Office 365 Backup – Does Office 365 backup your data?

If you think that Microsoft Office 365 backs up your data, it is not more than a misconception. It is a secure platform but does not provide backup. Microsoft has built-in backup features and redundancy, but that is only within their internal data centers for recovery, not for the customers to back up their data.

If you read their service agreement, they mentioned storing your data using third-party services. You can keep the files somewhere else on your system following the cardinal 3-2-1 backup rule. Office 365 does not meet the backup criteria.

Office 365 redundancy VS Backup

Backup of data means duplicating the files and storing them in different locations. If a disaster happens and your data gets lost, a copy of the missing or lost file is available in another place. For example, if you delete a file intentionally or unintentionally and want it back, you should have the option to back up and restore it.

Although Microsoft offers the security of your data, there are several cases when critical data can be compromised. It is crucial to have a backup from a third party in such cases.

Microsoft offers redundancy, which means if a disaster happens to one data center and fails to manage the data, another data center is located in other geographical regions to back up your data. They can execute such redirects without realizing the end-users. But if you or someone in your organization deletes a file or an email intentionally or accidentally, office 365 will simultaneously delete the data from all the regions and data centers.

So, that’s why one should regularly back up their data as Microsoft recommends to its users. It is a shared responsibility to secure and protect the data because it’s your data, and you should take steps to protect it.

Reasons for the Data Loss in Office 365

As businesses increasingly rely on Office 365 to manage their data, it’s essential to understand the risks of data loss and how to prevent it. One of the most significant factors contributing to data loss is the sheer amount of data that companies generate. Without proper backup options, losing important information during a system failure or data corruption is easy.

Ransomware infections are also a major threat. They can encrypt files and demand payment to release them, leaving businesses with few options but to pay the ransom or suffer significant data loss. Incremental and differential backups are crucial for ensuring business continuity, as they allow companies to quickly recover data from a backup without restoring an entire system.

Using backup software and external hard drives for backup storage can provide an extra layer of protection against data loss. Storing backups in a remote location can help protect against physical disasters like fires or floods.

A reliable backup service can provide 24-hour protection and ensure that backups are always up-to-date. It’s also important to have a disaster recovery plan in place to minimize the impact of data loss on business operations and ensure that full backups and disaster recovery (DR) solutions are available when needed.

There are rare chances that Microsoft loses the data, but data loss from the end-user is widespread. Microsoft tries its best to protect the user’s data, but the most common reason is human error. Data loss has become a new normal, whether an email or a company document.

From human error to malicious attacks, there could be a lot of reasons that can result in data loss. Here, we will discuss them in detail and illustrate the benefit of backing up data using a third-party service.

Human Error

Accidental deletion is the primary human error due to which data can get lost. One can accidentally delete important emails, files, documents, or any critical data in office 365. Human error falls into two categories, one is accidental, and the other is intentional.

Sometimes, people delete the file or data by thinking that there is no need for it anymore, but after some time, they are suddenly in need of it. In most cases, the platforms have a retention policy through which you can restore the files from the trash. But for some of them, like contact entries and calendar events, there is no option of recovery from the recycle bin.

In such a situation, Microsoft does not provide you the facility to recover the lost files as they delete them for their data centers. They have no authority to protect you from yourself. If you want to overcome such difficult situations, you must have a backup at your side.

Malware or Software Corruption

Malware and virus attacks affect the organization globally, and office 365 is also susceptible to malicious attacks. The primary cause behind such attacks is opening or downloading the infected files. Ransomware attacks are the reason for data loss, office 365 has protection features against these attacks, but there is no guarantee that it will detect the infections every time.

Moreover, software corruption is another reason for data loss. For example, a user wants to update or install office 365, and then suddenly, a problem arises that can also cause damage.

Internal and External Security Threats

Organizations face many security threats that can either be internal or external. Internal security threats mean that sometimes a terminated employee knowing the company’s assets, threatens the organization or deletes the data. It can bring a lot of harm to an organization, and Microsoft, without knowing the reason, deletes the file from their data centers.

And by external security threats, we mean malicious and ransomware attacks through which companies and organizations suffer colossal damage. It damages the reputation of the company and breaks the customer’s trust.

Do you need an Office 365 backup solution?

As discussed in this article, Microsoft does not provide a backup for deleted data. However, if data loss occurs at their end, they offer redundancy by keeping the data in multiple regions. Third-party backup is necessary to protect the data against accidental or intentional loss and malicious attacks.

You can back up the data by placing it independently from your system and Microsoft servers. Since we are talking about Microsoft products here are some common vulnerabilities of Microsoft’s products.

Office 365 backup is a great way to ensure that your data is safe in the event of a disaster. However, many small to medium-sized companies don’t have the resources or infrastructure to back up their data independently.

That’s when Protected Harbor comes in; we are the experts in the industry, creating flexible solutions for your needs, including data backup and disaster recovery, remote monitoring, cybersecurity, etc. The top brands are serving customers with one-size-fits-all solutions; we don’t. Contact us today to make your data safer.

Microsoft Vulnerabilities and Solutions

Technological advancement in the current digital era has increased vulnerabilities in businesses using Microsoft products. It has affected most managed service providers (MSPs) as they have become primary targets of cyber attackers. Small businesses are also exposed to severe dangers as cybercriminals target them to exploit their systems and paralyze operations.

Microsoft vulnerabilities are the stuff that nightmares are made of for many companies. There are so many vulnerabilities in Microsoft systems that might leave you wondering why you even use Microsoft products. Well, the answer is simple — Microsoft products are fantastic. And, because it is so popular, it’s no wonder that there are so many vulnerabilities. The truth is that despite having so many vulnerabilities, Microsoft has come a long way in fixing them with their monthly updates. Here, we break down all critical Microsoft vulnerabilities and provide solutions to protect against them.

Microsoft Exchange Server vulnerability

What Happened?  

Microsoft exchange server vulnerability is a serious threat that has affected Microsoft recently. In March 2021, the company had to conduct an emergency patching after discovering four types of vulnerabilities known as ProxyLogon in its products. After Hafnium, a Chinese-based threat team invaded thousands of corporations, this incident occurred. The heightened security concerns and attacks forced the court to command the FBI to instantly eliminate Web shells that the intruders utilized to launch their invasions of companies. In September 2021, Proxy Token, another flaw in the Exchange Server, emerged, giving attackers a channel to copy or forward targeted emails to an account that an assailant controls.

How Dangerous Microsoft Exchange Server Vulnerability Is For Small Businesses 

Microsoft exchange server vulnerability is a serious threat to small businesses. It contributes to organization data theft, leading to unauthorized access to company records. It also enables attackers to create malicious codes that give them remote administrative rights to access the company network. These practices can lead to the leaking of confidential customer information, which would later destroy the business image.

Ways Small Businesses Can Fix This Issue

Small businesses have a variety of solutions to embrace to avoid Microsoft exchange server vulnerability. One of them entails configuring their Exchange framework to define change requests and validating any newly created files. Enterprises should also practice continuous patching of software to reduce the risk exposure.

Microsoft Patches Six Zero-Day Security Vulnerabilities

What Happened?  

In December 2021, Microsoft released patches for 67 Common Vulnerabilities and Exposures (CVEs) in its products, 60 of which were essential and seven extremely critical, including six zero-day susceptibilities (https://cisomag.eccouncil.org/microsoft-december-2021-patch-tuesday/). These susceptibilities included CVE-2021-43890, which attackers utilized to distribute malware like BazarLoader, TrickBot, and Emotet. CVE-2021-43240 affected Windows NTFS by setting short names, which elevated privilege vulnerability. CVE-2021-41333 impacted Windows Print Spooler elements, while CVE-2021-43880 invaded Windows Mobile management appliances. CVE-2021-43893 interfered with windows file encryption systems, while CVE-2021-43883 interrupted the Windows installer.

How Dangerous Microsoft Patches Six Zero-Day Security Vulnerabilities Are For Small Businesses 

Microsoft patches six zero-day security vulnerabilities that are severe threats to small businesses. For example, they enable unsuspecting computer users to open infected files and documents. Attackers use this avenue to execute malicious malware codes. They also exploit susceptibilities via malicious programs like Bazaloader, Trickbot, and Emotet. Such elements contribute to the destruction of data backups and security infrastructure besides disclosing company critical information to intruders. Businesses that experience these factors make intensive capital and customers losses that affect their financial bases.

Ways Small Businesses Can Fix This Issue.

Small industries have numerous solutions to Microsoft patches six zero-day security vulnerabilities. One of them includes using Microsoft-provided updates and installing them in their systems. Patching all Microsoft programs and software is also an important initiative for enterprises.

Windows Print Spooler Vulnerability

What Happened? 

Windows Print Spooler vulnerability is a severe threat in Microsoft systems. In 2021 July, Microsoft discovered another type of the above susceptibility known as CVE-2021-36958. This component gave local attackers a means of gaining access to SYSTEM privileges on their machines. This vulnerability misused Print features, Print drivers, and Windows print spooler settings configurations. Cyber attackers in this scenario connected to a remote printer server, and as a result, they could view, delete, change, and form new accounts with exclusive user rights.

How Dangerous Windows Print Spooler Vulnerability Is For Small Businesses  

Windows Print Spooler vulnerability is a risky sensation in small businesses that adversely affect their operations. When attackers access a compromised computer, they assign system and admin-level rights, making it hard for the users to detect the susceptibility quickly. Such characters can steal sensitive information and use it for malicious activities in the long run. The remote code execution in this kind of susceptibility destroys records and applications, generating significant losses to small businesses.

Ways Small Businesses Can Fix This Issue

Enterprises have multiple ways to eliminate the Windows Print Spooler susceptibility. One of them entails applying CVE-2021-34527 security updates to secure their systems and configuring some registry settings to zero, including HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Printers\PointAndPrint, NoWarningNoElevationOnInstall, and UpdatePromptSettings. Another viable solution is disabling the sprinter spooler on susceptible workstations and servers.

Microsoft Exchange Autodiscover Vulnerability

What Happened?

Microsoft Exchange Autodiscover vulnerability is a severe system threat that has affected most businesses in 2021. This aspect led to the leaking of around 100,000 passwords and login names of users of the Windows domain all over the world (https://www.bleepingcomputer.com/news/microsoft/microsoft-exchange-autodiscover-bugs-leak-100k-windows-credentials/). Researchers identified that the primary cause of this problem was the wrong execution of Autodiscover protocol. As a result, the system sent personal details to third parties and untrusted sites.

How Dangerous Microsoft Exchange Autodiscover Vulnerability Is For Small Businesses 

Microsoft Exchange Autodiscover vulnerability exposes an entire organization to severe dangers. Attackers use this mechanism to get genuine credentials to access user accounts and disseminate ransomware. As a result, they infect company records and steal sensitive information such as customer and financial details, which they can later use to execute malicious activities. Such issues can tarnish the enterprise’s reputation, thus negatively affecting its revenue generation methods as clients shifts to other providers.

Ways Small Businesses Can Fix This Issue

Businesses have multiple ways of mitigating Microsoft Exchange Autodiscover susceptibility. One of them includes blocking all the Autodiscover. [tld] domains in their DNS servers or firewall. This initiative ensures that their devices do not connect with such parts. Disabling Basic authentication is another effective mechanism that prevents the dissemination of credentials in explicit texts.

Microsoft Azure Customers’ Data Leak by WIZ Researchers

What Happened?  

A data breach is a serious threat to businesses and a prevalent issue in the current digital society. For instance, the Microsoft Azure customers’ data disclosure occurred in February 2021, where WIZ researchers obtained databases and accounts of thousands of Microsoft Azure customers, including Coca-Cola and ExxonMobil, in the Fortune 500 companies’ category. Information technology specialists discovered that the primary cause of this catastrophe was clients’ misconfiguration of Microsoft Azure. After Wiz examiners from Israel informed Microsoft about the issue, the company resolved it instantly.

How Dangerous Microsoft Azure Customers’ Data Leak Is For Small Businesses 

Data leakage can be a bad experience in a company if the leaked information lands in the hands of malicious individuals. If businesses encounter the scenario mentioned above, cyber attackers illegally access enterprise data, including customer particulars, and can later use it for ill purposes such as money theft.

Ways Small Businesses Can Fix This Issue.

Small businesses experiencing Microsoft Azure customers’ data leak security problems can employ techniques such as requesting their clients to modify their login particulars as a precautionary measure. They can also ensure consistent updates of Azure containers used to patch known vulnerabilities. Such enterprises should also encourage their customers to utilize security software that quickly detects malicious attacks to ensure that they instantly respond to them once they occur.

Microsoft MSHTML

What Happened?  

In September 2021, Microsoft revealed the prevalence of a remote code execution (RCE) susceptibility in MSHTML, also called Trident. The threat allowed hackers to launch arbitrary programs on a victim’s computer through ActiveX control, which they sent through spear-phishing. Using the CVE-2021-40444 vulnerability, the intruder crafts malicious ActiveX using the Microsoft Office document hosting the browser. This individual then convinces users to open the harmful document, and the hazardous program executes on opening it. Cyber attackers, in this case, target Office 365 on diverse versions of the Windows operating systems.

How Dangerous Microsoft MSHTML Vulnerability Is For Small Businesses

Microsoft MSHTML vulnerability enables attackers to execute harmful codes from the logged-in user, which in the long run compromises the network and computer systems. This phenomenon gives ways for the attackers to steal essential records and sensitive data as they have total control of the system. Data theft can adversely affect the business’s reputation and lead to the loss of customers. In severe cases, enterprises become challenging to operate, leading to their closure.

Ways Small Businesses Can Fix This Issue Microsoft MSHTML Vulnerability

Small business should train their employees to avoid opening documents from individuals they do not know to hinder Microsoft MSHTML vulnerability. System users should also shun disabling Microsoft protected view option in the office suite to allow the read-only capability of files and thwart the introduction of malicious contents. Enterprises should also disable ActiveX control through modification of the appropriate registry keys. They should also enable Application Guard, a security container that separates an individuals’ data from unknown records.

Manageengine Adselfservice plus Vulnerabilities

What Happened? 

In its application programming interface, the ManageEngine ADSelfService Plus vulnerability was initially discovered on 8th September 2021. ManageEngine ADSelfService Plus allowed users to reset and update passwords details on the directory. Research by the U.S. cyber security personnel showed that this susceptibility targeted U.S. companies. The threat allowed hackers to execute arbitrary codes on user systems, thus enabling them to take control of the computer system and install malware programs.

How Dangerous ManageEngine ADSelfService Plus Vulnerabilities Is For Small Businesses 

ManageEngine ADSelfService Plus vulnerabilities cause devastating results in small enterprises, including loss of sensitive company and customer records. Another drawback of the threat mentioned above in corporations entails intensive disruption of operations and subversion of company focus. Such issues can severely affect a firm and even lead to its discontinuation.

Ways Small Businesses Can Fix This Issue

Small businesses should practice frequent updating of internet interfaces of the ADSelfService Plus to enhance protection against ManageEngine ADSelfService Plus vulnerabilities. It is also always advisable for enterprises to frequently review their system security recommendations and make the necessary changes.

Wrapping it up

It’s essential to update your Microsoft software to protect yourself and because your customers should have the best experience possible with your products.

The fact that you’re reading this means you care about computer security. That’s great! Because we do too. As Microsoft continues to find new and exciting ways to keep your data secure, we will continue to bring you the latest news and advice on staying protected in a fast-paced digital world.

Protected Harbor is your one-stop solution for all IT needs, including data center real-time monitoring, 99.99% uptime, safety, and security. We are not just your regular MSP; we treat clients as partners and build a solution from scratch according to your business needs and requirements. We want to know how we deliver an unmatched experience; our expert IT team is dedicated to satisfying your needs. That’s not it; learn more here; contact us now.

Google Workspace, Slack, or Microsoft Teams: Which is safest for your business?

With the onset of the pandemic and transformation in workplace behaviors, remote work has reached a climax. Many companies face the same question – what is the best collaboration tool for working at home? Businesses are rushing to use collaborative software to keep their productivity high in these uncertain times.

There are many options, but we decided to delve deeper into; Google Workspace vs. Slack vs. Microsoft Teams’ positive and negative security features.

Microsoft Team Positive Features

• Teams enforces team-expansive and organization-wide two-factor authentication
• Single sign-on through Active Directory and data encryption in transit and at rest.

Microsoft Team Negative Features

• A flaw in Microsoft Teams could allow a hostile actor to view a victim’s chats and steal sensitive data. An actor might set up a malicious tab in an unpatched version of Teams that would provide them access to their private documents and communications when opened by the victim. (Source: the daily swig)
• Users in teams do not have the structure from the beginning. You don’t know which channels you need or which channels you should build most of the time. The maximum number of channels per team has been limited to 100. This feature should not be a problem for smaller units, but it may cause difficulties for larger groups. When the predefined limit is exceeded, specific channels must be terminated.
• Over time, users get increasingly accustomed to and proficient at what they do. You can’t switch channels or reproduce teams right now; thus, creating Team blocks isn’t very flexible. This frequently wastes time because manual replications become the only option.

Slack Positive Features

• Improve communication between departments and improve the ability to contact and notify people quickly. The user interface has a unique look and feels with various color schemes.
• This speeds up the update process, and the two-factor authentication provided by Google Authenticator is reliable and error-free.
• Using Slack on mobile devices is as easy as using the desktop version, and the huddle feature makes it even more convenient.

Slack Negative Features

• 1 Working with larger teams is not a good experience as you might experience glitches and connection unreliability now and then.
• Searching should be enhanced; it is currently unorganized. Grouping allows you to evaluate if the findings are helpful in the future. DMs, for example, and channels are examples.
• Notifications for mobile and desktop don’t always operate in sync. The system is also out of sync when going from desktop to mobile. There’s a lack of consistency in the workflow there.

Google Workspace Positive features

• Focus on collaboration: Google workspace is a dream for companies that need intensive cooperation in many ways.
• It’s based on the cloud and is always connected to Google’s cloud storage and file-sharing platform, Drive.
• Email: Gmail referrals are rarely needed. It is the world’s most popular email client, strengthening its market position with excellent security tools, an easy-to-use interface, and numerous features ideal for business and personal use.

Google Workspace Negative Features

• Document conversion issues: You may have problems converting Google Sheets and documents to Microsoft documents and PDF formats. You need to find a third-party app to help with the conversion. There’s something a little…flat about Google workspace and Docs integration. Yes, it’s a word processor, so there’s not much to do with it, but the compatibility issues hinder the experience.
• Takes hours: It may take some time to import data or documents from other external sources into the system. File management is a pain. The entire process feels clumsy, leading to a great deal of disorganization inside our company.
• Instead of downloading individual software onto your mobile device, you’d wish there was an option to download the complete Gsuite into one app. Because Gsuite is essentially confined within a single browser, users expect all apps to be in one spot.

Technology has gone far over the years, and the effect from the COVID 19 gave birth to the introduction of several electronic offices where members of an organization can meet and discuss issues they could have done when they physically met. This work has compared the pros and cons of each platform and is considering Google Workspace with its specific qualities and consideration of future security.

Solution: Create a high-speed remote desktop hosted virtually on a private server… like we have.. what a coincidence…