Meta Global Outage

Meta’s Global Outage: What Happened and How Users Reacted

Meta, the parent company of social media giants Facebook and Instagram, recently faced a widespread global outage that left millions of users unable to access their platforms. The disruption, which occurred on a Wednesday, prompted frustration and concern among users worldwide.

Andy Stone, Communications Director at Meta, issued an apology for the inconvenience caused by the outage, acknowledging the technical issue and assuring users that it had been resolved as quickly as possible.

“Earlier today, a technical issue caused people to have difficulty accessing some of our services. We resolved the issue as quickly as possible for everyone who was impacted, and we apologize for any inconvenience,” said Stone.

The outage had a significant impact globally, with users reporting difficulties accessing Facebook and Instagram, platforms they rely on for communication, networking, and entertainment.

Following the restoration of services, users expressed relief and gratitude for the swift resolution of the issue. Many took to social media to share their experiences and express appreciation for Meta’s timely intervention.

Metas-Global-Outage-What-Happened-and-How-Users-Reacted-Middle-imageHowever, during the outage, users encountered various issues such as being logged out of their Facebook accounts and experiencing problems refreshing their Instagram feeds. Additionally, Threads, an app developed by Meta, experienced a complete shutdown, displaying error messages upon launch.

Reports on DownDetector, a website that tracks internet service outages, surged rapidly for all three platforms following the onset of the issue. Despite widespread complaints, Meta initially did not officially acknowledge the problem.

However, Andy Stone later addressed the issue on Twitter, acknowledging the widespread difficulties users faced in accessing the company’s services. Stone’s tweet reassured users that Meta was actively working to resolve the problem.

The outage serves as a reminder of the dependence many users have on social media platforms for communication and entertainment. It also highlights the importance of swift responses from companies like Meta when technical issues arise.


Update from Meta

Meta spokesperson Andy Stone acknowledged the widespread meta network connectivity problems, stating, “We’re aware of the issues affecting access to our services. Rest assured, we’re actively addressing this.” Following the restoration of services, Stone issued an apology, acknowledging the inconvenience caused by the meta social media blackout. “Earlier today, a technical glitch hindered access to some of our services. We’ve swiftly resolved the issue for all affected users and extend our sincere apologies for any disruption,” he tweeted.

However, X (formerly Twitter) owner Elon Musk couldn’t resist poking fun at Meta, quipping, “If you’re seeing this post, it’s because our servers are still up.” This lighthearted jab underscores the frustration experienced by users during the Facebook worldwide outage, emphasizing the impact of technical hiccups on social media platforms.

In a recent incident, Meta experienced a significant outage that left users with no social media for six hours, causing widespread disruption across its platforms, including Facebook, Instagram, and WhatsApp. The prolonged downtime resulted in a massive financial impact, with Mark Zuckerberg’s Meta loses $3 billion in market value. This outage highlighted the vulnerability of relying on a single company for multiple social media services, prompting discussions about the resilience and reliability of Meta’s infrastructure.


In conclusion, while the global outage caused inconvenience for millions of users, the swift resolution of the issue and Meta’s acknowledgment of the problem have helped restore confidence among users. It also underscores the need for continuous improvement in maintaining the reliability and accessibility of online services.

Run your Applications Faster with More Stability

Run your Applications Faster with More Stability Banner-image

Run your Applications Faster with More Stability

Whether it’s a game, a website, or a productivity tool, optimizing application performance can lead to better user experiences, increased productivity, and improved business outcomes.

This blog post aims to highlight the significance of performance optimization and stability enhancement, specifically focusing on modern containerized frameworks. While the strategies discussed here apply to all development stacks, we acknowledge that older deployments may require customized solutions. By implementing the suggested strategies, businesses can improve their application’s scalability, fault tolerance, architecture, and availability.


Strategies to Create Faster Applications with More Stability

To run your applications faster with more stability, it is crucial to implement key strategies such as auto-scaling, improving fault tolerance, designing a better architecture, and maintaining application availability.

Auto-scaling allows your application to allocate resources dynamically based on demand, ensuring optimal performance while efficiently managing resources. We work with programmers and operations to create a customized scaling platform for programming stacks or platforms that don’t support this feature.  Regardless of what platform the programming code was created on or how old the programming code is, we can create a customized scaling platform.

By improving fault tolerance through redundancy, backups, and failover mechanisms, you can minimize downtime and ensure the application remains stable even during hardware or software failures.

Designing a better architecture, such as adopting microservices or containerized services, helps distribute workloads efficiently and optimize resource utilization, improving performance and stability. Additionally, maintaining application availability through load balancing, clustering, and regular health checks ensures uninterrupted access for users.

To achieve better application response involves optimizing database queries, minimizing network latency, and utilizing caching mechanisms, enhancing user satisfaction and overall application performance.


Importance of Optimizing Performance and Stability

Optimizing performance and stability in applications is essential for several reasons. Firstly, it leads to faster execution, which means users can accomplish tasks quickly and efficiently. Secondly, it enhances user satisfaction, as applications that respond promptly provide a seamless experience. Thirdly, optimizing performance can improve business outcomes, such as increased sales, customer loyalty, and competitive advantage.


Implementing Auto Scaling for Efficient Resource Management

Auto-scaling is a technique that allows applications to adjust their resource allocation based on demand automatically. Using auto-scaling, applications can dynamically scale up or down their computing resources, ensuring optimal performance and cost-effectiveness. This approach enables applications to handle sudden spikes in traffic without compromising stability or response time.


Improving Fault Tolerance for Enhanced Reliability

Fault tolerance refers to an application’s ability to continue functioning despite hardware or software failures. By designing applications with fault tolerance in mind, you can minimize downtime and maintain high availability. Strategies such as redundancy, backups, and failover mechanisms can help ensure your application remains stable and responsive even when components fail.


Run your Applications Faster with More Stability Middle-imageDesigning a Better Architecture for Performance Optimization

The architecture of an application plays a vital role in its performance and stability. A well-designed architecture can distribute workloads efficiently, optimize resource utilization, and minimize bottlenecks. Consider adopting architectural patterns like microservices or serverless computing to improve scalability, fault tolerance, and response times. Additionally, leveraging asynchronous processing and event-driven architectures can help achieve better application responsiveness.


Maintaining Application Availability for a Seamless User Experience

Application availability refers to an application’s ability to remain accessible and functional. To maintain high availability, it is crucial to eliminate single points of failure and implement robust monitoring and recovery mechanisms. Employing techniques such as load balancing, clustering, and regular health checks can ensure that your application remains available even during peak usage periods or unexpected failures.


Achieving Better Application Response Time for User Satisfaction

Application response time directly impacts user satisfaction and overall experience. Slow response times can cause frustration and discontent. To improve response times, optimize database queries, minimize network latency, and utilize caching mechanisms. You can significantly enhance user satisfaction and engagement by reducing the time it takes for an application to process and deliver results.

Optimizing the performance and stability of applications is critical. By implementing the above strategies, you can ensure that your applications run faster and are more stable. Continuous monitoring, analysis, and adaptation are essential, and by embracing these strategies, you’ll unlock a world of enhanced user experiences, improved business outcomes, and a competitive edge.

While the tips we have given are a good starting point, they can also feel overwhelming.  How to make development stack changes to accomplish these goals can be a job of its own; that is where the DevOps skills of Protected Harbor come in.  We create and resolve all DevOps, security, stability, and growth problems that applications have.  Left unresolved applications fail, and the repair plan then becomes more difficult.  Let us help you today.

How to Prevent Crashes and Outages?

How to Prevent Crashes and Outages Banner image

How to Prevent Crashes and Outages?

Today’s workforce relies heavily on computers for day-to-day tasks. If a computer crashes, we tend to get more than just a little agitated.

Fear of being unable to work and get our jobs done for the day races through our minds while anger takes its place in the forefront of trying to fix whatever went wrong, throwing all logic out the window.

When a system abruptly ceases to work, it crashes. The scope of a system failure can vary significantly from one that affects all subsystems to one that is just limited to a particular device or just the kernel itself.

System hang-ups are a related occurrence in which the operating system is nominally loaded. Still, the system stops responding to input from any user/device and ceases producing output. Another way to define such a system is as frozen.

This blog will explain how to prevent crashes and outages in 6 easy steps.


What is a System Crash and an Outage?

A system crash is a term used to describe a situation in which a computer system fails, usually due to an error or a bug in the software. An outage may also be caused by an application program, system software, driver, hardware malfunction, power outage, or another factor.

“A system freeze,” “system hang,” or “the blue screen of death” are the other terms for a system crash.

An outage is a general term for an unexpected interruption to a service or network. Outages can be planned (for example, during maintenance) or unplanned (a fault occurs). Outages can last for minutes, hours, days, or even weeks.


Main Reasons for Crashes and Outages

System outages can be caused by various factors, from hardware failures to software glitches. In many cases, outages are the result of a combination of factors. The following are some of the most common causes of system outages:

  • Hardware failures: A defective component can cause an entire system to fail. Servers, hard drives, and other components can fail, leading to an outage.
  • Software glitches: Software glitches can also cause system outages. A coding error or a bug in the software can disrupt the system’s regular operation.
  • Power outages: A power outage can cause the entire system to fail. The system may be damaged permanently if the power is not restored quickly.
  • Natural disasters: Natural disasters such as hurricanes, tornadoes, and earthquakes can damage or destroy critical components of the system.

System crashes can be caused by various things, from software defects to hardware failures. Sometimes, the crash may even be caused by something as simple as a power outage or due to a more severe issue, such as a virus or malware infection.

  • Overheating: When a computer’s CPU or graphics card gets too hot, it can cause the system to freeze or crash. This is often the result of inadequate cooling or dust and dirt buildup inside the computer.
  • Bad drivers: If a driver is outdated, corrupt, or incompatible with the operating system, it can cause the system to crash. In some cases, this can even lead to data loss or permanent damage to the computer.

How-to-Prevent-Crashes-and-Outages-middle-imagePreventions Against Crashes and Outages

Nobody wants their computer to crash, but it will happen eventually. Here are a few ways to help prevent them and keep your computer running smoothly.


1.    Keep Your Software Up to Date by Installing Updates

One of the best ways to prevent crashes and outages is by updating your software. This means installing updates as soon as they become available. You should also keep your operating system and programs up to date. These updates can fix bugs and security vulnerabilities, so installing them as soon as they are released is essential.


2.    Avoid Clicking on Links or Downloading Files from Unknown Sources

It’s essential to be proactive in preventing crashes and outages. One way to do this is to avoid clicking on links or downloading files from unknown sources, as these can often contain malware that can harm your computer or network. Additionally, you should routinely back up your data to recover it if something goes wrong.


3. Make Sure You Have Good Antivirus and Anti-Malware Programs

One of the most important things you can do to prevent crashes is to ensure that your antivirus and anti-malware programs are up to date. These programs can help protect your computer from malware infections, which can cause crashes.


4.    Close Programs You’re Not Using

One of the best ways to prevent crashes and outages is to close any programs you’re not using. When too many programs are open, your computer’s performance can suffer, leading to crashes and outages.


5.    Delete Unwanted Files

Another way to improve your computer’s performance is to regularly delete files you no longer need. This will free up space on your hard drive, allowing your computer to run more efficiently.


6.    Try a Trusted Disk Clean-Up to Free Up Some Space

This will help your computer run faster and smoother. You can even defragment your hard drive occasionally to keep it organized and running smoothly.

Remember to install updates for your operating system and software as soon as they are available. Keeping your computer clean and organized will help prevent crashes and outages.


Final Words

Don’t forget that you are the one running the computer, not the other way around. Therefore, it is your top priority to maintain the computers for improved performance and to continually check for any disruptions that could result in computer failures.

Try to pay attention to the little warnings your system sends you so you can save not just your computer but also yourself from a mental spiral.

Now that you know what causes crashes and outages, you can stay on top of them by following a few simple rules. Regularly monitoring your system resources, updating your software, keeping your system up to date, and having a good antivirus are the best ways to keep your computer running smoothly and keep both crashes and outages at bay.

Taking care of your data can help you to protect it from crashes and outages. You can get expert help from Protected Harbor to manage and maintain your systems and data. Protected Harbor provides an added layer of security that helps to ensure the uninterrupted flow of business-critical data. Additionally, our expert team monitors and detects any threats or updates to your system in order to ensure a smooth, efficient operation that saves it from crashing.

We help you to avoid the most common causes of data loss and system outages. These include network issues due to malicious activity, viruses, and system overload; natural disasters; power outages; and accidental deletion or corruption of data. You’re less likely to experience a system outage or lose critical data if you have a backup, plus 99.99% uptime is our guarantee.


Sign up now and get a free consultation to learn more about how Protected Harbor can keep your company’s data secure and your business up and running.


Outages and Downtime; Is it a big deal?

Outages and DowntimeOutages and Downtime; Is it a big deal?

Downtime and outages are costly affairs for any company. According to research and industry survey by Gartner, as much as $300000 per hour the industry loses on an average. It is a high priority for a business owner to safeguard your online presence from unexpected outages. Imagine how your clients feel when they visit your website only to find an “Error: website down” or “Server error” message. Or half your office is unable to log in and work.

You may think that some downtime once in a while wouldn’t do much harm to your business. But let me tell you, it’s a big deal.

Downtime and outages are hostile to your business

Whether you’re a large company or a small business, IT outages can cost you exorbitantly. With time, more businesses are becoming dependent on technology and cloud infrastructure. Also, the customer’s expectations are increasing, which means if your system is down and they can’t reach you, they will move elsewhere. Since every customer is valuable, you don’t want to lose them due to an outage. Outages and downtime affect your business in many underlying ways.

Hampers Brand Image

While all the ways outages impact your business, this is the worst and affects you in the long run. It completely demolishes a business structure that took a while to build. For example, suppose a customer regularly experiences outages that make using the services and products. In that case, they will switch to another company and share their negative experiences with others on social platforms. Poor word of mouth may push away potential customers, and your business’s reputation takes a hit.

Loss of productivity and business opportunities

If your servers crash or IT infrastructure is down, productivity and profits follow. Employees and other parties are left stranded without the resources to complete their work. Network outages can bring down the overall productivity, which we call a domino effect. This disrupts the supply chain, which multiplies the impact of downtime. For example, a recent outage of AWS (Amazon Web Services) affected millions of people, their supply chain, and delivery of products and services across all of their platforms and third-party companies sharing the same platform.

For the companies who depend on online sales, server outage and downtime is a nightmare. Any loss of networking means customers won’t have access to your products or services online. It will lead to fewer customers and lesser revenues. It is a best-case scenario if the outage is resolved quickly, but imagine if the downtime persists for hours or days and affects a significant number of online customers. A broken sales funnel discourages customers from doing business with you again. There the effects of outages can be disastrous.

So how do you prevent system outages?

Downtime and outages are directly related to the server and IT infrastructure capabilities. It can be simplified into Anticipation, Monitoring, and Response. To cover these aspects, we created a full-proof strategy that is AOA (Application Outage Avoidance), or in simpler words, we also call it Always on Availability. In AOA, we set up several things to prevent and tackle outages.

  • First of which is to anticipate and be proactive. We prepare in advance for possible scenarios and keep them in check.
  • The second thing is in-depth monitoring of the servers. We don’t just check if a server is up or down- we look at RAM, CPU, disk performance, application performance metrics such as page life expectancy inside of SQL. Then we tie the antivirus directly into our monitoring system. If Windows Defender detects an infected file, it triggers an alert in our monitoring system so we can respond within 5 minutes and quarantine/cleans the infected file.
  • The final big piece of this is geo-blocking and blacklisting. Our edge firewalls block entire countries and block bad IPs by reading and updating public IP blacklists every 4 hours to keep up with the latest known attacks. We use a windows failover cluster which eliminates a single point of failure. For example, the client will remain online if a host goes down.
  • Other features include- Ransomware, Viruses and Phishing attack protection, complete IT support, and a private cloud backup which has led to us achieving a 99.99% uptime for our clients.

These features are implemented into Protected Harbor’s systems and solutions to enable an optimum level of control and advanced safety and security. IT outages can be frustrating, but actively listen to clients to build a structure to support your business and workflow – achieving a perfect mix of IT infrastructure and business operations.

Visit Protected Harbor to end outages and downtime once and for all.

AWS global outage; disrupts services and aftermath

AWS global outage disrupts and aftermath


AWS global outage; disrupts services and aftermath

Facebook, Alexa, Reddit, Netflix, and more apps were affected by the AWS outage.

If you faced problems logging in to for shopping ahead of Christmas, you’re not alone. On Tuesday, December 7, large parts of the internet and apps reported disrupted services based on the AWS platform. Netflix, Alexa, Disney+, Reddit, and IMDB are some of the services reported downtime.

UPDATE: 19:35 EST/16:35 PST, The official Amazon Web Services dashboard published the following affirmation. ” With the network device problems resolved, we are now operating towards the recovery of any impaired services. We will roll out additional updates for impaired services within the connected entry in the Service Health Dashboard.

AWS down

Users began reporting issues around 10:45 AM ET on Tuesday about the outage and took to Twitter and other social media platforms to discuss. More than 24,000 people reported cases with Amazon, which included Prime Video and other services, on The website collects outage reports from multiple sources, including user-submitted errors.

The AWS problems came from the US-EAST-1 AWS region in Virginia, so users elsewhere may not have noticed as many issues, and even if you were affected, you might have seen a slightly slower loading time while the network redirected your requests.

Peter DeSantis, AWS’ vice president of infrastructure, led a 600-person internal call about the then-ongoing outage. Some said it was likely an internal issue, and others pointed to more nefarious possibilities.
“We have mitigated the underlying issues that caused network devices in the US-EAST-1 Region to be impaired,” AWS said on its status page.

What caused the outage?

Engineers at Amazon Web Services (AWS), the enormous cloud computing provider in the US, are still unsure what caused the outage on December 7. AWS does not list any issues on the status page currently. Previous outages have also not been reflected on the status page or even brought down the site entirely, so it is not unusual.
There is, however, a 500 Server error on the specific page for the us-east-1 AWS Management Console Home, instead of information about the Northern Virginia region.

A 500 server internal error means their server is trying to show the requested web page (the technical answer is delivered rather than the web page). But it can’t show the webpage because something within the server failed – for example, the storage failed, so the file is unavailable.

“Possible causes are internal routing problems within Amazon, a defective Amazon-wide update, an Amazon-wide misconfiguration. A defective API (application programming interface) or network device issue might also be a cause of the amazon console down,” said Richard Luna, CEO, Protected Harbor.

Amazon global outage comes just a few months after Meta Platforms, Inc. (FB) went offline due to network problems, affecting some of its most popular apps, including WhatsApp, Instagram, and Facebook Messenger.
The research firm Gartner Inc. estimates that major cloud platforms suffer significant outages once per quarter per year. Many people felt the disruption; however, since AWS controls about 90% of the cloud infrastructure market and many people continue to work and study from home during the pandemic, the outage was widely felt. Gartner vice president Sid Nag told The Wall Street Journal that these guys have become almost too big to fail. Our day-to-day lives rely heavily on cloud computing services.

Credible solutions

On Tuesday, the world received a reminder of just how much we rely on Amazon Web Services. A simple outage for a brief period disrupted the operations and services of millions of people. Amazon is in the monopoly and would never partner with another provider. So the simplest solution is to opt for a service provider who puts customers first.

Amazon, as big it is, is still just one location and provides a single server location to the clients. At its core, it is one batch of servers. Protected Harbor solves this problem by spreading the customers across multiple server locations, preventing a site-wide misconfiguration. We protect our clients by using various services; we expect one service to fail- that gives us time to resolve and repair the situation quickly.

We differentiate from other providers by being proactive and planning for failures like this. We do it all the time- partner with other providers to deliver unmatched services to the customers because their satisfaction comes first.

Key Takeaways:

  • An hours-long AWS outage crippled popular websites and disrupted smart devices, as well as creating delivery delays at Amazon warehouses.
  • Companies like Facebook, Netflix, Reddit, IMDB, Disney+, and more were affected by the outage.
  • Amazon stated that it “identified the root cause” but yet to reveal what precisely the root cause was?
  • AWS controls almost 90% of the cloud services market, and the outages are not uncommon.
  • Now is the time to choose the provider which satisfies you and your business needs.

Go complete risk-free

Protected Harbor is the underdog player in the market that exceeds the customer’s expectations. With its Datacenter and Managed IT services, it has stood the test of customers, and “Beyond expectations” is quoted by all customers. Best in segment cloud services with optimum IT support, safety, and security, it’s a no-brainer why organizations choose to stay with us. This way to the crème de la crème.