience deploying advanced engineering solutions centered on collaboration, cloud migration, networking, cyber security, and Managed Services. With Protected Harbor, businesses and organizations can feel confident that their data is secure and protected in the cloud.

Protected Harbor Recognized as a Top Managed Service ProviderThe award of Top Managed Service Provider by DesignRush recognizes Protected Harbor as a top IT Company and technology consultant whose forward-thinking approach to providing managed services is changing the landscape of the business technology.

With digital and technological techniques that support your company’s objectives, Protected Harbor’s IT specialists will help reduce stressful day-to-day tech issues, minimize costly downtime, and improve operational maturity.

Like many other local IT companies, Protected Harbor helps with everything from IT support, remote workforce solutions, and IT infrastructure to cloud migration, VoIP phone systems, and data center hosting.

But unlike traditional MSPs, we pride ourselves on our customer’s happiness. That’s why we ensure our 24/7/365 customer service is second to none. Whenever you need us, we’re always here. Got a problem at 2:00 am? A live person will be there to answer your call and resolve the issue before sun-up.

Protected Harbor’s approach to customer service goes beyond just solving problems and closing tickets. We aim to connect on a human level, getting to know you and your business so we can function like an extension of your team.

That is why over 90% of our business comes from client referrals, and we have a 98% customer retention rate. Protected Harbor is the last I.T. company you will ever have to hire. Contact our team today to experience what a true partnership and excellence in customer service is like.[/vc_column_text]

Advantages of Partnering with Managed Services Providers

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Advantages of Partnering with Managed Services Providers

In today’s digital world, it is almost impossible for big enterprises to small and medium-sized businesses to function without technology. With so many different products and service offerings available, most companies struggle to meet the demand. As a result, many business owners are partnering with managed services providers to take some of the load off their shoulders.

These professionals will handle all technology-related administrative tasks and help you avoid costly IT repairs or system failures.

The Protected Harbor Managed Service Provider (MSP) Partner Advantage program is now available. It is designed to assist your company’s growth by accelerating the time to market, expanding your clientele, and increasing profitability.

This blog post will share some advice on partnering with MSPs for your company and what to watch out for when signing contracts or service-level agreements.

 

What is a Managed Service Provider?

A managed service provider (MSP) is a company that offers a wide range of IT services. There are many different types of managed services. Still, they all have a few things in common: – Service Level Agreement (SLA): This contract outlines the services provided, response times, and any penalties if the company fails to meet those goals.

Customized Plans: Some MSPs will have standardized plans, but most will work with you to create a customized plan that fits your needs and budget.

24/7 Support: All MSPs will provide 24/7 support for their clients. This means you can call them whenever you have a problem, even at 2 AM.

Backup and Disaster Recovery: It’s crucial to have a backup system in place, so you don’t lose any data if your system fails. A managed service provider will have a backup plan with regular tests.

Cybersecurity: With the rise in cyber-attacks, getting day-to-day management services or standard information technology services is not enough. Therefore, you must partner with MSP, which provides all services including cybersecurity.

 

How Can MSPs Help Your Company?

Managed Service Providers (MSPs) can significantly enhance your organization’s efficiency and effectiveness by providing robust data management systems. A well-designed data management strategy is critical for successful business processes and informed decision-making. MSPs can help your organization develop and implement such a strategy by leveraging their expertise in managing data models, storage, and data governance.

MSPs can also provide data integration services that allow businesses to extract meaningful insights from the data collected. These insights can then be used to make informed business decisions and improve overall performance. Additionally, MSPs can assist in the development and management of data warehouses and business intelligence systems, which enable businesses to access critical data and insights easily.

MSPs can also help organizations leverage machine learning and other advanced technologies to analyze vast amounts of data and extract valuable insights. This can help businesses identify opportunities and make informed decisions that drive growth and profitability.

A managed cloud solution provided by an MSP can help businesses optimize their IT infrastructure and ensure they get the right service level. MSPs can provide a range of services, from basic infrastructure support to full-scale managed cloud services, depending on the needs of the business.

Most MSPs will offer various services including networking, infrastructure managementdata security, cloud computing, voice and communications, disaster recovery and business continuity, endpoint management, remote monitoring and management, data management, and application management.

 

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Important Questions to Ask Before Signing Any Contract

Before signing any contract, you must ensure that the MSP is a good fit for your company. Here are a few questions when vetting managed services providers: – Is the MSP a good fit for my company? – What is the MSP’s track record? – How does the MSP protect my data? – What are the MSP’s rates and terms? – How will the MSP and my team work together? – Are there any hidden costs associated with the MSP? – How does the MSP handle customer service? – What are the MSP’s cancellation procedures?

 

Reasons to Partner With Us

Extending Your Services Portfolio

 

Multi-tenant, cloud-based solutions that are simple to scale and deploy can be used to improve current services and develop new ones.

A Track Record With Merit

 

Protected Harbor is recognized by industry analysts like Goodfirms and other top companies for its data resilience and performance.

The Best Collaborations

 

The tech platforms used by clients and service providers, such as Microsoft, Amazon, Oracle, SAP, and Google, are supported by us.

 

 

 

Simplifying Advanced Data Systems

 

Our selection of Intelligent Data Services allows you to design data protection procedures for your clients that significantly impact outcomes. You can be confident in delivering services powered by Protected Harbor, from guaranteeing data and application availability to preventing cyber risks and ensuring effective business continuity.

Customize Your Customer Data

 

You can determine how to manage client data with choices like innovative deployment and contactless capabilities.

Adaptable Consumption Models For A Range Of Business Requirements

The architecture of Protected Harbor Services makes it simple to use and lowers the total cost of ownership (TCO). Options for utility subscription contracts increase flexibility and savings.

 

As you can see, partnering with a managed services provider can save your company a lot of money and headaches. The best MSPs, like Protected Harbor, will help you manage your technology infrastructure, reduce your costs, and improve the uptime of your systems. At the same time, you will have the flexibility to handle projects outside the managed services scope.

Protected Harbor engineers are highly skilled specialists capable of application migration, development, and continuing maintenance services. If you’d like to partner with us for your managed services and cybersecurity needs, this is the right time. Contact us today for a free IT Audit and learn how our partner advantage benefits you.

Should I Hire an IT Guy? Should I Hire an MSP?

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Should I Hire an IT Guy? Should I Hire an MSP?

IT guys and MSPs are popping up everywhere these days. From your local hardware store to the big box retailers, there’s no shortage of places you can find a helpful tech or an experienced service provider (or both!). Even so, that doesn’t mean they’re all equally dependable.

The decision to hire an IT guy or an MSP (Managed Service Provider) depends on your organization’s specific needs and resources. Choosing an IT guy and an MSP should be based on carefully assessing your organization’s needs and resources. It may also be worth considering a combination of both, with an IT guy for on-site support and an MSP for broader IT management and support. With that in mind, here are some pros and cons to hiring IT guys and MSPs regarding your company’s IT needs.

 

Why Hire a Managed IT Service Provider?

Many companies don’t know what they’re doing when it comes to managing their IT needs. They often don’t have a dedicated team working on their technology and flounder in an overwhelmed and unproductive environment.

A managed IT service provider can help you get a handle on your technology and avoid these pitfalls. They may be able to provide solutions that are tailored to your specific needs. With an MSP, you can be sure you’re getting a full-service approach that includes expert advice, total control over all aspects of your technology, and a consistent level of service.

The managed IT service provider can handle more complicated IT tasks like backup and disaster recovery methods, network administration, cybersecurity procedures, data management services, and server management, to mention a few. In other words, think of your internal IT department as your daily IT support provider.

 

Pros and Cons When Hiring an IT Guy or MSP

Like any other business decision, there are pros and cons to hiring an IT guy or an MSP.

Hiring an IT Guy

Pros:

•       An IT guy can assist you with hardware configuration and setup.

•       An IT guy will be available to your business during peak business hours.

·        A good IT person should be able to assist your business and staff members with desktop repair, virus removal, and software issues.

Cons:

• Hiring a single IT specialist with a salary, health insurance, and other perks may be expensive depending on experience and specialty.

• It can be too much work for one individual to be the network manager, infrastructure planner, and IT support person for your IT department.

• The talents of your in-house IT specialist might only be dependent on the work they perform daily; they might not be as quick to adopt new technology.

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Hiring an MSP

Pros:

•       Managed service providers have access to cutting-edge equipment. Your MSP should be able to support you with workstations, networks, servers, software, and hardware, regardless of the industry you’re in.

•       The most crucial aspect of any organization, continuity, should be protected by your managed IT service provider. MSPs should be able to guarantee that your system is up and operating as much as possible by reducing the risk of downtime.

•       You have access to a group of committed IT experts who work on what they do for at least eight to nine hours daily.

•       Some remote IT support services are accessible around-the-clock.

•       Managed services are available with various services and expertise to pick from, whether in NYC or any other major city.

•       You should receive an SLA (Service Level Agreement) from your managed service provider that outlines the results you anticipate from your collaboration.

•       Managed service consultants bill firms with set monthly fees to help them better control their spending.

Cons:

•       Location is a crucial factor to consider when picking an MSP. We advise businesses to employ MSPs in the region or, at the very least, in the same city. When anything goes wrong on-site and companies have to wait for the MSP to send an IT specialist to assist fix it, the waiting game is a major drawback of joining a managed IT services provider.

•       Service level agreements (SLAs) allow MSPs to function based on the signed contracts. Expect to pay extra fees if your contract doesn’t cover something.

 

Why do you Need a Dedicated IT Team?

Establishing a dedicated IT team is crucial for organizations relying on technology for efficient operations. An IT team provides vital support and expertise to ensure smooth, secure, and cost-effective technology infrastructure. Investing in dedicated IT managed services enhances productivity, mitigates downtime and security risks, and fosters organizational growth and success.

To build an effective IT team, consider hiring skilled professionals, such as a Chief Information Officer (CIO) or senior IT executive, especially when engaging with Managed Service Providers (MSPs). Many MSPs typically employ entry-level IT staff, necessitating the inclusion of higher-level executives to manage and lead the team effectively.

As your IT department takes shape, contemplate bringing on experienced IT executives to oversee specific technology aspects. For instance, if your organization heavily relies on technology for a substantial revenue stream, hiring a dedicated professional to manage that revenue stream becomes imperative. Utilizing Managed IT Services for small businesses can further streamline operations, providing tailored solutions and support to meet the unique needs of your organization.

 

Conclusion

Managed IT services are here to stay. But remember that while they are cost-effective and can help your business, they are not a silver bullet. In other words, they’re a great choice to supplement your in-house IT team if you have one.

The best course of action is to understand your business thoroughly. How invested you are in your money’s capabilities, demands, and functions will determine how much you can get out of it. Whether it’s a single IT professional or a team of managed service providers, what counts is that your needs are appropriately handled.

While most MSPs focus on outsourcing technical tasks, Protected Harbor is different. It provides managed security services (MSS) to businesses, offering proactive monitoring of physical and cyber assets. Protected Harbor is the right choice if you are looking for a managed service provider that can grow with your company as it scales.

We are the top-rated manage service providers in Rockland county, NY. We work with businesses at all stages, from startups to enterprises. If you need ongoing assistance with managing your IT infrastructure or if you want to outsource a specific task like software development, we can help. We pride ourselves on being a one-stop shop for all your technology needs.

Contact us today for a more hands-off approach to your IT and security needs. Get a free IT Audit here.

How do I Recover Lost Data?

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How do I Recover Lost Data?

Despite the apparent stability of modern computers, businesses and consumers continue to lose critical data. Even the most costly, high-quality hardware and trustworthy software can’t ensure that your PC or laptop will never fail. Data loss is the inability to access data at its regular location via a standard program due to software/hardware failures or user errors.

For organizations of all sizes, data loss is a significant issue— losing files means losing time and money trying to restore or recover critical information for your operation. Data loss occurs when data is accidentally destroyed or tampered with. People and software can make data illegible owing to infections, physical damage, or formatting issues. The loss of documents and files can have a long-term financial impact on your company.

 

Common Causes of Data Loss

Computer users have a wide range of options for storing their data. However, the more convenient a choice is, the more likely it is that you could lose your data. Here are some of the most common reasons why data is lost.

1. Human Failure

Human error is a leading cause of data loss, especially when backing up your data. Many people forget to back up their data or don’t know how to do it properly — and then wonder why they lose it all.

2. Hard Drive Failures

There are several reasons why hard drives fail or crash. One of the most common is age – as hard drives get older, they become less reliable and more likely to crash or fail. Another reason could be a power surge during a storm or other natural disaster that damages your computer and files. Any important documents stored on your computer could be permanently damaged beyond repair if this happens.

3. Malware Infection

When malware infects your computer, it can cause damage to your files as well as those belonging to your business organization. The most common type of malware is ransomware (such as Locky), which encrypts all files on your computer, making them inaccessible until you pay a ransom to the hackers who infected them in the first place!

4. Software Corruption

This is the most common cause of data loss. Software corruption can be due to a virus, a power surge, or even an incorrect installation. Sometimes, it’s simply because you’ve been using your computer for too long, and it’s time for an upgrade.

5. Theft

Whether it’s theft by a person or the server, it can quickly be taken away from you if your data is not protected. You might think this is unlikely to happen to you, but the truth is that if someone wanted your files bad enough, they would find a way to get them. This cause is on the rise. In 2020, there were 1001 data breaches in the United States. Meanwhile, over 155.8 million people were affected by data exposures in the same year, defined as the unintentional disclosure of sensitive information owing to inadequate information security.

6. Computer Viruses

Computer viruses are explicitly designed to destroy valuable information and render computers useless. If a virus gets into your system undetected and isn’t removed quickly enough (or at all), it can wreak havoc on your hard drive and destroy your files without warning!

7. Natural Disasters

Natural disasters can also cause data loss if your computer isn’t protected against them by a reliable backup service. A fire or flood could destroy your computer equipment and damage any hard drives stored inside it, causing you to lose your precious data forever if you haven’t backed up recently.

 

How-do-i-recover-lost-data-26-oct-middle-imageRecovering Lost Data

If you’ve ever lost your data for any reason, you know how frustrating it can be, and it’s even more frustrating when it’s something you’ve been working on for days, weeks, or even months. Thankfully, deleting a file isn’t necessarily the end of the world. Here are some ways through which you can recover your lost data.

●  Recover Deleted Files from the Recycle Bin

If you’ve accidentally erased something, you should first check the Windows Recycle Bin. Windows do not attempt to delete a file when you select it and press the Delete key (or right-click and choose the Delete option from the menu).

It instead sends it to the Recycle Bin, which has its desktop icon. Double-clicking on the desktop icon to view the contents, then right-clicking on the file and selecting Restore from the menu makes restoring a file from the Recycle Bin a breeze.

●  Retrieve Deleted Files with any Third Party Software

If you deleted files and later realized that you needed them, then use third-party software to retrieve deleted files. Much free software is available online to help you with this task. But they will not be able to recover all types of files. Some only work for images, music, videos, and other multimedia files, while others can recover documents, emails, and much more.

●  Recovering Data from a failing SSD or Hard Drive

After debunking the fallacy that deleted and corrupted files are lost forever, we now focus on the problem every PC user fears: hard disc failure. This might appear in various ways, but in general, Windows will refuse to start, even in Safe Mode, and turning on your computer may result in unwanted clicking noises. As a result, you risk losing not just a handful of your most important data but the entire contents of the drive.

Hard discs are frequently suggested to be repaired by placing them in the freezer. While this has been known to work in the past, bringing the drive back to life long enough to extract the most crucial files, it only works for particular faults.

●  Using Backups to Restore

Backups are an excellent safeguard for your important files and will come in handy if you experience data loss. You may be able to restore your lost files by utilizing backup media if you follow best practices and make frequent backups of your data. This means that backups are created between when the files are first loaded onto your computer and when they are deleted.

 

Final Words

The truth is that it is possible to restore deleted data. However, the success of recovering deleted files will depend on many factors. The first factor is how recently the files were deleted. Another factor affecting restoring your data is whether the file system was formatted before or after deletion. And yet another factor to keep in mind is whether the hard drive has been overwritten with new data.

If you need help with data backup, recovery, and management, or you need assistance putting procedures in place to protect your data and maintain business continuity. Call in the experts. Call Protected Harbor. Our enterprise-grade isolated backup and data recovery services are unparalleled in the industry. We understand the importance of data and have helped numerous companies retrieve their data. Not only recovering data but making it secure is also our main focus so that you never have to think about your data.

Protected Harbor can assist you by providing skilled specialists who can design and implement your desired solutions. We test your infrastructure for the leak points with pen-testing and vulnerability testing, ensuring regular backups and restore services. Want to know how we do it? Book a free IT Audit today.

Flat Rate Pricing Model Explained

Flat Rate Pricing Model Explained

In the business world, there are several methods and pricing strategies that businesses use to sell their products or services. Pricing strategies can be complex and often tailored to suit a company’s needs and target customers. When looking at your options, you may wonder whether flat-rate pricing can benefit your business. The answer is yes! There are many benefits to using flat-rate pricing as your pricing strategy, mainly if you operate in a niche market or have unique services or products.

Welcome to another video in the series Uptime with Richard Luna. This video is for you if you’ve ever wondered if flat rate pricing is the correct model. In this blog, we’ve explained the flat rate pricing model and its pros and cons. Watch the full video to learn more.

 

What is Flat Rate Pricing?

In a flat-rate subscription model, all features and access levels are available to users for a monthly or annual fee. For instance, your monthly or yearly payment is fixed if you purchase a New York Times subscription.

 

Flat rate pricing model explained middleWhat are the Pros and Cons of Flat-rate Pricing?

Like any subscription pricing model, there are advantages and disadvantages. Although flat rate pricing might be a tool for early monetization, your capacity to expand may be limited by its lack of adaptability and scalability.

Pros- The simplicity and predictability of flat rate pricing are its main advantages. A flat-rate pricing strategy is simple to explain, which makes it simple to sell. Flat rate pricing might be a good option if your target consumer values simplicity or needs a simple fix for a simple issue.

Flat rate pricing can also be effective for businesses with a specific product and buyer persona. In this case, a flat rate price structure frees the founders to concentrate on revenue, customer acquisition, and customer retention rather than developing a pricing plan for various personas that don’t yet exist.

Cons- Although the flat rate option is all but gone in the SaaS environment, it may be effective for a small number of businesses. A one-size-fits-all strategy will ensure that none of your users are satisfied. Business owners might choose a rival that offers a beginner plan that is more reasonably priced, while larger companies might need more features or bandwidth than your flat-rate subscription plan can provide.

Any SaaS adopting a flat-rate model is also riskier for larger enterprises. These companies can burden both your server and customer support resources, and thanks to fixed pricing, you won’t get paid any extra for your trouble.

 

Wrapping Up

If you’ve taken the time to read this article, then you’re interested in learning about flat-rate pricing. The good news is that flat-rate pricing is one of the best strategies for growing and recurring revenue for many businesses.

Many businesses don’t adopt the strategy of using a flat rate. These businesses often charge a la carte for each product or service provided. Unfortunately, they often struggle with growing revenue and achieving profitability. Companies often fail to adopt a more effective pricing strategy due to a lack of knowledge. Adopting a flat-rate pricing strategy is an excellent way to ensure your business is profitable and growing.

A company might sell its products or services at a fixed price, offer discounts based on volume, or offer an auction-style price that changes based on the demand for a given product or service. The best pricing model for a company depends on its goals, target customers, and overall business model.

Regardless of which model you choose, you can partner with Protected Harbor, and our experts will create customized flat-rate pricing for your needs. Get a free consultation and IT audit today.

The Importance of IT Service Provider: Truth to Power

The Importance of IT Service Provider: Truth to Power

Today’s business landscape is highly competitive, and a company must adopt a strategy to give them an edge over its competitors. Technology has become a primary source of differentiation for companies in all sectors.

You’ve probably heard about the importance of the service-provider relationship. After all, it’s a topic that discussion boards, blogs, and articles have been tackling for years. But how much of this information is theory vs. practice? If you had to implement these strategies tomorrow, would you know what action steps to take?

Welcome to another video in the series Uptime with Richard Luna discussing the importance of service-provider relations and transparency. What’s the truth to power between the promised services and the actual delivery by the IT service providers and MSPs?

 

The Importance of a Service-Provider Relationship

When people in the business world talk about service-provider relationships, they refer to the partnerships businesses build with their partners. These could include vendors, suppliers, distributors, IT service providers, managed service providers, or system integrators. A service-provider relationship is designed to help both parties thrive and succeed.

When you partner with a company to provide essential technology services, like hosting, IT infrastructure, security, or managed services, you’re entering into a partnership that will benefit both of you in different ways. For example, let’s say you run a chain of car dealerships that need an IT infrastructure to process credit card payments and keep your staff connected. If you work with a managed services provider (MSP) to help you with these tasks, you’re entering into a partnership that will benefit you in different ways.

Truth in Transparency: Know What You’re Buying

IT service providers are critical to any business’s success, but they are not all created equally. Many service providers offer various technology-related services, each with unique value propositions, business models, and strengths and weaknesses. That’s why it’s important to partner with an IT service provider that is a good fit for your company.

Partnering with a service provider that is a good fit for your company can help you avoid common pitfalls that can disrupt your business and negatively impact your bottom line, such as paying too much for services you don’t need or are overpriced, or not receiving the level of support and maintenance your company needs to thrive.

Before signing up with an IT service provider, ensure you understand exactly what you’re buying to ensure the relationship is a good fit for your business. You don’t want to sign up with a service provider that is overpriced or doesn’t offer a solution that lines up with your business needs.

 

The Importance of a Good SLA

The service-level agreement (SLA) is critical to any managed services agreement. The SLA outlines the service provider’s obligations, such as the level of customer support, the amount of downtime, and the uptime of critical systems. It also includes the customer’s obligations.

It is essential to make sure the SLA is in your favor. If you are a customer working with an MSP, the SLA is your opportunity to hold the service provider accountable for their promises by clearly laying out what you expect from them. It is also an opportunity for you to establish a baseline for performance.

If you are an MSP, the SLA is your opportunity to outline the commitments you make to your customers. It is also an opportunity for you to set a baseline for performance. For example, if your SLA states that you will have a technician respond to an issue within four hours, that is the expectation you need to live up to every single time.

 

Takeaways

It is a strategic technology partner offering more than just a product or service. It is a partner that provides expertise, guidance, and support to help you grow your business through IT services.

Protected Harbor is not your typical MSP. It’s a managed service provider with a twist. The company specializes in cloud-based software solutions, including data backup, recovery, ransomware, and other cybersecurity services. Our team of MSP experts works with you every step of the way.

We conduct a thorough assessment of your business and technology landscape. We then customize a solution that meets your exact needs. Contact one of our experts today for a free IT Audit and discover why we are different.

Non-profit Computer Services

Non-profit Computer Services: Building the Foundation for Your Non-Profit’s Success

Non-profit organizations are often driven by passion, not profits. But that doesn’t stop non-profits needing technology to operate efficiently and thrive. Technology can support growth by streamlining operations, making collaboration with partners and volunteers easier, or increasing the organization’s visibility to potential donors.

Whether your non-profit is just starting or looking for ways to improve efficiency, these tips will help you better manage your non-profit’s IT needs. Here is the next video in the series Uptime with Richard Luna. This blog post will cover why your non-profit should invest in IT services or managed serv and how to find the right partner.

 

All Has to be Seamless

In the dynamic landscape of non-profit organizations, leveraging technology effectively is crucial to fulfilling their missions. Non-profit IT services play a pivotal role in ensuring seamless operations and impactful outreach. Managed IT services for non-profits provide tailored solutions to address the unique challenges these organizations face. From optimizing network infrastructures to implementing robust cybersecurity measures, these services are designed to enhance efficiency while maintaining a focus on cost-effectiveness.

Non-profit IT services empower organizations to leverage the latest advancements, such as cloud solutions and data management, without the burden of day-to-day IT management. By partnering with a trusted managed IT service provider, non-profits can concentrate on their core objectives, confident that their technological foundation is secure, reliable, and aligned with their philanthropic goals.

When it comes to non-profit IT services, the tech experience must be seamless for your internal team and end users. Your services should integrate well with your existing tools and be easy to set up. They should also provide a straightforward user experience—whether someone is using your website or accessing a hosted application, they should not be overwhelmed by technology.

 

Provide a Uniform Interface

One of your organization’s most influential services is a uniform interface for managing your environment. You may have one or several application or platform environments. You may also have one or more partner organizations or support system that provide you with internal or external services, such as email systems, hosted applications, and data storage.

These multiple environments and partners may need to be integrated, monitored, and managed in a single interface. Your non-profit IT services partner should be able to help you do this. In particular, you’ll want to ensure the partner can provide a single pane of glass to manage your environments, no matter where they are hosted, so you can have one view of all your operations.

 

Finding the right partner

Finding the right IT partner for your nonprofit organizations is more critical than the cost. It’s about meeting your needs, including your ability to collaborate, manage operations, and measure results. Before you begin the search for non-profit IT services, do some self-reflection on your organization’s goals and objectives. Are you seeking a turnkey solution? Will you need to staff the project internally? What are your most prominent non-profit IT challenges? These are all critical questions to consider when looking for the right partner and customer service for your non-profit.

 

Conclusion

When it comes to non-profit IT services, you want to be sure to select a partner that will help you meet your strategic goals. You want to make sure the partner can provide the level of service you need and that it can scale as your needs grow. You also want to ensure the partner is committed to positive social impact and can show you how their technology and services are helping other non-profits succeed.

With the right partner like Protected Harbor and the right level of support, there is no limit to what your non-profit can accomplish. Protected Harbor is dedicated to offering scalable and affordable solutions and is aware of the unique challenges faced by non-profit organizations. We have spent years planning IT infrastructures for NGOs to ensure they receive the IT support required for both short- and long-term objectives while being productive.

To find out more about how our IT solutions may assist your non-profit organization in achieving its objectives, get in touch with Protected Harbor for a free consultation and IT Audit.

How to Prevent Crashes and Outages?

How to Prevent Crashes and Outages Banner image

How to Prevent Crashes and Outages?

Today’s workforce relies heavily on computers for day-to-day tasks. If a computer crashes, we tend to get more than just a little agitated.

Fear of being unable to work and get our jobs done for the day races through our minds while anger takes its place in the forefront of trying to fix whatever went wrong, throwing all logic out the window.

When a system abruptly ceases to work, it crashes. The scope of a system failure can vary significantly from one that affects all subsystems to one that is just limited to a particular device or just the kernel itself.

System hang-ups are a related occurrence in which the operating system is nominally loaded. Still, the system stops responding to input from any user/device and ceases producing output. Another way to define such a system is as frozen.

This blog will explain how to prevent crashes and outages in 6 easy steps.

 

What is a System Crash and an Outage?

A system crash is a term used to describe a situation in which a computer system fails, usually due to an error or a bug in the software. An outage may also be caused by an application program, system software, driver, hardware malfunction, power outage, or another factor.

“A system freeze,” “system hang,” or “the blue screen of death” are the other terms for a system crash.

An outage is a general term for an unexpected interruption to a service or network. Outages can be planned (for example, during maintenance) or unplanned (a fault occurs). Outages can last for minutes, hours, days, or even weeks.

 

Main Reasons for Crashes and Outages

System outages can be caused by various factors, from hardware failures to software glitches. In many cases, outages are the result of a combination of factors. The following are some of the most common causes of system outages:

  • Hardware failures: A defective component can cause an entire system to fail. Servers, hard drives, and other components can fail, leading to an outage.
  • Software glitches: Software glitches can also cause system outages. A coding error or a bug in the software can disrupt the system’s regular operation.
  • Power outages: A power outage can cause the entire system to fail. The system may be damaged permanently if the power is not restored quickly.
  • Natural disasters: Natural disasters such as hurricanes, tornadoes, and earthquakes can damage or destroy critical components of the system.

System crashes can be caused by various things, from software defects to hardware failures. Sometimes, the crash may even be caused by something as simple as a power outage or due to a more severe issue, such as a virus or malware infection.

  • Overheating: When a computer’s CPU or graphics card gets too hot, it can cause the system to freeze or crash. This is often the result of inadequate cooling or dust and dirt buildup inside the computer.
  • Bad drivers: If a driver is outdated, corrupt, or incompatible with the operating system, it can cause the system to crash. In some cases, this can even lead to data loss or permanent damage to the computer.

How-to-Prevent-Crashes-and-Outages-middle-imagePreventions Against Crashes and Outages

Nobody wants their computer to crash, but it will happen eventually. Here are a few ways to help prevent them and keep your computer running smoothly.

 

1.    Keep Your Software Up to Date by Installing Updates

One of the best ways to prevent crashes and outages is by updating your software. This means installing updates as soon as they become available. You should also keep your operating system and programs up to date. These updates can fix bugs and security vulnerabilities, so installing them as soon as they are released is essential.

 

2.    Avoid Clicking on Links or Downloading Files from Unknown Sources

It’s essential to be proactive in preventing crashes and outages. One way to do this is to avoid clicking on links or downloading files from unknown sources, as these can often contain malware that can harm your computer or network. Additionally, you should routinely back up your data to recover it if something goes wrong.

 

3. Make Sure You Have Good Antivirus and Anti-Malware Programs

One of the most important things you can do to prevent crashes is to ensure that your antivirus and anti-malware programs are up to date. These programs can help protect your computer from malware infections, which can cause crashes.

 

4.    Close Programs You’re Not Using

One of the best ways to prevent crashes and outages is to close any programs you’re not using. When too many programs are open, your computer’s performance can suffer, leading to crashes and outages.

 

5.    Delete Unwanted Files

Another way to improve your computer’s performance is to regularly delete files you no longer need. This will free up space on your hard drive, allowing your computer to run more efficiently.

 

6.    Try a Trusted Disk Clean-Up to Free Up Some Space

This will help your computer run faster and smoother. You can even defragment your hard drive occasionally to keep it organized and running smoothly.

Remember to install updates for your operating system and software as soon as they are available. Keeping your computer clean and organized will help prevent crashes and outages.

 

Final Words

Don’t forget that you are the one running the computer, not the other way around. Therefore, it is your top priority to maintain the computers for improved performance and to continually check for any disruptions that could result in computer failures.

Try to pay attention to the little warnings your system sends you so you can save not just your computer but also yourself from a mental spiral.

Now that you know what causes crashes and outages, you can stay on top of them by following a few simple rules. Regularly monitoring your system resources, updating your software, keeping your system up to date, and having a good antivirus are the best ways to keep your computer running smoothly and keep both crashes and outages at bay.

Taking care of your data can help you to protect it from crashes and outages. You can get expert help from Protected Harbor to manage and maintain your systems and data. Protected Harbor provides an added layer of security that helps to ensure the uninterrupted flow of business-critical data. Additionally, our expert team monitors and detects any threats or updates to your system in order to ensure a smooth, efficient operation that saves it from crashing.

We help you to avoid the most common causes of data loss and system outages. These include network issues due to malicious activity, viruses, and system overload; natural disasters; power outages; and accidental deletion or corruption of data. You’re less likely to experience a system outage or lose critical data if you have a backup, plus 99.99% uptime is our guarantee.

 

Sign up now and get a free consultation to learn more about how Protected Harbor can keep your company’s data secure and your business up and running.