Category: Tech Support

Why Do My Servers Keep Crashing?

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Why Do My Servers Keep Crashing?

An organization’s worst fear is to have a server failure where essential data may be lost forever leaving your organization unable to function properly.

According to research, server failure rates rise noticeably as they age. The failure rate for a server within its first year is 5%, compared to a four-year-old server’s yearly failure frequency of 11%. Understanding server failure rates is helpful as it enables a more effective risk management as well as long-term planning for server administration and maintenance expenses.

Dealing with a server crash is never enjoyable. Users may encounter significant disruptions if a large company’s server collapses, resulting in significant financial loss. If your host’s server crashes and you are an individual with a single website, you are at the mercy of the host leaving you to pace away until the problem is fixed.

A server crashing is bound to happen at some point time so it’s a good thing to note what exactly a server crash is and why it happens.

What is a Server Crash?

A server crash is a catastrophic failure of a server that can affect the entire operation of a business as well as cause a severe financial loss. Server crashes usually occur when a server goes offline, preventing it from performing its tasks. There can be issues with the server’s numerous built-in services once it crashes. Additionally, the impact will be more significant, and the repercussions will be more severe because the server serves many customers.

  • Video Website: A significant accessibility issue within a video website makes it impossible to watch any online videos. It would be a catastrophe if the server’s data was lost and many writers’ original animations and movies could not be recovered.
  • Financial system: A rock-solid server is necessary for a financial plan that processes millions of transactions every second. Since everyone’s capital exchanges were impacted, the loss is incalculable.
  • Competitive games: There may be tens of millions of participants online for most popular and competitive games. There will undoubtedly be a lot of upset gamers if they were all disconnected from their beloved game.
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Reasons for Server Crash

A server may go down for various reasons, including occasionally, a single fault or multiple problems co-occurring at other times.

The following are the most typical reasons for server crashes:

  • Startup Failure: This is the most common reason for a server crash. When your server starts up, the code must run before it starts doing its job. If some of these steps fail, your server will not start properly.
  • A Software Error: The most common reason for a server crash is an application error, such as an unexpected exception or an operation that cannot be completed because of execution limits on the system.
  • A Hardware Failure (such as a power outage): If the cause of your crash is a power outage, there may be no way to recover without restoring your backup data. If this happens, you should contact your hosting service provider and ask them what steps they recommend to restore service.
  • Errors in Configuration Files or Other System Files: Sometimes errors occur in configuration files or other system files that result in incomplete or incorrect actions being taken by your application when it starts up, which can lead to crashes.
  • Security Vulnerabilities: Security vulnerabilities are typically caused by hackers, allowing them access into your server. If you have a secured server, you should not be worried about this problem as your server is well protected from hackers.
  • Overheating: If the server cannot keep itself cool, it will be unable to function correctly. If a server has an overheating problem, the system will shut down and restart itself. This may be caused by a faulty fan or power supply unit (PSU).
  • Virus Attacks: Viruses can cause server crashes in many ways. One way is that they can infect your server’s operating system or hardware and cause it to crash when it tries to process requests from the internet. Another way is that they make your computer run slowly and eventually crash, which causes fewer requests for content from your server and makes it more likely that its hard drive will run out of space and have to be replaced.
  • Expired Domain: Domain names are like URLs (uniform resource locators) for websites, but they have expiration dates set by the Internet Corporation for Assigned Names and Numbers (ICANN). When the expiration date passes, the domain name becomes available again, so any website using that domain must be changed manually. This can cause issues when your site goes offline due to a server crash because you no longer have access to the proper domain name.
  • Plug-in Error: This happens when a server gets stuck in some loop and cannot exit it because it gets stuck in an infinite loop. For example, if you have two routers connected with a switch between them, but only one router works appropriately while the other one doesn’t, then both will be affected by this issue. If you don’t want this to happen, make sure both routers have enough power or buy a new one.

Server Crashes: Numerous Causes, Numerous Solutions

No two servers are the same and they all tend to crash for a variety of reasons. While some of them we have slight control of, others are out of our hands. There are, nevertheless, precautions we may take to reduce the risk. Although they aren’t impenetrable precautions, they can mitigate end-user disruptions and downtime.

Your server and surrounding network may go down for either a few minutes or several hours, depending on the skill level of your hired IT team managing them. You can also partner with a server expert like Protected Harbor.

Protected Harbor takes care of server maintenance and upgrades to keep your systems running at peak efficiency. We have a team of engineers to look after your servers and data centers to keep them safe from threats like natural disasters, power outages, and physical or cyber security issues. We also monitor your networks to ensure that your systems are always connected to the internet and that your data is secured with maximum efficiency.

Our engineers are certified in troubleshooting a variety of server hardware and software. We also provide 24/7 tech support, ensuring that your critical applications stay up and running.

We offer a 99.99% SLA (Service Level Agreement) plus have a proven track record with clients of various industries from e-commerce and SaaS to healthcare clients. We offer flexible, scalable plans to suit your business needs.

Let our team of experts assess your current server setup and get a free report today.

Should I Hire an IT Guy? Should I Hire an MSP?

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Should I Hire an IT Guy? Should I Hire an MSP?

IT guys and MSPs are popping up everywhere these days. From your local hardware store to the big box retailers, there’s no shortage of places you can find a helpful tech or an experienced service provider (or both!). Even so, that doesn’t mean they’re all equally dependable.

The decision to hire an IT guy or an MSP (Managed Service Provider) depends on your organization’s specific needs and resources. Choosing an IT guy and an MSP should be based on carefully assessing your organization’s needs and resources. It may also be worth considering a combination of both, with an IT guy for on-site support and an MSP for broader IT management and support. With that in mind, here are some pros and cons to hiring IT guys and MSPs regarding your company’s IT needs.

 

Why Hire a Managed IT Service Provider?

Many companies don’t know what they’re doing when it comes to managing their IT needs. They often don’t have a dedicated team working on their technology and flounder in an overwhelmed and unproductive environment.

A managed IT service provider can help you get a handle on your technology and avoid these pitfalls. They may be able to provide solutions that are tailored to your specific needs. With an MSP, you can be sure you’re getting a full-service approach that includes expert advice, total control over all aspects of your technology, and a consistent level of service.

The managed IT service provider can handle more complicated IT tasks like backup and disaster recovery methods, network administration, cybersecurity procedures, data management services, and server management, to mention a few. In other words, think of your internal IT department as your daily IT support provider.

 

Pros and Cons When Hiring an IT Guy or MSP

Like any other business decision, there are pros and cons to hiring an IT guy or an MSP.

Hiring an IT Guy

Pros:

•       An IT guy can assist you with hardware configuration and setup.

•       An IT guy will be available to your business during peak business hours.

·        A good IT person should be able to assist your business and staff members with desktop repair, virus removal, and software issues.

Cons:

• Hiring a single IT specialist with a salary, health insurance, and other perks may be expensive depending on experience and specialty.

• It can be too much work for one individual to be the network manager, infrastructure planner, and IT support person for your IT department.

• The talents of your in-house IT specialist might only be dependent on the work they perform daily; they might not be as quick to adopt new technology.

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Hiring an MSP

Pros:

•       Managed service providers have access to cutting-edge equipment. Your MSP should be able to support you with workstations, networks, servers, software, and hardware, regardless of the industry you’re in.

•       The most crucial aspect of any organization, continuity, should be protected by your managed IT service provider. MSPs should be able to guarantee that your system is up and operating as much as possible by reducing the risk of downtime.

•       You have access to a group of committed IT experts who work on what they do for at least eight to nine hours daily.

•       Some remote IT support services are accessible around-the-clock.

•       Managed services are available with various services and expertise to pick from, whether in NYC or any other major city.

•       You should receive an SLA (Service Level Agreement) from your managed service provider that outlines the results you anticipate from your collaboration.

•       Managed service consultants bill firms with set monthly fees to help them better control their spending.

Cons:

•       Location is a crucial factor to consider when picking an MSP. We advise businesses to employ MSPs in the region or, at the very least, in the same city. When anything goes wrong on-site and companies have to wait for the MSP to send an IT specialist to assist fix it, the waiting game is a major drawback of joining a managed IT services provider.

•       Service level agreements (SLAs) allow MSPs to function based on the signed contracts. Expect to pay extra fees if your contract doesn’t cover something.

 

Why do you Need a Dedicated IT Team?

Establishing a dedicated IT team is crucial for organizations relying on technology for efficient operations. An IT team provides vital support and expertise to ensure smooth, secure, and cost-effective technology infrastructure. Investing in dedicated IT managed services enhances productivity, mitigates downtime and security risks, and fosters organizational growth and success.

To build an effective IT team, consider hiring skilled professionals, such as a Chief Information Officer (CIO) or senior IT executive, especially when engaging with Managed Service Providers (MSPs). Many MSPs typically employ entry-level IT staff, necessitating the inclusion of higher-level executives to manage and lead the team effectively.

As your IT department takes shape, contemplate bringing on experienced IT executives to oversee specific technology aspects. For instance, if your organization heavily relies on technology for a substantial revenue stream, hiring a dedicated professional to manage that revenue stream becomes imperative. Utilizing Managed IT Services for small businesses can further streamline operations, providing tailored solutions and support to meet the unique needs of your organization.

 

Conclusion

Managed IT services are here to stay. But remember that while they are cost-effective and can help your business, they are not a silver bullet. In other words, they’re a great choice to supplement your in-house IT team if you have one.

The best course of action is to understand your business thoroughly. How invested you are in your money’s capabilities, demands, and functions will determine how much you can get out of it. Whether it’s a single IT professional or a team of managed service providers, what counts is that your needs are appropriately handled.

While most MSPs focus on outsourcing technical tasks, Protected Harbor is different. It provides managed security services (MSS) to businesses, offering proactive monitoring of physical and cyber assets. Protected Harbor is the right choice if you are looking for a managed service provider that can grow with your company as it scales.

We are the top-rated manage service providers in Rockland county, NY. We work with businesses at all stages, from startups to enterprises. If you need ongoing assistance with managing your IT infrastructure or if you want to outsource a specific task like software development, we can help. We pride ourselves on being a one-stop shop for all your technology needs.

Contact us today for a more hands-off approach to your IT and security needs. Get a free IT Audit here.

5 Ways to Recover Your Lost Data on Any Device

5 ways to recover your lost data on any device

5 Ways to Recover Your Lost Data on Any Device

There’s nothing quite like realizing you’ve just lost all your essential files to throw you into a frenzied panic. However, losing data does not have to be the reason you start breathing into a paper bag just yet.

“Well then, how can I retrieve my lost data?” You may be wondering, “Will it be lost forever?” Usually? No.

Just keep your fingers crossed that your files aren’t lost in cyberspace.

Data loss can happen for several reasons, such as accidental deletion, failed hard drive, malware attack, or even human error (e.g., accidentally formatting a vital file). Whatever the reason may be, there are some steps that you can take to prevent data loss before it happens.

 

Ways to Restore Lost Data

Luckily, there are many ways to ensure you don’t lose your data when your computer crashes.

 

1.    Don’t Panic

The first thing you need to do is stay calm. Panic will not help you solve this problem, so try to relax and think clearly about what happened. If you know precisely when the data was last accessed and where it went missing, that’s even better!

If you can’t find any clues about what happened, try searching for them online — chances are someone else may have experienced similar problems with their devices or software in the past and already asked Google about it.

 

2.    Back-Up and Restore

Imagine that your computer crashes, and you lose all the files on your hard drive. How many hours will it take to get your data back? It’s not an easy question to answer.

If you have a good backup, the answer is “not long at all.” If you don’t have a good backup, it could take days or weeks to get everything back.

The most important thing you can do for your computer is back up your data. Backing up means making copies of important files and storing them somewhere other than on the computer where they were created. This protects against loss due to hardware failure, software problems, or human error.

You can back up your files by copying them onto an external hard drive or flash drive or by saving them in the cloud (e.g., DropBox). Here’s how to do both:

  • Backup Your Files with an External Hard Drive – This is the most common type of backup because it’s easy to set up and use and works even if your computer breaks down completely. Just plug the external hard drive into your computer’s USB ports, then copy all your important files onto it using Windows Explorer or any other file manager app (like Total Commander). You can also back up any external hard drives using this method!
  • Back-Up with Cloud storage: Cloud storage means storing files on remote servers instead of local ones. It’s a great way to back up important documents because they’ll always be accessible from any device with an internet connection, even if something happens to your computer or mobile device. Services like Dropbox and Box offer free versions with limited storage space.

 

3.    Try Recovery Software

Recovery software is one of the most effective ways to recover lost data from your device.

It is a type of data recovery software that allows users to recover their data from any device, such as smartphones, laptops, or computers. The primary purpose of this software is to find and recover lost files from the storage drives of your computer system. This software can also recover photos and videos from memory cards, internal storage devices, and hard drives.

To recover lost data from your device, you must download this software first. You can do so by visiting their website or by searching for it online. Once you are on their website, you can choose the product that best suits your needs and install it on your computer or device.

Once the installation process is complete, launch the program and follow the steps listed to recover your lost data.

 

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4.    Restore Recycle Bin

When you delete a file or folder from your hard disc, it does not simply vanish. All deleted objects in Windows are saved in the Recycle Bin, which serves as a backup in case you unintentionally remove something important. To recover a deleted item from the Recycle Bin, open it and look for the thing you want. The item will be restored to its original location if you right-click it and select Restore.

This option is available in every version of Windows, including Windows 10 and 8.1. To restore your deleted data from the recycle bin, open it up by right-clicking on your desktop or going to Start > Recycle Bin.

In the window that opens up, click on the recycle bin icon at the top left corner of the window. Now select all files and folders that you want to restore, and then click on Restore from the main menu bar at the top of this window.

 

5.    Restoring Data from Crashed Hardware

If your hard drive fails, immediately shut down your computer and unplug it from power. If it’s possible to remove the hard drive without turning on the computer, do so right away. Once it’s released, don’t touch it — static electricity can damage its contents.

Next, open up your desktop tower or laptop (depending on what kind of computer you have). If there’s more than one hard drive inside your machine, ensure that the other drives aren’t damaged before touching anything else. It may be necessary to turn off the power completely before opening up some devices; check their owners’ manuals for instructions on how to do this safely.

 

Final Words

Data loss can be stressful, but you can get through it by following our tips and preparing for the inevitable. There are a variety of methods for recovering data from a device. Creating a backup is most often the more effective approach to ensure that you can restore your data. Data recovery software packages can also assist you if you have lost data. You can even visit a data recovery specialist with your hard drive.

Even if you have a data recovery plan, unexpected issues can pop up and render your data irretrievable. You’ll need to turn to a data recovery professional for assistance in these cases. Protected Harbor Data Recovery services have the tools and experience to get your data back if it has been corrupted or deleted. They also have the know-how to keep your data safe from future mishaps by recommending ways to improve your data security. If you are in the process of hiring a data recovery service, make sure they have experience with your specific type of data. The last thing you want is to hire a service that is unfamiliar with your data and then struggles to get your data back.

Our Protected Harbor team is expert at recovering data from all devices, including smartphones, desktops, laptop computers, servers, and tablets. They can also securely dispose of your old devices to prevent data leaks.

Contact us today to get a loss-proof data backup and recovery solution.

How do I Recover Lost Data?

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How do I Recover Lost Data?

Despite the apparent stability of modern computers, businesses and consumers continue to lose critical data. Even the most costly, high-quality hardware and trustworthy software can’t ensure that your PC or laptop will never fail. Data loss is the inability to access data at its regular location via a standard program due to software/hardware failures or user errors.

For organizations of all sizes, data loss is a significant issue— losing files means losing time and money trying to restore or recover critical information for your operation. Data loss occurs when data is accidentally destroyed or tampered with. People and software can make data illegible owing to infections, physical damage, or formatting issues. The loss of documents and files can have a long-term financial impact on your company.

 

Common Causes of Data Loss

Computer users have a wide range of options for storing their data. However, the more convenient a choice is, the more likely it is that you could lose your data. Here are some of the most common reasons why data is lost.

1. Human Failure

Human error is a leading cause of data loss, especially when backing up your data. Many people forget to back up their data or don’t know how to do it properly — and then wonder why they lose it all.

2. Hard Drive Failures

There are several reasons why hard drives fail or crash. One of the most common is age – as hard drives get older, they become less reliable and more likely to crash or fail. Another reason could be a power surge during a storm or other natural disaster that damages your computer and files. Any important documents stored on your computer could be permanently damaged beyond repair if this happens.

3. Malware Infection

When malware infects your computer, it can cause damage to your files as well as those belonging to your business organization. The most common type of malware is ransomware (such as Locky), which encrypts all files on your computer, making them inaccessible until you pay a ransom to the hackers who infected them in the first place!

4. Software Corruption

This is the most common cause of data loss. Software corruption can be due to a virus, a power surge, or even an incorrect installation. Sometimes, it’s simply because you’ve been using your computer for too long, and it’s time for an upgrade.

5. Theft

Whether it’s theft by a person or the server, it can quickly be taken away from you if your data is not protected. You might think this is unlikely to happen to you, but the truth is that if someone wanted your files bad enough, they would find a way to get them. This cause is on the rise. In 2020, there were 1001 data breaches in the United States. Meanwhile, over 155.8 million people were affected by data exposures in the same year, defined as the unintentional disclosure of sensitive information owing to inadequate information security.

6. Computer Viruses

Computer viruses are explicitly designed to destroy valuable information and render computers useless. If a virus gets into your system undetected and isn’t removed quickly enough (or at all), it can wreak havoc on your hard drive and destroy your files without warning!

7. Natural Disasters

Natural disasters can also cause data loss if your computer isn’t protected against them by a reliable backup service. A fire or flood could destroy your computer equipment and damage any hard drives stored inside it, causing you to lose your precious data forever if you haven’t backed up recently.

 

How-do-i-recover-lost-data-26-oct-middle-imageRecovering Lost Data

If you’ve ever lost your data for any reason, you know how frustrating it can be, and it’s even more frustrating when it’s something you’ve been working on for days, weeks, or even months. Thankfully, deleting a file isn’t necessarily the end of the world. Here are some ways through which you can recover your lost data.

●  Recover Deleted Files from the Recycle Bin

If you’ve accidentally erased something, you should first check the Windows Recycle Bin. Windows do not attempt to delete a file when you select it and press the Delete key (or right-click and choose the Delete option from the menu).

It instead sends it to the Recycle Bin, which has its desktop icon. Double-clicking on the desktop icon to view the contents, then right-clicking on the file and selecting Restore from the menu makes restoring a file from the Recycle Bin a breeze.

●  Retrieve Deleted Files with any Third Party Software

If you deleted files and later realized that you needed them, then use third-party software to retrieve deleted files. Much free software is available online to help you with this task. But they will not be able to recover all types of files. Some only work for images, music, videos, and other multimedia files, while others can recover documents, emails, and much more.

●  Recovering Data from a failing SSD or Hard Drive

After debunking the fallacy that deleted and corrupted files are lost forever, we now focus on the problem every PC user fears: hard disc failure. This might appear in various ways, but in general, Windows will refuse to start, even in Safe Mode, and turning on your computer may result in unwanted clicking noises. As a result, you risk losing not just a handful of your most important data but the entire contents of the drive.

Hard discs are frequently suggested to be repaired by placing them in the freezer. While this has been known to work in the past, bringing the drive back to life long enough to extract the most crucial files, it only works for particular faults.

●  Using Backups to Restore

Backups are an excellent safeguard for your important files and will come in handy if you experience data loss. You may be able to restore your lost files by utilizing backup media if you follow best practices and make frequent backups of your data. This means that backups are created between when the files are first loaded onto your computer and when they are deleted.

 

Final Words

The truth is that it is possible to restore deleted data. However, the success of recovering deleted files will depend on many factors. The first factor is how recently the files were deleted. Another factor affecting restoring your data is whether the file system was formatted before or after deletion. And yet another factor to keep in mind is whether the hard drive has been overwritten with new data.

If you need help with data backup, recovery, and management, or you need assistance putting procedures in place to protect your data and maintain business continuity. Call in the experts. Call Protected Harbor. Our enterprise-grade isolated backup and data recovery services are unparalleled in the industry. We understand the importance of data and have helped numerous companies retrieve their data. Not only recovering data but making it secure is also our main focus so that you never have to think about your data.

Protected Harbor can assist you by providing skilled specialists who can design and implement your desired solutions. We test your infrastructure for the leak points with pen-testing and vulnerability testing, ensuring regular backups and restore services. Want to know how we do it? Book a free IT Audit today.

Is All Monitoring the Same: A Closer Look

Is All Monitoring the Same: A Closer Look

In today’s digital world, monitoring IT performance and availability are more important than ever. Organizations must ensure that their business-critical applications and systems are always up and running to continue to serve customers, meet operational objectives, or meet compliance standards.

Welcome to another blog in the series Uptime with Richard Luna. Today we are discussing monitoring, its types, and choosing a vendor with the right monitoring service for your organization.

 

What is Monitoring?

Monitoring the performance of your technology infrastructure enables you to manage risk and identify issues before they significantly impact users or operations. However, monitoring can mean different things in different contexts.

Monitoring generally refers to keeping track of some measurable aspect of a system. It may be the output of some sensor (which is how we usually think about monitoring), or it could mean a log file with information about events that have occurred in the system being monitored.

Monitoring can also refer to analyzing data from past interactions with the system under observation to anticipate future needs and plan accordingly.

As a result, when seeking out monitoring solutions for your organization, it is essential to understand what each solution offers beyond just checking if something is “on” or “off” at any given time.

The details in the video will help you evaluate potential vendors so you know what you’re getting when signing an agreement for a new monitoring solution for your organization.

 

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Proactive Monitoring

Proactive monitoring monitors your systems to identify potential outages and bottlenecks before significantly impacting users or operations. These solutions can be used to detect and report current issues and predict what might happen in the future by analyzing historical data.

This monitoring solution monitors a broader set of business systems beyond critical ones. They will typically have thresholds and rules in place to keep track of a much more comprehensive set of metrics and detect events earlier than real-time monitoring would, even if those types of events do not affect a critical system.

Proactive monitoring solutions are suitable for keeping track of scenarios that are mission-critical or for anticipating future issues by analyzing trends from past data.

 

Summing up

Monitoring can be used for many different things. You might be monitoring for uptime or SLA compliance, monitoring for availability or performance, monitoring for security or risk reduction, or monitoring for compliance or regulatory auditing. Regardless of your use case, monitoring is essential to your infrastructure.

If you are a small to medium-sized business, you may not fully have the internal staff to monitor your network and systems. With a 24×7 proactive monitoring service from Protected Harbor, you don’t need to worry. We will create a customized plan that suits your company’s needs, keeping your financial situation and risk profile in mind.

Our team of experts will review your current IT setup to determine if it meets your company’s goals. If it doesn’t, we will provide a detailed list of recommendations to help you get the most out of your IT investment.

Click here to schedule your technology audit today!

Speed Up Your Network in 8 Steps

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Speed Up Your Network in 8 Steps

A faster network is all everyone wants nowadays. So, when our network is lagging or slower than usual, we tend to wonder, why on earth is my network so slow? Having a strong network is vital to creating an online presence, whether running a business or just having a personal blog to share your thoughts and opinions with the world.

The speed of your network can significantly impact your productivity and overall experience. A slow connection can make downloading files, streaming videos, or uploading large files a frustrating experience. There are several steps you can take to speed up your network. These tips will help you get the most out of your connection and improve the overall performance of your network.

 

Reasons for Slow Network

Here are some reasons for slow network speeds:

1. Old Equipment

Your network is possibly old and outdated and may not be updated with the latest technologies. This is especially true if you have an old router or modem that cannot handle the new standards.

2. Insufficient Bandwidth

If you don’t have enough bandwidth on your connection, it will take longer for your computer to send and receive files. Your device may freeze up as it struggles to get through all the data simultaneously.

3. Provider Throttling Your Connection

Several ISPs have started to throttle their customers’ connections after reaching certain limits, making it difficult for people to stream videos or browse at higher speeds. If this is happening on your account, contact your provider and request that they remove any restrictions on your connection speed.

4. Your PC has a Virus

Viruses occasionally infiltrate computers, slowing Internet speed and stealing resources without your knowledge.

5. Too Much Traffic

Suppose too many users are using your broadband connection at once. In that case, it could be causing congestion and affecting other people trying to access their services (such as streaming videos).

6. Incorrect Network Configuration

You can also find yourself with a slower network if you’ve changed settings on your router, firewall, or other devices connected to the router that affect the speed at which data travels between devices on your network.

For example, if you’ve changed how your router handles port forwarding, you may find that certain websites won’t load appropriately after making these changes.

7. Weak Wi-Fi Signals

Your Wi-Fi signal strength is the amount of power sent to your router, measured in decibels (dB). The higher the dB number, the stronger the signal. If you have an old or weak Wi-Fi router, you may not be able to get adequate signal strength on your home network.

You can try increasing the distance between your router and other devices on your home network by installing a new wireless repeater or range extender.

 

What is Network Optimization?

In order to monitor, manage, and enhance network performance, various technologies, tactics, and best practices are referred to together as “Network Optimization.”

It’s not enough for crucial networks to function properly in today’s highly competitive, dynamic corporate world. The world depends more and more on dependable, quick, safe, accessible, 24/7 data transfer as the digital era advances. Unfortunately, obsolete or inadequately sized hardware and subpar software can reduce available bandwidth and increase the delay. Performance issues and system vulnerability might result from outdated or underused network security solutions. Response times might be slowed down, and vital network services can be overloaded by sudden surges or traffic spikes. The list goes on, potentially leading to hundreds of growing problems that could harm the end-user experience.

Network optimization’s main objective is to provide the finest network performance and design at the lowest cost. An optimized network must encourage greater productivity and usefulness and enable effective and efficient data sharing. And to achieve this, network latency, traffic volume, capacity, and traffic direction must all be managed.

 

Speed-Up-Your-Network-in-8-Steps middleHow to Speed Up My Network?

The following tips can help you speed up your network.

Check Your Router

The first thing you should do is check the integrity of your router. If it’s malfunctioning, then it is time for an upgrade. You can check if it has been updated by going to its settings page and studying for an update.

Check Your Web Browser

If you’re having trouble with the speed of your network, there are likely too many open tabs or windows in your browser. Close all unnecessary tabs and windows to reduce the load on the main page and see if that helps.

Use Antivirus Software

Turning on antivirus software is a good idea because it will stop any potentially harmful files from being downloaded onto your computer. The best antivirus programs protect you against malware and spyware (malicious software).

If you’ve already installed an antivirus program, be sure to update it regularly so that it stays protected against new threats.

Clear Your Cache

The cache is a temporary space on your computer where websites store information about what they think might be helpful for you later on — like images or videos that might not be necessary at this point (but may become so later). Clearing out this cache can make pages load faster as well.

Change Your Router’s Channel

This step is essential because different channels have different speeds and can cause congestion on the network. If you have multiple devices connected to the same network, changing the channel will speed up things for all devices on that network.

Change Your Modem’s Settings

Your modem is responsible for choosing which channel to use when sending data out from your network, so if you want to improve performance, try setting it on a different channel than what you’re currently using (for example, if you’re using channel 6, try operating channel 3).

Turn Off Unused Hardware

Another way to speed up your network is by turning off any unused hardware on your computer system. This includes printers, modems, and other devices that may not be in use at the time but are still plugged into the wall or modem port.

It might be tempting to leave these devices plugged in so they will stay connected until needed again. Still, this practice can slow down your computer because it takes more power from the wall outlet or modem port than required and may even cause damage if left plugged in for too long without being in use.

Get a Better Plan

You may only be paying for slow Internet if you’ve checked your speed and compared it to the figure your Internet provider should receive, and the numbers line up. In this situation, you might want to think about choosing an upgrade.

Final Words

There are several reasons why your network may be either running slow or not working properly, and it could be that the problem is on your side of the router. Fortunately, that doesn’t mean you don’t have any options to fix it.

With an effective network management solution from Protected Harbor, you can expect a significant increase in productivity and efficiency. You can reduce latency, drop-outs, and other communication issues. You can even improve reliability with a robust and reliable security solution leaving you to feel secure with a best-in-class network security solution. It will also reduce the stress and frustration of network troubleshooting by network engineers and IT managers.

By offering the knowledge necessary to identify complicated issues and provide proactive remedies, Protected Harbor assists businesses in maintaining the functionality of their intranet and Internet applications.

With this advanced technology, your business can have the confidence to expand, explore new markets, and grow its profits without worrying about network speed or outages. You can also view our small business network security checklist here.

Get a free consultation today with one of our network engineers and stop worrying about network issues.

How to Prevent Crashes and Outages?

How to Prevent Crashes and Outages Banner image

How to Prevent Crashes and Outages?

Today’s workforce relies heavily on computers for day-to-day tasks. If a computer crashes, we tend to get more than just a little agitated.

Fear of being unable to work and get our jobs done for the day races through our minds while anger takes its place in the forefront of trying to fix whatever went wrong, throwing all logic out the window.

When a system abruptly ceases to work, it crashes. The scope of a system failure can vary significantly from one that affects all subsystems to one that is just limited to a particular device or just the kernel itself.

System hang-ups are a related occurrence in which the operating system is nominally loaded. Still, the system stops responding to input from any user/device and ceases producing output. Another way to define such a system is as frozen.

This blog will explain how to prevent crashes and outages in 6 easy steps.

 

What is a System Crash and an Outage?

A system crash is a term used to describe a situation in which a computer system fails, usually due to an error or a bug in the software. An outage may also be caused by an application program, system software, driver, hardware malfunction, power outage, or another factor.

“A system freeze,” “system hang,” or “the blue screen of death” are the other terms for a system crash.

An outage is a general term for an unexpected interruption to a service or network. Outages can be planned (for example, during maintenance) or unplanned (a fault occurs). Outages can last for minutes, hours, days, or even weeks.

 

Main Reasons for Crashes and Outages

System outages can be caused by various factors, from hardware failures to software glitches. In many cases, outages are the result of a combination of factors. The following are some of the most common causes of system outages:

  • Hardware failures: A defective component can cause an entire system to fail. Servers, hard drives, and other components can fail, leading to an outage.
  • Software glitches: Software glitches can also cause system outages. A coding error or a bug in the software can disrupt the system’s regular operation.
  • Power outages: A power outage can cause the entire system to fail. The system may be damaged permanently if the power is not restored quickly.
  • Natural disasters: Natural disasters such as hurricanes, tornadoes, and earthquakes can damage or destroy critical components of the system.

System crashes can be caused by various things, from software defects to hardware failures. Sometimes, the crash may even be caused by something as simple as a power outage or due to a more severe issue, such as a virus or malware infection.

  • Overheating: When a computer’s CPU or graphics card gets too hot, it can cause the system to freeze or crash. This is often the result of inadequate cooling or dust and dirt buildup inside the computer.
  • Bad drivers: If a driver is outdated, corrupt, or incompatible with the operating system, it can cause the system to crash. In some cases, this can even lead to data loss or permanent damage to the computer.

How-to-Prevent-Crashes-and-Outages-middle-imagePreventions Against Crashes and Outages

Nobody wants their computer to crash, but it will happen eventually. Here are a few ways to help prevent them and keep your computer running smoothly.

 

1.    Keep Your Software Up to Date by Installing Updates

One of the best ways to prevent crashes and outages is by updating your software. This means installing updates as soon as they become available. You should also keep your operating system and programs up to date. These updates can fix bugs and security vulnerabilities, so installing them as soon as they are released is essential.

 

2.    Avoid Clicking on Links or Downloading Files from Unknown Sources

It’s essential to be proactive in preventing crashes and outages. One way to do this is to avoid clicking on links or downloading files from unknown sources, as these can often contain malware that can harm your computer or network. Additionally, you should routinely back up your data to recover it if something goes wrong.

 

3. Make Sure You Have Good Antivirus and Anti-Malware Programs

One of the most important things you can do to prevent crashes is to ensure that your antivirus and anti-malware programs are up to date. These programs can help protect your computer from malware infections, which can cause crashes.

 

4.    Close Programs You’re Not Using

One of the best ways to prevent crashes and outages is to close any programs you’re not using. When too many programs are open, your computer’s performance can suffer, leading to crashes and outages.

 

5.    Delete Unwanted Files

Another way to improve your computer’s performance is to regularly delete files you no longer need. This will free up space on your hard drive, allowing your computer to run more efficiently.

 

6.    Try a Trusted Disk Clean-Up to Free Up Some Space

This will help your computer run faster and smoother. You can even defragment your hard drive occasionally to keep it organized and running smoothly.

Remember to install updates for your operating system and software as soon as they are available. Keeping your computer clean and organized will help prevent crashes and outages.

 

Final Words

Don’t forget that you are the one running the computer, not the other way around. Therefore, it is your top priority to maintain the computers for improved performance and to continually check for any disruptions that could result in computer failures.

Try to pay attention to the little warnings your system sends you so you can save not just your computer but also yourself from a mental spiral.

Now that you know what causes crashes and outages, you can stay on top of them by following a few simple rules. Regularly monitoring your system resources, updating your software, keeping your system up to date, and having a good antivirus are the best ways to keep your computer running smoothly and keep both crashes and outages at bay.

Taking care of your data can help you to protect it from crashes and outages. You can get expert help from Protected Harbor to manage and maintain your systems and data. Protected Harbor provides an added layer of security that helps to ensure the uninterrupted flow of business-critical data. Additionally, our expert team monitors and detects any threats or updates to your system in order to ensure a smooth, efficient operation that saves it from crashing.

We help you to avoid the most common causes of data loss and system outages. These include network issues due to malicious activity, viruses, and system overload; natural disasters; power outages; and accidental deletion or corruption of data. You’re less likely to experience a system outage or lose critical data if you have a backup, plus 99.99% uptime is our guarantee.

 

Sign up now and get a free consultation to learn more about how Protected Harbor can keep your company’s data secure and your business up and running.

 

12 Common Reasons Why Your Data Gets Lost

12 reasons why your data gets lost

12 Common Reasons Why Your Data Gets Lost

Have you accidentally deleted an important work file or maybe even lost your precious vacation pictures from this past year with your family? These unfortunate events can be devastating, and we have all experienced the feeling of dread that comes along with losing a file. The loss of data is not usually the result of external attacks. All it takes is one negligent employee’s activity or a simple technical failure to wipe out all your essential data.

To choose a recovery method, you must understand how and why data is lost.

Common Reasons for Data Loss

Here are some common reasons for data loss.

  1. Hardware Failure
    Hardware failures can lead to data loss in many ways. A hard drive crash is the most common type of hardware failure, but other types can also result in data loss. For example, a power surge or lightning strike could damage your computer’s motherboard or circuit board. If your computer doesn’t have a surge protector, it could be damaged by a power outage or brownout (a voltage drop). It’s also possible that a virus or other malware could damage your computer’s operating system or corrupt files on any attached storage devices, such as USB drives.
  2. Software Corruption
    The operating system’s or applications’ corruption can cause file system damage and lost data. This is often a result of bugs or viruses that corrupt your data files. These bugs are typically found in software programs or drivers used to run your computer’s hardware.
  3. User Error
    User error is another prevalent type of data loss, especially among home users who don’t understand computers very well. Education and training are the best ways to prevent this data loss. If you have a friend who doesn’t know much about computers but wants to learn, get involved in backing up their important files so they understand why it is essential for them to do so.
  4. Malicious Action
    If you have sensitive company or personal information stored on your computer, you must ensure that no one else has access to your machine. Unfortunately, this isn’t always possible. If you’re not careful, someone could hack into your device and delete files without you knowing about it until it’s too late. This is especially true if you use public Wi-Fi hotspots and don’t protect yourself with a VPN (Virtual Private Network). A hacker could quickly gain access to your computer and steal any sensitive information.
  5. Overwriting Data
    For the computer to store information, it needs a way to write on the hard drive and keep track of where everything is located so it knows where to find it later. When you delete files, they aren’t erased from the disk until you overwrite them with new data. If you don’t overwrite them with new data, they remain on the disk until they’re overwritten by something else — which could be years later! If someone gets their hands on your computer when there’s still old data on the disk waiting to be overwritten, they could recover that old information in some instances.
  6. Accidental Deletion
    Accidentally deletion occurs when people try to remove files from their computers but delete them by mistake. This often happens when trying to remove malware or other unwanted programs that have infected their computer systems. Even if they think they’ve deleted all traces of the infection, they might be mistaken; certain types of malware are designed to hide until they cause further damage to your system.
    12-Reasons-Why-Your-Data-Gets-Lost-21-Sept middle
  7. Hacker Attacks and Data Theft
    Data thieves use sophisticated techniques to get their hands on information they can sell or use themselves. This includes using malware to infiltrate your system, stealing passwords and other login credentials, or gaining access by posing as an employee or contractor. These attacks can cause significant damage, so you must take steps to secure your data and protect against them as much as possible.
  8. Viruses and Malware
    Viruses and other malicious software (malware) can completely corrupt or delete your files. Viruses can also infect your computer’s operating system, leading to other problems. Contact a professional immediately if you suspect your device has been infected with a virus or other malicious software.
    Protected Harbor
    can protect your business from infection from ransomware, viruses, useless subscriptions, phishing attacks, and end-user problems, making your IT as strong as Protected Harbor does your business.
  9. Accidents Involving Fires and Explosions
    Explosions are uncommon, but fire will almost certainly utterly destroy your computer and any data stored on it. The backups kept in the same residence are likewise at risk from fire. For example, having weekly backups on an external hard drive held in the same building won’t assist much if the building burns down. The computer and the backup disc will be destroyed in this instance, and all data will be lost. Making regular backups and keeping them in other (different) locations is the safest strategy against fire.
  10.   Power Failures
    A sudden power outage could cause your computer to lose data if it was writing an update when the power went out. This can be especially problematic if you’re storing all your data on one drive because there will be no duplicate copies stored elsewhere. Other causes include faulty batteries or power surges that cause damage to hardware components.
  11.   Memory Corruption
    A bug in your code causes an unexpected result that might corrupt memory, leading to problems with reading or writing data stored in memory.
  12.   Liquid Damage
    Water or any other liquid getting into your computer or digital device can cause permanent damage and make it impossible for you to re-access your files. For example, most hard drives will not be able to read the information on a damaged platter, even if the rest of the campaign is still working fine. If you spill water on your laptop while it’s running, there’s a good chance you’ll lose all of your data because moisture can cause corrosion inside your laptop’s internal components.

Final Words

As it turns out, data loss can happen in several ways, but there are steps you can take to minimize the chance of this happening to you. It’s always important to make regular backups of your information—never keep all your eggs in one basket. Also, remember to secure sensitive information correctly especially if you’re dealing with sensitive data.

Protected Harbor enables you to store data in multiple locations and ensure that your data is safe in case any location is affected by a critical disaster. It also keeps your data protected by monitoring and securing it from viruses and other malicious software. This solution also enables you to set up a disaster recovery plan so that your business does not incur any loss of data.

Above, we have listed the most common reasons as to how and why you can lose your data; you need to be proactive and take the proper measures to secure your data. Consider partnering with a data expert like Protected Harbor. We understand that data is important; that’s why we help you keep it safe.

Get free data penetration testing, including hardware check, and Protected Harbor today.

Human IT Errors

human it errors what the heck do they mean

Human IT Errors: What the Heck Do They Mean?

Human error is an inevitable part of any complex system, especially one as vast as IT. IT relies on humans to perform even the most minor tasks which unfortunately can lead to both minor and major mistakes under stress or pressure. Even just the slightest mistake can affect an entire organization and its users.

This post will explore what human error is, provide examples of human errors within IT systems, and the best practices to prevent them.

 

What is Human Error in IT?

A human error typically refers to an issue that was brought on by a human end-user rather than by computer technology or software. The abbreviation PEBKAC (Problem Exists Between Keyboard And Chair) is occasionally used to designate a problem brought on by human mistakes.

Because humans are creatures of habit and occasionally choose to get around security protocols rather than adapt, human errors remain a problem.

Another cause is that people frequently feel both rushed and overworked, which can result in sloppiness, particularly while scrolling through emails. Most individuals by now have probably received some form of training when it comes to recognizing phishing emails. Still, sometimes the simplest of steps are frequently skipped because verifying links and manually typing known, trustworthy domains into browser windows takes time.

Fact check: According to IDG’s 2021 Security Priorities Study, employees falling prey to phishing or other non-malicious security policy violations were to blame for 44% of security incidents in 2021, up from 36% the year before. This was the case even though approximately 50% of respondents gave priority to personnel security awareness and training.

In terms of cybersecurity, the average human error costs roughly $133 per record. And it can take businesses 242 days to find and fix a problem caused by such unintentional actions.

 

5 of the Most Common Types of Human Error in the Workplace

Neglecting Safety

Employees tend to disregard even the most basic safety precautions overtime because they’ve grown either so accustomed to their jobs or they’ve garnered a lack appreciation. Workplace accidents that could have otherwise been entirely avoidable often originate from neglecting implemented safety protocols.

“Messing Around”

Workplace camaraderie can help to increase morale, but when it turns into horseplay, it can be hazardous. Physical and verbal horseplay can be dangerous, resulting in accidental equipment and product damage, co-worker conflicts, and even personal injuries. Aside from physical damage, standard protocols could potentially become slighted if an employee becomes distracted by another co-worker. This could lead to an employee accidentally skipping over a very important safety measure.

Fatigue

Employees are far more likely to have a workplace mishap when they are too exhausted to safely perform their fundamental job duties. Tired employees can disregard the basic safety precautions, nod off at work, or even click onto a link they otherwise meant to disregard. If this happens frequently, it could warrant a human error investigation.

Fast working

An individual who works quickly to finish a task or meet a deadline may intentionally omit essential details. A hasty worker may fail to stop and look over a potentially hazardous email or IT protocol.

Poor Training

Sometimes an employer can be liable for a workplace incident since human error is not just limited to employees. Workplace mishaps can be guaranteed when a manager rushes through employee training or omits crucial training matter.

 

Human IT Errors smallHow to Prevent Human Error in IT?

The most excellent approach for companies that want to protect their sensitive data is to take the proper steps in preventing employee error. It is not acceptable to maintain your cybersecurity policy in its current form only because there was no immediate harm to your company.

Utilizing a sophisticated, comprehensive approach for minimizing insider threats and boosting your cybersecurity is the only method to limiting human error. You can successfully safeguard your business against employee security mishaps by using the following practices and solutions:

 

Update the Corporate Security Policy:

Your security policy should detail how sensitive information should be handled including; who has access to it plus what security and monitoring tools should be used. Review your security policies and ensure the document adheres to all current best practices.

Educate Your Staff:

Inform your staff of the potential dangers and explain the potentially costly and dangerous results of any blunders. It would help if you informed your team of the security concerns that these mistakes entail. Ensure that everyone is aware of and willing to abide by the business security policy.

Apply the Least Privilege Principle:

By denying all access, you may secure data access quickly and effectively. Privileged access should only be granted when absolutely necessary. You can avoid accidental data breaches and data deletions caused by employees who aren’t allowed to deal with sensitive data in the first place if users can only access the data they need for their jobs.

Keep an Eye on Your Staff: To identify suspicious activity and protect your system from hacker attacks and data leaks, you need to use a user activity monitoring software. Staff monitoring software like Protected Harbor is the most dependable solution to guarantee precise identification and avoidance of security mistakes.

 

Final Words:

Don’t Blame the Humans!

This article shows that human error is only natural. It’s impossible to eradicate completely, but there are ways to minimize it. To do this, employ the right people for your open positions, create a culture where mistakes are encouraged but must be learned from, and create a streamlined environment. With these factors in place, you can significantly reduce the number of errors made within your IT department and across your organization.

The strategy we employ at Protected Harbor challenges you to reconsider the way you see human risk. Untrained end-users may be your organization’s weakest security link. Still, with the correct tools and training, you can make them your first line of defence against any attack or breach, protecting your company in the long run.

Effective security awareness training can lower human error. Find out how Protected Harbor helps businesses promote secure behavior with engaging, intelligently automated cyber security awareness training. Contact us today!

Guide to Managed Service Providers

Guide to managed service providers

 

Guide to Managed Service Providers

 

Guide to Managed Service ProvidersWhat is a Managed Service Provider?

A Managed Service Provider maintains and manages your IT systems, including virus protection and control, day-to-day hardware and software administration, disaster recovery, operational efficiency, and end-user support.

MSP can provide the necessary technology to take your company to the next level. They assist your organization in transitioning to the digital age with optimum stability and control, allowing you to scale your business without incurring increased IT costs.

Managed Service Providers (MSPs) are responsible for providing their clients a wide range of IT services and support. The specific responsibilities of an MSP can vary depending on the needs of the client, but here are some of the primary responsibilities that an MSP may undertake:

  • Handling the management of IT infrastructure
  • Adding cybersecurity measures to IT
  • Providing technical support to staff
  • Managing user account access
  • Offering risk and compliance management
  • Handling contract management
  • Providing payroll services

How do MSPs work?

Managed service providers (MSPs) function as crucial partners in achieving organizational goals, offering tailored managed IT services for small businesses. As a leading managed IT services company, an MSP assesses a company’s current technical landscape, identifies areas for improvement, and seizes opportunities for enhancement.

Under a Service Level Agreement, an MSP delivers comprehensive IT-managed services, including help desk support, monitoring, security training, ongoing maintenance, and reporting. This agreement sets clear parameters for performance targets, response times, security assurances, and cost-effectiveness, ensuring a balanced approach to meeting the organization’s needs within its budget. With managed IT solutions from a trusted managed IT service provider, businesses can streamline operations, enhance security, and optimize their IT infrastructure for sustainable growth.

What does a managed service provider do?

Managed Service Providers (MSPs) work by providing a range of IT services to businesses, typically on a subscription or contractual basis. MSPs take care of the day-to-day IT needs of their clients, allowing them to focus on their core business operations.

A managed service provider augments your IT department to maintain, service, and support everything internet-related for your business, from configuring new devices to maintaining connectivity and supporting your infrastructure. On a high level, MSPs:

  • Offer 24/7 remote system monitoring
  • Provide End User Computing Support (desktop PCs, laptops, mobile devices)
  • Support your IT infrastructure, including servers (physical and virtual)
  • Monitor, update and maintain IT systems security
  • Fix network or internet problems
  • Accountable for data security, backups, and data recovery
  • Office 365 setup, hosting, and management
  • Mitigate risks related to data security, and cyberattacks
  • Report a monthly summary of your issues, preventive/restorative steps taken, and advice for future planning.
  • Create a Disaster Recovery Plan as part of your Business Continuity Strategy.

An MSP guarantees that you and your employees can access the internet, communicate with each other, manage data transfers, and maintain one or more websites. An MSP keeps your IT up-to-date, essential to the processes of marketing your products or services, driving sales and support for your customers, and completing all of the back-end administrative tasks related to inventory, data analysis, and more. Partnering with the right MSP means more security, service, productivity, and love from your user community.

Guide to Managed Service Providers 2Why Should you hire an MSP?

Traditionally, MSPs gained acceptance as companies tried cutting IT support and maintenance costs. Managing IT for a decent size business will need varying skill sets, in-house technical staff costs, hiring costs, tools/training costs, and other benefits for any permanent employees like insurance. An MSP, on the other hand, is cost-effective and efficient.

Plus, their cost is predictable. High-quality Managed IT Service Providers charge a flat monthly rate for proactive monitoring and maintenance of your workstations, servers, and IT infrastructure. Moreover, a proper IT-managed service provider aims to minimize IT downtime by preventing issues before they happen.

An IT service provider can also help you determine where you’re wasting money in “Nice-To-Haves or outdated systems” For example, perhaps you’re using an outdated Wi-Fi router, and maybe increasing your network’s bandwidth won’t provide you the expected result. Remember, working with an IT service provider will equip you with the latest trends and tech expertise. You can make well-informed decisions and find ways to cut costs and boost your team’s productivity

Some common signs you should hire a managed service provider.

  • IT cost is skyrocketing
  • Extra support for remote employees
  • Limited IT staff
  • Need help migrating
  • Facing excessive downtime
  • Want to grow strategically
  • Lack of system monitoring
  • Lack of compliance

Finally, with managed services, you’ll never have to worry about falling behind regarding your regulatory or legislative compliance. MSPs keep you updated with compliance laws, regulations, and procedures and thus avoid potential fines.

How much do managed service providers charge?

Prices for managed IT services can vary from company to company, and many factors can influence how much you’ll be invoiced. For example, the more users you have, the more devices (like desktops, laptops, tablets, printers, etc.) and licenses you must manage. Your MSP can define the cost model per user by knowing what you want to be addressed. Here are the most common cost models.

  1. Fixed Price or Flat Rate
  2. Per-User
  3. Per Device
  4. Metal Grading or Tiered
  5. Customized

Understanding that the best offering from an MSP will include a service that provides a high level of business availability paired with strategic thinking and advice is vital. And this will be at a cost that is considered less than the cost of downtime and consulting packages.

Even better, if your MSP charges you a fixed price, irrespective of downtime episodes or maintenance calls. Many MSPs charge or include X hours per month; if the client goes beyond, they pay extra. Actual MSPs always charge a flat rate.

 

Affordable Managed IT Services for Small Businesses

Small businesses in New York can benefit significantly from affordable managed IT services. By partnering with the best managed IT service providers, businesses can access top-notch IT support in New York without the high costs of in-house teams. Managed IT support services in New York offer 24/7 monitoring, proactive maintenance, and tailored solutions to fit specific business needs. A managed service provider NYC ensures your systems run smoothly, providing essential services like network security, data backup, and cloud management. Investing in affordable managed IT services for small businesses not only reduces operational costs but also enhances productivity and security, allowing businesses to focus on growth and success.

 

Final Thoughts

A Managed IT Service delivers outsourced support, maintenance, and monitoring of your critical infrastructure and end-users. They augment you with the right expertise, including proactive device management to minimize future issues and reactive support when needed most. MSP supports your staff wherever using your technology, whether a more significant server or minor user issue. Also, MSPs can facilitate shifts and thrive in the post-COVID world by embracing innovation, flexibility, and agility.

And, like all relationships, you need to review your engagement to critically guarantee value for your money. Modern businesses leverage technology to stay competitive. So, your MSP must remain at the top of its game to keep your technology reliable. And we often hear from businesses working with their current provider for years but are too nervous about finding an alternative partner.

Changing providers comes with a perception of a complicated process that involves days of IT downtime and business disruption. Surprisingly or not, switching your MSP can be a cakewalk when you find the right partner.

 

If you are unsure of your MSP, we will audit and discover your potential areas of improvement.

We start every engagement with a discovery process to identify your business goals, risk areas, and technological priorities. We then create a strategic plan mapped to your business goals and provide ongoing monitoring and measurement to track the success of our solution.

Protected Harbor’s team of engineers, consultants, and certified technicians work with you to implement the best-fit technology to meet your organizational goals. You benefit from working with one trusted partner who understands your unique organizational goals.

Protected Harbor manages your IT infrastructure from soup to nuts. We’ve covered everything from email to teleconferencing, website hosting, cloud storage, and computer repair. We stay on top of your technological demands daily, keeping the lights on and providing strategic guidance to higher-ups.

If you’re looking for hudson valley new york manage service provider, or in rockland county, then you are at the right place. Protected Harbor offers customized IT solutions to businesses looking to scale their technology, and we’re on a mission to give you the best customer service possible. To do that, we are constantly innovating to make sure you have the best experience with our products.

As one of our customers, you can expect excellent service, quick response times, and an eager team to help. We are not your average MSP. We are engineers, software developers, analysts, designers, and lifelong learners. We offer a tailored approach to managed services that meet each client’s unique needs. Contact us today for a free IT Audit.