How to Prevent Crashes and Outages?

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How to Prevent Crashes and Outages?

Today’s workforce relies heavily on computers for day-to-day tasks. If a computer crashes, we tend to get more than just a little agitated.

Fear of being unable to work and get our jobs done for the day races through our minds while anger takes its place in the forefront of trying to fix whatever went wrong, throwing all logic out the window.

When a system abruptly ceases to work, it crashes. The scope of a system failure can vary significantly from one that affects all subsystems to one that is just limited to a particular device or just the kernel itself.

System hang-ups are a related occurrence in which the operating system is nominally loaded. Still, the system stops responding to input from any user/device and ceases producing output. Another way to define such a system is as frozen.

This blog will explain how to prevent crashes and outages in 6 easy steps.

 

What is a System Crash and an Outage?

A system crash is a term used to describe a situation in which a computer system fails, usually due to an error or a bug in the software. An outage may also be caused by an application program, system software, driver, hardware malfunction, power outage, or another factor.

“A system freeze,” “system hang,” or “the blue screen of death” are the other terms for a system crash.

An outage is a general term for an unexpected interruption to a service or network. Outages can be planned (for example, during maintenance) or unplanned (a fault occurs). Outages can last for minutes, hours, days, or even weeks.

 

Main Reasons for Crashes and Outages

System outages can be caused by various factors, from hardware failures to software glitches. In many cases, outages are the result of a combination of factors. The following are some of the most common causes of system outages:

  • Hardware failures: A defective component can cause an entire system to fail. Servers, hard drives, and other components can fail, leading to an outage.
  • Software glitches: Software glitches can also cause system outages. A coding error or a bug in the software can disrupt the system’s regular operation.
  • Power outages: A power outage can cause the entire system to fail. The system may be damaged permanently if the power is not restored quickly.
  • Natural disasters: Natural disasters such as hurricanes, tornadoes, and earthquakes can damage or destroy critical components of the system.

System crashes can be caused by various things, from software defects to hardware failures. Sometimes, the crash may even be caused by something as simple as a power outage or due to a more severe issue, such as a virus or malware infection.

  • Overheating: When a computer’s CPU or graphics card gets too hot, it can cause the system to freeze or crash. This is often the result of inadequate cooling or dust and dirt buildup inside the computer.
  • Bad drivers: If a driver is outdated, corrupt, or incompatible with the operating system, it can cause the system to crash. In some cases, this can even lead to data loss or permanent damage to the computer.

How-to-Prevent-Crashes-and-Outages-middle-imagePreventions Against Crashes and Outages

Nobody wants their computer to crash, but it will happen eventually. Here are a few ways to help prevent them and keep your computer running smoothly.

 

1.    Keep Your Software Up to Date by Installing Updates

One of the best ways to prevent crashes and outages is by updating your software. This means installing updates as soon as they become available. You should also keep your operating system and programs up to date. These updates can fix bugs and security vulnerabilities, so installing them as soon as they are released is essential.

 

2.    Avoid Clicking on Links or Downloading Files from Unknown Sources

It’s essential to be proactive in preventing crashes and outages. One way to do this is to avoid clicking on links or downloading files from unknown sources, as these can often contain malware that can harm your computer or network. Additionally, you should routinely back up your data to recover it if something goes wrong.

 

3. Make Sure You Have Good Antivirus and Anti-Malware Programs

One of the most important things you can do to prevent crashes is to ensure that your antivirus and anti-malware programs are up to date. These programs can help protect your computer from malware infections, which can cause crashes.

 

4.    Close Programs You’re Not Using

One of the best ways to prevent crashes and outages is to close any programs you’re not using. When too many programs are open, your computer’s performance can suffer, leading to crashes and outages.

 

5.    Delete Unwanted Files

Another way to improve your computer’s performance is to regularly delete files you no longer need. This will free up space on your hard drive, allowing your computer to run more efficiently.

 

6.    Try a Trusted Disk Clean-Up to Free Up Some Space

This will help your computer run faster and smoother. You can even defragment your hard drive occasionally to keep it organized and running smoothly.

Remember to install updates for your operating system and software as soon as they are available. Keeping your computer clean and organized will help prevent crashes and outages.

 

Final Words

Don’t forget that you are the one running the computer, not the other way around. Therefore, it is your top priority to maintain the computers for improved performance and to continually check for any disruptions that could result in computer failures.

Try to pay attention to the little warnings your system sends you so you can save not just your computer but also yourself from a mental spiral.

Now that you know what causes crashes and outages, you can stay on top of them by following a few simple rules. Regularly monitoring your system resources, updating your software, keeping your system up to date, and having a good antivirus are the best ways to keep your computer running smoothly and keep both crashes and outages at bay.

Taking care of your data can help you to protect it from crashes and outages. You can get expert help from Protected Harbor to manage and maintain your systems and data. Protected Harbor provides an added layer of security that helps to ensure the uninterrupted flow of business-critical data. Additionally, our expert team monitors and detects any threats or updates to your system in order to ensure a smooth, efficient operation that saves it from crashing.

We help you to avoid the most common causes of data loss and system outages. These include network issues due to malicious activity, viruses, and system overload; natural disasters; power outages; and accidental deletion or corruption of data. You’re less likely to experience a system outage or lose critical data if you have a backup, plus 99.99% uptime is our guarantee.

 

Sign up now and get a free consultation to learn more about how Protected Harbor can keep your company’s data secure and your business up and running.

 

AWS global outage; disrupts services and aftermath

AWS global outage; disrupts services and aftermath

Facebook, Alexa, Reddit, Netflix, and more apps were affected by the AWS outage.

If you faced problems logging in to Amazon.com for shopping ahead of Christmas, you’re not alone. On Tuesday, December 7, large parts of the internet and apps reported disrupted services based on the AWS platform. Netflix, Alexa, Disney+, Reddit, and IMDB are some of the services reported downtime.

UPDATE: 19:35 EST/16:35 PST, The official Amazon Web Services dashboard published the following affirmation. ” With the network device problems resolved, we are now operating towards the recovery of any impaired services. We will roll out additional updates for impaired services within the connected entry in the Service Health Dashboard.

 

AWS down

Users began reporting issues around 10:45 AM ET on Tuesday about the outage and took to Twitter and other social media platforms to discuss. More than 24,000 people reported cases with Amazon, which included Prime Video and other services, on DownDetector.com. The website collects outage reports from multiple sources, including user-submitted errors.

The AWS problems came from the US-EAST-1 AWS region in Virginia, so users elsewhere may not have noticed as many issues, and even if you were affected, you might have seen a slightly slower loading time while the network redirected your requests.

Peter DeSantis, AWS’ vice president of infrastructure, led a 600-person internal call about the then-ongoing outage. Some said it was likely an internal issue, and others pointed to more nefarious possibilities.
“We have mitigated the underlying issues that caused network devices in the US-EAST-1 Region to be impaired,” AWS said on its status page.

What caused the outage?

Engineers at Amazon Web Services (AWS), the enormous cloud computing provider in the US, are still unsure what caused the outage on December 7. AWS does not list any issues on the status page currently. Previous outages have also not been reflected on the status page or even brought down the site entirely, so it is not unusual.
There is, however, a 500 Server error on the specific page for the us-east-1 AWS Management Console Home, instead of information about the Northern Virginia region.

A 500 server internal error means their server is trying to show the requested web page (the technical answer is delivered rather than the web page). But it can’t show the webpage because something within the server failed – for example, the storage failed, so the file is unavailable.

“Possible causes are internal routing problems within Amazon, a defective Amazon-wide update, an Amazon-wide misconfiguration. A defective API (application programming interface) or network device issue might also be a cause of the amazon console down,” said Richard Luna, CEO, Protected Harbor.

Amazon global outage comes just a few months after Meta Platforms, Inc. (FB) went offline due to network problems, affecting some of its most popular apps, including WhatsApp, Instagram, and Facebook Messenger.
The research firm Gartner Inc. estimates that major cloud platforms suffer significant outages once per quarter per year. Many people felt the disruption; however, since AWS controls about 90% of the cloud infrastructure market and many people continue to work and study from home during the pandemic, the outage was widely felt. Gartner vice president Sid Nag told The Wall Street Journal that these guys have become almost too big to fail. Our day-to-day lives rely heavily on cloud computing services.

Credible solutions

On Tuesday, the world received a reminder of just how much we rely on Amazon Web Services. A simple outage for a brief period disrupted the operations and services of millions of people. Amazon is in the monopoly and would never partner with another provider. So the simplest solution is to opt for a service provider who puts customers first.

Amazon, as big it is, is still just one location and provides a single server location to the clients. At its core, it is one batch of servers. Protected Harbor solves this problem by spreading the customers across multiple server locations, preventing a site-wide misconfiguration. We protect our clients by using various services; we expect one service to fail- that gives us time to resolve and repair the situation quickly.

We differentiate from other providers by being proactive and planning for failures like this. We do it all the time- partner with other providers to deliver unmatched services to the customers because their satisfaction comes first.

Key Takeaways:

  • An hours-long AWS outage crippled popular websites and disrupted smart devices, as well as creating delivery delays at Amazon warehouses.
  • Companies like Facebook, Netflix, Reddit, IMDB, Disney+, and more were affected by the outage.
  • Amazon stated that it “identified the root cause” but yet to reveal what precisely the root cause was?
  • AWS controls almost 90% of the cloud services market, and the outages are not uncommon.
  • Now is the time to choose the provider which satisfies you and your business needs.

Go complete risk-free

Protected Harbor is the underdog player in the market that exceeds the customer’s expectations. With its Datacenter and Managed IT services, it has stood the test of customers, and “Beyond expectations” is quoted by all customers. Best in segment cloud services with optimum IT support, safety, and security, it’s a no-brainer why organizations choose to stay with us. This way to the crème de la crème.

Facebook Down Globally: A Case of the Mondays for Facebook, Instagram, and WhatsApp as they go dark midday Monday

Facebook Down Globally: A Case of the Mondays for Facebook, Instagram, and WhatsApp as they go dark midday Monday

 

facebook downSome of the biggest social media sites on the planet, including Facebook, went down globally starting at noon EDT and are still not up in some regions. That’s right, no Instagram #motivationmondays or “Ugh, is it Friday Yet?” Facebook posts from your first semester freshman year college roommate. As the sky was falling for millennials (myself included) and your favorite newly-political aunt, the teams at Facebook were scrambling to keep their sites (including Instagram and WhatsApp, of which both are Facebook-owned) operating.

Facebook Chief Technology Officer Mike Schoepfer took to Twitter to address the situation:

“*Sincere* apologies to everyone impacted by outages of Facebook-powered services right now. We are experiencing networking issues and teams are working as fast as possible to debug and restore as fast as possible”

Facebook outages of this magnitude are rare, to have Facebook down globally for this amount of time is something that hasn’t happened in years. To put in perspective just how impactful the Facebook outage is, the term “Facebook down” was Googled more than 5,000,000 times today alone.
The cause of the outage is speculated to be tied to a recently aired “60 Minutes” segment where whistleblower and former Product Manager at Facebook, Frances Haugen claimed that Facebook knows the platform is used to spread hate and that they have tried hiding evidence of it, of course, Facebook denies this claim.

“The interview followed weeks of reporting about and criticism of Facebook after Haugen released thousands of pages of internal documents to regulators and the Wall Street Journal. Haugen is set to testify before a Senate subcommittee on Tuesday.” According to CNN

Jake Williams, CTO of cybersecurity firm BreachQuest mentioned to the Associated Press that this was an “operational issue” caused by human error.

Regardless of the reasoning, I’m sure this will be an issue that will be discussed for quite some time in the technology space as the outage was global and not regional. Facebook shares opened at $335.50 and closed at $326.32, a drop of 4.89%.

Nonetheless, as I’m sure many were beside themselves that they couldn’t post a nice “Los Angeles” filtered photo of their lunch on Instagram to show their followers, we can only hope, for Facebook’s sake, they can have it fixed by the time we want to show off our dinner.

It has been confirmed that per a Facebook blog that the outage was due to a botched configuration change. Facebook posted the following:

Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication. This disruption to network traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt.”

Information about the depth of the outage continues to grow, it’s reported that Facebook’s internal chat was also down limiting communications within the company, it even went so far as the employee’s keycards began to fail which made them unable to enter certain buildings.

The Krebs on Security blog explains the problem as follows:

“…sometime this morning Facebook took away the map telling the world’s computers how to find its various online properties. As a result, when one types Facebook.com into a web browser, the browser has no idea where to find Facebook.com, and so returns an error page.”

The Facebook campus was only the beginning, due to the sites interconnectivity it stretched to sites that were utilizing Facebook’s authentication process as well, these effects resonated across the board, from those who rely on Facebook/WhatsApp for primary communication purposes, to small businesses unable to get in touch with their customer base, and even the large number of folks in countries where Facebook is their internet.

We will continue to update as information becomes available.