The Top 5 Risks of Cloud Migration

the top 5 risks of cloud migration

The Top 5 Risks of Cloud Migration

When it comes to cloud migration, there are plenty of risks involved. Every business considering migrating its IT infrastructure from a traditional data center to a public cloud must identify potential obstacles. After all, it’s not an easy transition, even with the many tools and resources available. A study by New Voice Media found that only 14 percent of companies that had begun transitioning to the cloud environment completed the process successfully. This means businesses have plenty of opportunities to get things right the first time. With so much information available about how and why companies should migrate their IT infrastructure to the cloud, it’s essential to understand which risks need addressing first.

When deciding about cloud migration services, one of the first things to remember is the risk involved with the process. There are many different types of risk, ranging from financial to technical. In this blog, we’ll learn the top 5 risks of cloud migration and how to mitigate them.

 

Cloud Migration is Only the Beginning

Cloud migration is the process of moving applications, data, and other business elements from on-premises infrastructure to the cloud. When companies approach the decision for cloud adoption, they often think it will solve all of their problems. The most significant risk is that businesses assume they can put off addressing the issues they face today by migrating tomorrow. In reality, migration is only the beginning of a new set of challenges that businesses must overcome to ensure their data remains safe and secure in the long term. If a company has a poor security system today, it will have a flawed one tomorrow, regardless of whether the data is hosted on-premises or in the cloud. This is why migration should be seen as a way to improve the business environment rather than just a quick fix to a single issue.

There are four main types of cloud migration: Lift and Shift, Replatforming, Refactoring, and Rearchitecting. These four types of cloud migration offer businesses different levels of transformation and complexity, providing options to choose the most suitable approach for their needs.

Why is Security in the Cloud a Challenge?

Migration to the cloud should be considered a long-term investment, not a short-term solution. However, the fact that most organizations are new to the cloud platform makes it difficult for them to know what to expect. Often, businesses don’t fully understand the risk associated with, and the potential impact cloud migration could have on their business. Of course, security is the biggest challenge of all. Public cloud data centers are designed for maximum scalability and flexibility, so companies don’t have the same level of control and visibility as they do with their own data centers. Even if a business uses a managed cloud provider or hybrid clouds, it still has to ensure it applies the proper security measures to keep its data safe.

To mitigate the risks associated with cloud migration, developing a comprehensive cloud migration plan and carefully choosing a reliable cloud migration service provider is crucial.

The-Top-5-Risks-of-Cloud-Migration middleData Theft Causes Unauthorized Access

Data theft is a common problem with traditional infrastructure. If a company fails to protect its application and data, unauthorized access is always a risk. Businesses are no longer in control when that data is migrated to the cloud. When migrating to the cloud, companies often store their data in a third-party facility or premises data center. This creates a single point of failure; hackers will have access to all the data if they breach security. This can include all types of information, including personally identifiable and sensitive client information. If this data is stolen and isn’t encrypted, it can be used for malicious purposes, including identity theft and financial fraud. The potential economic impact on a business can be huge.

 

How to avoid it?
  • Encryption: Implement strong encryption methods for data in transit and at rest. This ensures that even if unauthorized access occurs, the stolen data remains unreadable.
  • Access Control: Utilize robust access control mechanisms to limit and monitor who can access sensitive data. Implement multi-factor authentication for an added layer of security.

Third-Party Product Comes with Security Risks

Third-party products are needed in every aspect of the business. However, they present certain security risks. For example, a third-party VPN device could be easy for hackers to compromise. When migrating to the cloud, it is crucial to understand the security level of third-party products and services. Businesses must make sure the service provider uses a secure VPN connection when outsourcing. They should also consider hiring a third-party provider with a secure data center.

 

How to avoid it?
  • Vendor Assessment: Conduct thorough security assessments of third-party products and services before integrating them into your cloud environment. Ensure that vendors adhere to industry-standard security practices.
  • Continuous Monitoring: Regularly monitor and update third-party products to address any vulnerabilities promptly.

Hackers Can Compromise Vulnerable VPN Devices

Virtual private networks, or VPNs, provide a secure connection that keeps your internet data hidden from hackers and enables companies to safeguard their private cloud resources. Many cloud apps require a VPN to transport data from on-premises systems to the cloud. Although they are often bidirectional, VPNs are set up to only work in one direction. This frequently exposes your business to a cloud service provider attack. When hackers break into a VPN device, they can access the data transmitted between a remote user and the data center. This can result in data loss, stolen information, and financial losses.

 

How to avoid it?
  • VPN Security Best Practices: Implement best practices for VPN security, such as regular updates, strong encryption protocols, and multi-factor authentication.
  • Network Segmentation: Employ network segmentation to isolate critical components and minimize the impact of a potential breach.

Accidental Exposure of User Credentials

Cybercriminals typically use cloud apps as a cover in their phishing assaults.  Due to the widespread usage of cloud-based communications and document-sharing services, employees are used to getting emails with links requesting them to validate their credentials before accessing a particular site or document.

Businesses often collect user credentials on the premises, such as passwords and usernames. However, when these credentials are migrated to the cloud, they are stored the same way as the other data. If hackers can access this information, it can result in a severe security breach. If the credentials are stored in plain text, hackers will be able to see them. This is one of the most common ways for hackers to access secure data. A fast and secure migration process involves encrypting the user credentials. However, some companies don’t make this a priority.

 

How to avoid it?
  • Education and Training: Provide ongoing cybersecurity education and training for employees to recognize phishing attempts and avoid falling victim to credential theft.
  • Multi-Factor Authentication (MFA): Enforce MFA to add an extra layer of protection, even if user credentials are compromised.

Lack of Secure API

An API is essential for connecting different business components, including CRM, application migration, and billing systems. If a company doesn’t put security at the forefront when designing its API, it can pose a significant risk to the business. When creating an API or a cloud native app, it is crucial to understand the security requirements. This includes authentication, authorization, and session management. If a company overlooks any of these requirements, it can result in a severe breach of security. Hackers can access sensitive data in the cloud if the API is easy to compromise. The Facebook-Cambridge Analytical Scandal, which gave Cambridge Analytica access to user data, is the most common example of an insecure API.

 

How to avoid it?
  • API Security Guidelines: Follow industry best practices and guidelines for designing secure APIs. This includes proper authentication, authorization, and encryption of data transmitted via APIs.
  • Regular Audits: Conduct regular security audits and assessments of APIs to identify and address vulnerabilities proactively.

Conclusion

By incorporating these strategies into your cloud migration plan and partnering with a reliable cloud migration service provider, you can significantly reduce the cloud migration challenges. Regularly reassess and update your security measures to adapt to evolving threats and technology advancements.

Moving to the cloud platform can be your business’s best action. Before going further, be sure you have a clear cloud migration strategy and are aware of the dangers associated with potential incompatibilities with the current architecture, security threats, and reduced visibility and control. Additionally, make every effort to prevent data loss, incomplete data deletion, excessive spending, and additional latency. Cloud migration plan might benefit your company if you can avoid these problems.

If you are considering moving your business to the cloud, you might have concerns about data security and the potential for downtime that could impact your customers. With Protected Harbor, you can rest assured that your data will be secure and available whenever needed while we create a tailored migration plan. Our engineers are certified by every primary cloud provider, and our team members are dedicated to your business’s success. We are rated as one of the top cloud computing companies in the US by Goodfirms.

With our help, you can start enjoying the benefits of the cloud sooner rather than later. Contact our cloud migration expert today.

How does I.T. Support Student Success

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How does I.T. Support Student Success?

The role of information technology (I.T.) in supporting student success has become increasingly important in modern educational institutions. From online course management systems to virtual learning environments, I.T. plays a vital role in the day-to-day operations of educational establishments. It is no surprise, then, that an increasing number of universities and schools are investing in the latest I.T. infrastructure to support the learning and development of their students.

All online educational techniques are referred to as digital education. According to projections, the global e-learning market is expected to reach 243 billion U.S. dollars by 2022. The demand for self-paced e-learning products was worth 46.67 billion dollars in 2016 and is expected to fall to 33.5 billion dollars in 2021. A sizeable portion of academic staff worldwide has demonstrated a desire to support modern, digital education paradigms.

Higher education institutions are replacing traditional resources with educational technologies to stay up with their population of digital learners due to the adoption of remote learning. This article provides an overview of the role of I.T. in supporting student success, including the different types of I.T. services available and how they can be used to enhance the learning experience. By exploring the latest tools and technologies available, institutions can ensure that their students can access the resources they need to achieve their academic goals.

Technology as a Bridge Connecting Students and School

Technology has become an integral part of the educational system. It is used for many things, such as distance learning, teleconferencing, and video conferencing. The use of technology in schools has made it easy for students to learn from anywhere in the world.

The use of technology in teaching has been a big success and has helped many students gain knowledge. Teachers must incorporate technology into their lessons and activities to make the most of this opportunity. This way, they can reach out to more people and teach them at a greater level of proficiency.

Schools are already using technology in innovative ways across multiple platforms such as apps, e-books, and social media platforms like Facebook and Twitter. These tools allow teachers and administrators to engage with students in previously impossible ways — especially when it comes to supporting those who may need extra assistance. At the same time, they’re out of school because of illness or other reasons beyond their control (such as family obligations).

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Below are some ways to implement a student approach using innovative technology in the classroom to boost student success and promote engagement.

Help with Online Education

Students can learn at home or on their schedule with the right tools. If you’re unfamiliar with software programs like Moodle, which is used for online education, ask your school district about the available resources. You may even be able to get training from a local organization such as the American School Counselor Association (ASCA).

Data Security of Student Records

Schools should ensure that all student data is secure and that students can access their files whenever needed. Check with your school district about how this information will be kept safe on their computers and storage systems. It’s also essential that parents understand this information because if they don’t know what’s going on with their child’s information, they could be missing out on crucial learning opportunities!

Cleaned Up Every Summer & Winter Break

During the summer and winter breaks, students are away from school and often at home with family members or friends. It’s easy for distractions to creep into online life too! This can lead to poor grades on assignments or missed deadlines for projects due in class.

Active Participation

Students can now participate more actively in their educational experience because of technology. They no longer follow what is written in the book; instead, they are much more motivated to research other issues independently. Technology gives them the freedom they need to do so. This encourages active engagement, significantly increasing their interest in their subjects.

In-Class Tech Support

In-class tech support is crucial for students struggling with issues or questions during class. There are many ways a teacher can provide tech support in their classroom; however, one of the most popular methods is using Google Classroom. This application allows teachers to create assignments and assign them to students, automatically sending out notifications for problems or errors during class. Students will receive email notifications if there is an error with their assignment or if it needs to be rescheduled at another time due to lack of attendance or other issues.

Networking and Internet

Networking is a critical component of any educational institution’s technology infrastructure. Ensuring students have access to the internet, reliable connectivity, and wireless networks that meet their needs is essential for student success (and teacher retention).

It helps Connect Students to the Real World

I.T. can help students make connections between the natural world and the classroom. Many students had no experience with computers or the internet before starting high school. This can make it difficult for them to find ways to apply their knowledge in the real world. I.T. provides opportunities for students to engage with technology, which will help them become more well-rounded individuals who are prepared for college and career success beyond high school graduation day.

Help Desk for Teachers and Parents

A help desk for teachers and parents will help ensure everyone can access the student Chromebook whenever needed, regardless of where they are in the world. It’s an easy way to ensure students get access to their materials while ensuring teachers and parents can provide support when they need it most.

Increases the Enjoyment Element of Learning

Students use technology in every part of their lives outside of the classroom. Technology can enhance the learning experience in the school. Teachers can use interactive games and leaderboards to give lessons using teaching strategies like game-based learning (GBL). Does anyone enjoy playing games? Insight tools can be used to gather feedback and evaluate the effectiveness of these gamification activities, allowing you to go beyond anecdotal evidence and determine the true efficacy of these new technologies. Monitoring these initiatives is an excellent illustration of organizational adaptability in action.

Conclusion

As you can see, technology plays a huge role in education and has an increasing impact. However, because many conventional teaching methods should continue to be used, it is essential to use technology in education properly. It is up to educators to create a balance between preparing students for the future and the good old-fashioned offline classroom. Also, school management needs to be more crucial about security while e-learning.

With the ever-changing landscape of information technology, the education industry must stay ahead of the curve to provide the best service for its students. This is especially true for K-12 schools, which must meet strict data security requirements to keep student data safe. Protected Harbor Consulting provides schools with the best of both worlds — high-quality data security and low-cost solutions. It is a comprehensive solution for all educational institutions to manage their IT infrastructure, software, and content.

Employing I.T. experts like Protected Harbor saves you much hassle. The solutions they offer can help you have a risk-free learning environment. Get a free IT Audit and learn how we support student success.

Managed Services vs. Cloud Computing

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Managed Services vs. Cloud Computing: What’s the Difference?

Suppose you’re a CIO of a company or just an employee. In that case, it’s likely that sooner or later, you will have to deal with two opposing forces: on the one hand, the demands of your organization and the increasing need for agility, and on the other, your team’s inability to manage everything in a digital world. These two factors often lead to a choice between having a managed services contract, which relieves some pressure from your technical department by allowing them to use third-party companies instead of managing services themselves or going all-in with cloud computing.

Managed services and cloud computing can help businesses streamline operations, automate processes, and make data-driven decisions. They also have several things in common that make understanding the differences between managed services and cloud computing more accessible. Managed services and cloud computing are two popular ways organizations outsource their technology needs. Managed services refer to outsourcing day-to-day technology management, including data management systems and IT infrastructure management. On the other hand, cloud computing refers to using cloud-based services to store and access data securely.

Whether you’re a business looking to cut costs or develop an online presence, knowing what these services are and how they can benefit your organization is essential. Read on to learn more about the similarities and differences between managed services and cloud computing.

What is a Managed Service?

Managed services refer to a type of outsourcing where a company owns the technology and staff of another company, but not the business process or the customer relationship. A managed service provider (MSP) offers customers various types of managed services, governed by a service level agreement (SLA). This agreement outlines the expected level of service, including response time, issue resolution, and performance metrics.

One popular type of managed service is data management. This involves the storage, retrieval, and security of customer data. Another type of managed service is information technology services, which include the management of an organization’s technology infrastructure, such as servers, networks, and software applications.

Protected Harbor offers clients various managed services, including data management, cloud computing, migration, and information technology services. We work with our clients to develop customized SLAs that meet their specific needs and provide them with peace of mind knowing that their technology and data are in good hands.

There are several reasons why companies choose to partner with us for their managed services needs. One of the main reasons is our expertise in data management, which helps clients improve their data security and compliance. We also offer various managed services, including cloud-based solutions, which provide our clients the flexibility and scalability they need to grow their businesses.

For example, a hosting company outsources the management of its infrastructure to a third-party company. The customer’s website is hosted on the managed service provider’s cloud. The ordered service provider has managed the hosting for the customer for a fee.

What is Cloud Computing?

Cloud computing is the delivery of resources and services through a network of shared hardware and software that reside on remote servers and are accessed through a network. This means you don’t own or manage any technology but instead access it via the Internet cloud. You can, for example, use a shared spreadsheet on someone’s computer over the Internet without knowing anything about the computer’s technical setup.

It is also referred to as “virtual computing.” A cloud provider like Amazon offers various storage, computing, and software services. The advantage of using a cloud provider is that it saves you time by letting you outsource tasks that used to take up a lot of your time, like managing the technical setup of employees’ computers, to a service provider.

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Advantages of Cloud Computing

Cloud providers offer several advantages over managed services providers. First, you get access to a broader range of services and benefits, like automatic backup and disaster recovery. The second is that you don’t have the costs associated with data center maintenance or power. Another advantage of cloud computing is that you are not limited to using the technology of a single provider since the cloud is an open network where anyone can offer a service. This means you can access a broader range of technologies and services without being limited to the ones a managed service provider offers.

Managed Services vs. Cloud Computing

Managed services and cloud computing benefits organizations looking to improve their technology capabilities. With managed services, organizations can benefit from expert monitoring and management of their technology infrastructure and data management strategies that can help them extract valuable insights from the data they collect. With cloud computing, organizations can benefit from scalable, cost-effective solutions allowing them to access their data anywhere.

Managed services can help organizations leverage machine learning and business intelligence to make informed business decisions. At the same time, cloud computing can provide the flexibility and scalability needed to support growth and innovation. Both approaches can offer high data governance and security, which is critical for organizations that handle sensitive information.

Ultimately, the choice between managed services and cloud computing will depend on an organization’s specific needs and goals. For organizations that require more control over their technology infrastructure, managed services may be the better choice. For organizations looking for more flexibility and scalability, cloud-based solutions may be the way to go. Regardless of the approach, organizations should seek a provider that offers a high level of service, data integration, and data warehouses to ensure they can make the most of their technology investments.

Managed vs. Platform as a Service

Managed services generally have a more limited scope and a more focused purpose than cloud computing. They are often used to supplement existing IT service delivery rather than replace it. A managed service usually has a defined scope and duration. The range includes the service type and the effort required to deliver it. The time of the contract is generally shorter than the scope. A platform as a service (PaaS) is a service that gives you access to an Application Programming Interface (API) that you can use to store your data and run specific programs, like a payroll service.

Conclusion

As you can see, managed services and cloud computing both have a lot of potential benefits, but it’s essential to know the differences between them to make the right choice for your organization. Both are effective ways to alleviate some of the pressure from your IT team and get access to resources that are not owned or managed by you. Suppose your organization is experiencing challenges managing the increasing volume of data created, the growing need for agility, or both. In that case, it might be worth analyzing the costs of managed services versus cloud computing.

The level of trust that Protected Harbor has received from its customers is evident from the fact that we have been recognized as the top cloud computing company in the US by Goodfirms. We have been rated highly among the people of the Internet because we offer a wide range of affordable cloud computing services at different levels of customization. With the wide range of cloud computing services we offer, every business can get the cloud computing services they need.

We are committed to protecting the safety and integrity of your data, no matter where it lives. Contact us today to learn more about your organization’s managed services and cloud options.

The Most Common Businesses That Cyber Attacks Target

Uncovering The Most Common Businesses That Cyber Attacks Target

Cyber-attacks are an ongoing challenge for businesses of all sizes. They can come from anywhere and potentially cause severe damage to the affected company. While all businesses are at risk of cyber-attacks, specific industries are more vulnerable than others. Understanding which enterprises are the most common targets of cyber-attacks is essential for companies to prevent and protect their data. This article will uncover the most common businesses that cyber-attacks target so that companies can be better prepared and protected.

Here’s the third installment in the series The Cybersecurity Minute: Uptime with Richard Luna. Today we’ll uncover what businesses cyber-attacks target. We will also discuss what steps companies can take to protect themselves from cyber-attacks and how to respond if they do happen. With this information, companies can take proactive measures to keep their data safe and secure.

 

Most common businesses targeted by cyber-attacks:

There are various types of businesses that are commonly targeted by cyber-attacks. Some of these are financial institutions; healthcare providers; transportation providers; educational institutions; and government organizations.

1. Financial Institutions

Financial institutions are a common target for cyber-attacks. These types of businesses typically store a large amount of customer data in day-to-day operations, such as loans or mortgages. However, customers may not know that this data is being held, making it easier for cybercriminals to target and steal. Financial institutions also often have a large amount of employee data. This data may include social security numbers, addresses, and more, which can be used for identity theft. Cyber-attackers often target financial institutions because they hold a significant amount of data that can be used for fraudulent activity.

 

2. Healthcare

Healthcare providers are another common target for cyber-attacks because they typically hold sensitive information, such as health records (EHR) and PHI. Healthcare providers also often use computer systems that are connected to the internet. This increases the risk of infection because a cyber-attack can easily access these systems and infect them with malware. Healthcare providers may also store sensitive data on outdated computers, making it easier for cybercriminals to infiltrate the system.

 

3. Transportation

These businesses often deal with many people and sensitive data, such as shipment and passenger details. They may also store important information such as addresses and driver’s license details. Transportation providers often have a high data volume, making it harder to manage and protect. This can make the business more susceptible to a cyber-attack, as it is more challenging to keep track of everything.

 

What to do if a business experiences a cyber-attack

If a company experiences a cyber-attack, there are a few steps it can take to ensure that its data is protected and that it doesn’t get hacked again. Small business cybersecurity plan should use isolated backup and recovery plans to execute. Companies should also take steps to track the infection and understand how it got into the system in the first place.

Businesses should also take steps to secure their data. This is important even if an attack isn’t occurring at the moment. To do this, companies should encrypt their sensitive data and back it up in a secure location. This way, if there is ever a cyber-attack, the data is still safe and can’t be accessed by hackers.

 

Conclusion

Investing in safe cyber practices is very important, as a small mistake can cause a big disaster. As a business owner, you must equip your team with cybersecurity knowledge. Hiring a cybersecurity for small business partner like Protected Harbor will be a good decision with the growing number of cyber-attacks and data breaches. At Protected Harbor, we take your data security very seriously and have implemented the latest security protocols to keep your data safe. Our team of experts monitors your network 24/7 to prevent data breaches and maintain a secure network.

At Protected Harbor, we make it our mission to keep your business data safe. Contact us today for a free cybersecurity assessment.

Top Phishing Email Attacks to Watch For

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Top Phishing Email Attacks to Watch For

Attacks, including phishing, have increased over the past few years. However, since Covid-19 forced many businesses to adopt remote working, phishing assaults have sharply increased.

IRONSCALES’ most recent study indicates that since March 2020, email phishing assaults have increased in frequency for 81% of enterprises worldwide.

Even though phishing is a genuine issue for businesses today, just about 1 in 5 organizations provide their staff with phishing awareness training once a year. Financial institutions targeted 23.6% of all phishing attacks during the first quarter of 2022.

Additionally, webmail and web-based software services accounted for 20.5% of attacks, making them the two most often targeted sectors for phishing during the investigated quarter.

There is proof that most people are aware that phishing attacks exist. Many businesses offer training and simulations to teach staff members how to recognize phishing emails and messages.

What is Phishing?

Phishing is an email scam where the sender spoofs their identity and tries to obtain sensitive information, such as usernames, passwords, and credit card details. Phishing can be either a social engineering attack or an information technology (IT) compromise.

These attacks are carried out by sending emails with URLs that look like they come from legitimate sites, but they lead to fake versions of those sites instead. Phishers aim to trick recipients into providing personal information or clicking on links that will infect their computers with malware.

Phishers often use websites that look like they belong to well-known companies but are not the real deal. The phishers use a technique known as domain spoofing to hide their identity and make it seem as if they are asking for personal information from other people on the Internet.

Why is Phishing Successful?

Phishing is a tactic used by criminals to obtain personal and financial information from victims.

It has become so popular and successful because of a combination of factors:

Users are the Weakest Link

Phishing is a popular and successful method of cyber-attack because users are the weakest link in the chain. They are the easiest targets for cybercriminals, who are often unaware that their personal information has been compromised.

Phishing attacks are often powered by bots that send thousands of emails or spam messages simultaneously so that victims may receive several notifications from different sources. This means it is harder to spot an attack, especially if you have received a phishing message from a trusted source like your bank or email provider.

Lack of Awareness

The lack of awareness among users is also one of the most significant factors contributing to phishing attacks becoming more popular in recent years. Phishing messages are sent to unsuspecting victims via legitimate websites and social media platforms, which makes them look real at first glance. People tend to trust these websites more than they should because they think they are using them legitimately.

Phishing Tools are Low-cost and Widespread

Countless websites provide free phishing kits – including fake websites that look exactly like the real thing – with step-by-step guides explaining how to create phishing sites. These kits make it easy for even amateurs with no experience in web development or IT security at all to develop convincing-looking phishing sites that get past most security checks.

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Don’t let the sweet names given to these attacks mislead you. They can be devastating for victims and are serious. The following are the most typical methods used by cybercriminals:

1.    Email Phishing

Email phishing is a type of scam that involves sending an email to trick the recipient into entering their personal information into a fake website.

Email phishing primarily aims to obtain your username, password, and other confidential information. Once you enter this information, it can be used to access your account or steal money from your bank account.

2.    Smishing

One of the most common phishing attacks is the smishing attack, which exploits a vulnerability in a smartphone or tablet to fool the user into giving up their login credentials or other personal information. The attacker sends a message to the user’s mobile device pretending to be an official source of information, asking the user to click on a link to see more details. Smishing attacks can target all devices, including desktop computers and smartphones.

3.    Vishing

A vishing attack is a call-forwarding scheme where a caller posing as a legitimate person at an organization calls a victim and claims to be from the organization. The caller then offers up some product or service for sale and asks the victim to provide their personal information. The caller may also ask for sensitive payment information such as credit card numbers, social security numbers, or PINs.

4.    Spear Phishing

Spear phishing is a more targeted form of phishing that targets specific individuals at an organization by sending emails that appear to come from legitimate employees. These emails include a link or attachment that the attackers can use to steal valuable information or perform other malicious actions on behalf of the victim.

5.    Whaling

Whaling is another form of targeted spear phishing where attackers attempt to obtain personal information from high-value individuals within an organization. This attack often occurs on company websites, such as those owned by major corporations.

6.    Fake Websites

A fake website is another phishing attack that uses deceptive URLs, images, and logos to trick users into entering their data. These sites look legitimate and mimic popular websites like Facebook, Twitter, and PayPal.

They often ask users for sensitive data such as passwords or credit card numbers. Spammers often use fake websites to spread malware or links to malicious files.

Conclusion

Phishing attacks are a constant risk for businesses. Even if you can’t completely protect yourself from phishing assaults, you can generally prevent their success. The possibility that any phishing may harm your firm can be significantly decreased with a mix of defensive technologies to defend your systems and training to help your personnel recognize fraud.

Protected Harbor protects your company’s brand and reputation from phishing scams by allowing users to report phishing emails and block them from ever reaching your inbox. With the ability to deliver messages to your inbox based on rules, you can segment and prioritize essential emails.

With us, you can rest assured that your business communications are protected. You get advanced anti-spam and email filtering, anti-phishing and malware protection, and 24/7 support.

We are here to help with your every need, from risk assessments to network maintenance. Contact us today to get started.

Why Do My Servers Keep Crashing?

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Why Do My Servers Keep Crashing?

An organization’s worst fear is to have a server failure where essential data may be lost forever leaving your organization unable to function properly.

According to research, server failure rates rise noticeably as they age. The failure rate for a server within its first year is 5%, compared to a four-year-old server’s yearly failure frequency of 11%. Understanding server failure rates is helpful as it enables a more effective risk management as well as long-term planning for server administration and maintenance expenses.

Dealing with a server crash is never enjoyable. Users may encounter significant disruptions if a large company’s server collapses, resulting in significant financial loss. If your host’s server crashes and you are an individual with a single website, you are at the mercy of the host leaving you to pace away until the problem is fixed.

A server crashing is bound to happen at some point time so it’s a good thing to note what exactly a server crash is and why it happens.

What is a Server Crash?

A server crash is a catastrophic failure of a server that can affect the entire operation of a business as well as cause a severe financial loss. Server crashes usually occur when a server goes offline, preventing it from performing its tasks. There can be issues with the server’s numerous built-in services once it crashes. Additionally, the impact will be more significant, and the repercussions will be more severe because the server serves many customers.

  • Video Website: A significant accessibility issue within a video website makes it impossible to watch any online videos. It would be a catastrophe if the server’s data was lost and many writers’ original animations and movies could not be recovered.
  • Financial system: A rock-solid server is necessary for a financial plan that processes millions of transactions every second. Since everyone’s capital exchanges were impacted, the loss is incalculable.
  • Competitive games: There may be tens of millions of participants online for most popular and competitive games. There will undoubtedly be a lot of upset gamers if they were all disconnected from their beloved game.
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Reasons for Server Crash

A server may go down for various reasons, including occasionally, a single fault or multiple problems co-occurring at other times.

The following are the most typical reasons for server crashes:

  • Startup Failure: This is the most common reason for a server crash. When your server starts up, the code must run before it starts doing its job. If some of these steps fail, your server will not start properly.
  • A Software Error: The most common reason for a server crash is an application error, such as an unexpected exception or an operation that cannot be completed because of execution limits on the system.
  • A Hardware Failure (such as a power outage): If the cause of your crash is a power outage, there may be no way to recover without restoring your backup data. If this happens, you should contact your hosting service provider and ask them what steps they recommend to restore service.
  • Errors in Configuration Files or Other System Files: Sometimes errors occur in configuration files or other system files that result in incomplete or incorrect actions being taken by your application when it starts up, which can lead to crashes.
  • Security Vulnerabilities: Security vulnerabilities are typically caused by hackers, allowing them access into your server. If you have a secured server, you should not be worried about this problem as your server is well protected from hackers.
  • Overheating: If the server cannot keep itself cool, it will be unable to function correctly. If a server has an overheating problem, the system will shut down and restart itself. This may be caused by a faulty fan or power supply unit (PSU).
  • Virus Attacks: Viruses can cause server crashes in many ways. One way is that they can infect your server’s operating system or hardware and cause it to crash when it tries to process requests from the internet. Another way is that they make your computer run slowly and eventually crash, which causes fewer requests for content from your server and makes it more likely that its hard drive will run out of space and have to be replaced.
  • Expired Domain: Domain names are like URLs (uniform resource locators) for websites, but they have expiration dates set by the Internet Corporation for Assigned Names and Numbers (ICANN). When the expiration date passes, the domain name becomes available again, so any website using that domain must be changed manually. This can cause issues when your site goes offline due to a server crash because you no longer have access to the proper domain name.
  • Plug-in Error: This happens when a server gets stuck in some loop and cannot exit it because it gets stuck in an infinite loop. For example, if you have two routers connected with a switch between them, but only one router works appropriately while the other one doesn’t, then both will be affected by this issue. If you don’t want this to happen, make sure both routers have enough power or buy a new one.

Server Crashes: Numerous Causes, Numerous Solutions

No two servers are the same and they all tend to crash for a variety of reasons. While some of them we have slight control of, others are out of our hands. There are, nevertheless, precautions we may take to reduce the risk. Although they aren’t impenetrable precautions, they can mitigate end-user disruptions and downtime.

Your server and surrounding network may go down for either a few minutes or several hours, depending on the skill level of your hired IT team managing them. You can also partner with a server expert like Protected Harbor.

Protected Harbor takes care of server maintenance and upgrades to keep your systems running at peak efficiency. We have a team of engineers to look after your servers and data centers to keep them safe from threats like natural disasters, power outages, and physical or cyber security issues. We also monitor your networks to ensure that your systems are always connected to the internet and that your data is secured with maximum efficiency.

Our engineers are certified in troubleshooting a variety of server hardware and software. We also provide 24/7 tech support, ensuring that your critical applications stay up and running.

We offer a 99.99% SLA (Service Level Agreement) plus have a proven track record with clients of various industries from e-commerce and SaaS to healthcare clients. We offer flexible, scalable plans to suit your business needs.

Let our team of experts assess your current server setup and get a free report today.

How to Recognize Malware

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How to Recognize Malware?

Due to rapid advancement in technology and the use of digital devices, the risks of cyber attacks on individuals, organizations, government, and private sectors are increasing. A cyber attack attempts to access a computer system, a group of computers, or a network infrastructure to cause harm. Electrical blackouts, military equipment failures, and national security secrets leaks are possible outcomes of cyber strikes. They can lead to the theft of valuable and sensitive information, such as medical records. They can paralyze or interrupt phone and computer networks.

Cyber risks include computer viruses, data breaches, and DoS attacks. Malware is an example of an escalating cyber threat. Malware has been used to cause disruptions, make money, conduct cyber warfare methods and much more since the early 1970s.

  • Last year, 34% of firms had malware-related security issues.
  • Following March 2020, Google found roughly 600-800 malware-infected sites weekly, compared to around 3000 infected sites between January and March.

People have a habit of using loose security terms. However, it’s critical to understand your malware categories. Understanding how different types of malware spread is essential to containing and eradicating them. This article will help you know how to recognize malware.

 

What is Malware?

Malware or malicious software disrupts computer operations, gathers sensitive information, or accesses private computer systems. Malicious software, or malware, is designed to damage or disrupt computers and computer networks.

Malware comes in various forms and often varies in sophistication, but some things are common to most types of malware. They’re usually small programs that trick people into installing them on their computers. Once the computer has been infected with malware, it may be slowed down, destroyed, or made vulnerable to malicious attacks from other sources.

It includes computer viruses, keyloggers, and other malicious programs that damage or disrupt computers and networks. Malware attacks can range from simple annoyances such as pop-up messages to extremely damaging programs that cause financial loss or identity theft.

To protect your systems from malware, it’s important to invest in reliable malware protection solutions such as Malwarebytes. Malware protection for PC  can help protect your data from malicious attacks and keep your systems running smoothly. Investing in the right malware protection for Mac can give peace of mind to Mac users that their data is secure and protected.

 

 

How-to-Recognize-Malware-middleWays to Tell if You’re Infected with Malware

The best way to tell if your computer has been infected with malware is to look for specific symptoms. Here are some tips on how you can tell if your device has been affected by malicious software:

  • Slow performance: If you notice that your device is performing slower than usual, there might be a problem with malware. When malicious programs run on your PC, they can affect its performance and make everything take longer than usual. For example, opening files or programs might take longer, and web pages may not load properly.
  • Unexpected behavior changes: If anything that generally happens on your PC starts happening when it shouldn’t — or doesn’t happen when it should — then this could be a sign of malware infection. For example, if your browser opens new tabs without permission or downloads files without asking permission, these could be malware infection signs.

If you have malware on your computer, it can lead to various problems. Some malware displays pop-ups and advertisements, some steal personal information stored on your computer, and some even try to access your bank account. If you believe your system contains malware, you must use an effective anti-malware program to remove the threat.

If you experience these symptoms, you may have malware on your computer. You are in danger when the virus starts to harm your system. You need to know how to know if you have malware or if malware will keep affecting your system.

 

How Malware Gets on Your Device

Malware can get onto your device in many ways. Here are some of them.

 

1.    Malicious Websites

Hackers often create malicious websites that trick you into downloading software onto your device by appearing as legitimate sites. For example, they may create fake social media pages for popular websites like Facebook or LinkedIn, containing malware links embedded in the website code.

2.    Email Attachments

Malware is delivered by email in 94% of cases. Phishing assaults are becoming more common. To steal personally identifiable information, cyber hackers imitate trustworthy institutions. These attachments often appear as files you need to open to view their contents (such as an invoice or document). A typical example of this type of attachment is a PDF document containing an executable file hidden inside it. It automatically downloads and installs malware on your computer without knowing when you open it.

3.    Downloading Apps from Unknown Sources

If you’re downloading a file from the Internet, you must be careful where you get it from and what kind of content it contains. Ensure you only download files from reputable sources — such as official developer websites or other trusted sources — and avoid peer-to-peer file-sharing networks.

4.    Not Updating Your Apps Regularly

While updating your apps on Android isn’t easy — you need to ensure that every app is compatible with the latest version of Android before doing so. It’s still important to keep up with updates to protect against new malware threats. Suppose you’re unwilling or unable to update your apps regularly. In that case, the best thing you can do is scan your device for malware once in a while using anti-virus software.

 

Effects Of Malware

Malware protection has become important in today’s business landscape. The bad guys are getting more innovative and creative as they develop new ways of getting into your systems. Malware can cause many problems that affect your company’s daily operation and long-term security. They could steal passwords and credit card numbers or make your computer inoperable by deleting files. In addition to these apparent problems, malware can cause company data to be lost or corrupted.

The following are some common symptoms of a malware infection:

  • Unexpected pop-ups in your browser or other applications. These are usually advertisements but can also be attempted by malicious software to trick you into installing more malware.
  • The presence of suspicious files on your computer. These may include executable files (.exe), dynamic link libraries (.dll), or scripts (.vbs). If you find any of these on your computer, it’s good to delete them immediately.
  • There are frequent crashes, program freezes, blue screens (BSODs), or other system errors. In some cases, these issues might be caused by a hardware problem, but they could also result from malware that has taken over part or all of the operating system (OS).

Conclusion

In this digital era, corporate device and network malware attacks are rising. Cybercriminals are spreading advanced variants of robust malware to infect endpoints. Not only have these attacks increased, but the level of sophistication has also improved.

Protected Harbor offers extensive malware protection from viruses, ransomware, spyware, and other malicious software. It also includes a firewall to prevent outside threats from compromising your computer. One of the most helpful features of this program is its real-time cloud scanning which keeps your computer safe even if you download a malicious program. In addition, you can schedule scans to make sure that your computer is always protected. With Protected Harbor, you get access to helpful 24/7 support as well. An ideal solution for such scenarios with complete protection against malware attacks. What are you waiting for? Get protected from malware today with a free IT audit.

Understanding Cyber Attacks in The Cloud

Understanding Cyber Attacks in The Cloud

In today’s world of rapidly advancing technology, the need for understanding cyber-attacks in the cloud is paramount. Cloud computing has revolutionized how we store and access data, allowing faster and more efficient workflows and collaborations. However, it has also created a new avenue for cybercriminals, who can target cloud-based systems with sophisticated attacks. As such, organizations need to understand the various types of cyber-attacks that can occur in the cloud and develop strategies to protect against them.

Welcome to another episode of Uptime with Richard Luna! We are thrilled to have you with us. We explain best practices, highlight critical issues like cybersecurity in the cloud in the current threat landscape, and provide guidance on keeping safe and secure online. This blog will overview the different types of cyber-attacks in the cloud and discuss what organizations can do to safeguard their data and systems.

 

Types of Cyber Attacks in the Cloud

There are several types of cyber-attacks in the cloud, including Denial of Service (DoS), Data breaches, Digital extortion, Viral infections, Theft of data, and Access control attacks. Let’s take a closer look at each attack to understand better the risks involved.

  • DoS attacks occur when a hacker floods a website with so many requests that the site cannot keep up with the load and goes offline. A hacker who wants to take down a website may use a DoS attack. This type of attack can be launched against websites that are hosted in the cloud, as well as on-premise systems.
  • Data breaches occur when a hacker is able to gain access to sensitive data stored on cloud systems. A data breach can occur through various attack vectors, such as malicious code, malicious insiders, and improperly configured security systems.
  • Digital extortion involves hackers obtaining access to sensitive data and threatening to publish it on the internet or sell it to others if a ransom is not paid. While this type of attack can occur on-premise and in the cloud, it is more common in cloud environments due to the lower barriers to entry.
  • Viral infections occur when a hacker uploads malicious code to a cloud service, such as a file storage system, and others unknowingly download and distribute the code. This attack can spread quickly as others download and upload the infected files, creating a viral infection.
  • Thieves can steal data from a cloud system by hacking into the system or by tricking users into downloading malicious code or applications that steal data.
  • Access control attacks often work around or bypass access control measures to steal data or user credentials. Malicious actors can easily bypass access control by logging in as authorized users and using their resources after obtaining the latter.

 

How to Prevent Cloud Attacks

Given the evolving landscape of cloud cyber attacks 2023, organizations must adopt a comprehensive security strategy to safeguard their sensitive data. Recognizing that no single security measure is foolproof, a multi-layered approach involving a combination of security tools and processes is crucial. Here are essential strategies for cybersecurity in the cloud:

  • Strong Passwords: Strong passwords are essential to any security strategy, particularly in cloud environments where accounts are shared across different organizations and individuals.
    • Best Practices: Implement and enforce strong password policies for all cloud accounts. Utilize a mix of uppercase and lowercase letters, numbers, and special characters.
    • Regular Updates: Encourage users to update their passwords regularly to reduce the risk of unauthorized access.

 

  • Two-Factor Authentication (2FA): Two-factor authentication is another critical part of any security strategy. This feature requires users to enter a password and perform an additional verification step, such as entering a PIN or scanning a unique barcode with a smartphone. Two-factor authentication provides a significant additional layer of security against cyber-attacks by requiring two forms of authentication.
    • Additional Layer: Enforce 2FA for all cloud accounts, requiring users to provide a second verification form alongside their password.
    • Biometric Authentication: Explore options for biometric authentication to enhance security further.

 

  • Firewalls: Firewalls provide an important layer of security between an organization’s network and the internet. This centralized system can be configured to block or allow specific data packets based on their destinations and types.
    • Network Security: Deploy robust firewalls to create a secure barrier between the organization’s network and the internet.
    • Configuration Control: Configure firewalls to block or allow specific data packets based on destination and type, minimizing the attack surface.

 

  • Encryption: Organizations should use encryption for all sensitive data to prevent hackers from accessing it and can breach a system. SSL/TLS certificates are a common form of encryption cloud computing providers use to secure data between a user’s computer and a website.
    • Data Protection: Utilize encryption for all sensitive data to prevent unauthorized access. Cloud providers often use SSL/TLS certificates to secure data in transit.
    • End-to-end Encryption: Implement end-to-end encryption to protect data throughout its entire lifecycle, both at rest and in transit.

 

  • Data Audits: Data audits are essential to any security strategy, particularly in cloud environments where users’ data is stored and shared across different organizations and individuals. Conduct regular data audits to identify potential security risks and find ways to mitigate them.
    • Regular Assessment: Conduct data audits to identify and assess potential security risks within cloud environments.
    • Mitigation Strategies: Develop mitigation strategies based on audit findings to address vulnerabilities promptly.

 

  • Incident Response Plan:
    • Preparation: Develop and regularly update an incident response plan specific to cloud environments.
    • Training: Train relevant personnel to follow the incident response plan effectively during a cyber attack.

 

  • Continuous Monitoring:
    • Real-time Visibility: Implement continuous monitoring tools to provide real-time visibility into cloud infrastructure and detect suspicious activities promptly.
    • Anomaly Detection: Utilize anomaly detection mechanisms to identify deviations from normal behavior, signaling potential security threats.

 

  • Regular Security Training:
    • User Awareness: Conduct regular cybersecurity awareness training to educate users on how to prevent cyber attacks 2023 and about the latest cyber threats and best practices.
    • Phishing Awareness: Place a strong emphasis on phishing awareness to prevent users from falling victim to social engineering attacks.

By adopting these comprehensive strategies, organizations can significantly enhance their cybersecurity posture in the cloud and proactively prevent cyber-attacks. Regularly reassess and update these measures to align with emerging cyber threats and industry best practices.

 

Securely Store Your Data with Access Control

Access control systems are an essential part of any infrastructure, be it a private cloud solution, a hybrid cloud, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), or Software as a Service (SaaS). These systems provide layers of security, preventing unauthorized access to sensitive data, credit card information, and other valuable assets. Different types of access control exist, such as role-based, mandatory, or discretionary, each with its specific purpose. However, even with access control systems in place, cyber-attacks can still happen. Malware attacks, SQL injection attacks, DDoS attacks, man-in-the-middle attacks, and other malicious software can exploit weaknesses in an operating system or other parts of the infrastructure, ultimately leading to data breaches. Therefore, it is crucial to choose access control systems carefully and implement additional measures to secure your infrastructure.

 

Final Words

In conclusion, cyber-attacks in the cloud are a significant threat that organizations must be prepared to defend against. By following the above best practices, organizations can better protect against cyber-attacks in the cloud and keep sensitive data safe.

Protected Harbor offers enterprise-grade hosting, 24/7 monitoring, and high availability to keep your business online. Our data centers are U.S.-based SOC 2 certified to meet the strictest data security requirements. Our expert engineers work around the clock to keep your data safe. Our private clouds are designed to provide secure, reliable hosting of virtualized corporate data and applications. Private cloud hosting is scalable and offers high availability. It also enables data backup and recovery, as well as system redundancy.

Protected Harbor’s mission is to make hosting your business online as simple and secure as possible. Sign up now to try our services risk-free.

Third-party Vulnerabilities: Stay Protected from Software Supply Chain Security

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Third-party Vulnerabilities: Stay Protected from Software Supply Chain Security

The global economy is becoming more interconnected, making it easier for hostile actors to carry out these assaults, which take advantage of the trust businesses and their partners have in one another. Supply chain cyber-attacks are on the rise.

In the past 12 months, 45% of respondents to the 2021 Global Security Attitude Survey by cybersecurity company CrowdStrike experienced a supply chain assault. This increased from 32% of respondents in 2018, indicating that hackers are becoming more comfortable using this sophisticated cyberattack.

Attacks on the supply chain increased by 42% in the first quarter of 2021. Surprisingly, 97% of businesses have had a supply chain breach, with 93% experiencing a direct violation due to a supply chain security weakness.

If you are well-prepared, you could be positively affected by a software breach you use or have an essential service or supplier of goods fall offline for several days due to a cyberattack.

Let’s take a closer look at software supply chain security.

 

What is a Supply Chain Attack?

A supply chain attack is a type of cyberattack in which malicious actors attack a company’s supply chain, which can be as simple as stealing money from an e-commerce site or as complex as stealing intellectual property.

In some cases, hackers wait for a company to make a purchase and then try to steal information about that transaction. In other cases, hackers might try to steal money directly from the company’s bank account.

The goal of a supply chain attack is to disrupt the flow of goods from the factory to the store shelf. This can allow attackers to take advantage of the lack of visibility into their supply chains and move more quickly than companies would otherwise be able to do on their own.

 

How Do Supply Chain Attacks Work?

Supply chain attacks are not just about stealing intellectual property like trade secrets or confidential data; they also involve stealing physical assets such as manufacturing equipment or companies.

Supply chain attacks work by taking advantage of vulnerabilities within the supply chain itself. These vulnerabilities could be in the form of human error or poor security practices for the companies involved in making and shipping products.

 

Different Forms of Supply Chain AttackThird-party Vulnerabilities & Software Supply Chain Security middle

Supply chain attacks can take many forms, including firmware, hardware, and software attacks.

 

Supply Chain Attack on Software

One compromised application or piece of software is all needed for a software supply chain assault to spread malware throughout the whole network. Attackers frequently aim for the source code of an application to introduce malicious code into a reliable program or computer system.

Supply Chain Attack on Hardware

Similar to the USB keylogger we previously stated, hardware attacks rely on actual physical objects. To maximize their impact and harm, attackers will aim for a device that travels through the entire supply chain.

Supply Chain Attack on Firmware

An attack that introduces malware into a computer’s booting code can be launched instantly. The malware starts to run as soon as a computer starts up, endangering the entire system. Attacks on firmware are swift, frequently unnoticed if you’re not looking for them, and very destructive.

 

Best Practices to Counter Supply Chain Attacks

Companies can implement various strategies to combat supply chain assaults, from fixing problems with their overall cybersecurity infrastructure to ensuring endpoints are protected against intrusion.

Attacks on the supply chain can be challenging to identify and prevent because they take advantage of organizations’ confidence in their suppliers. Fortunately, there are still methods companies may take to prevent or lessen the effects of a supply chain attack.

 

Install Backup Vendors

You run a considerably more significant chance of downtime if you sell widgets and only have one supplier for a particular component needed for that widget than if you had two vendors.

For instance, most businesses would view themselves as inoperable and unable to function without their internet. If your primary ISP goes down, having a backup provider will help prevent extended downtime.

Use a Model of Zero Trust

Businesses should request that their IT department use a zero-trust approach whenever possible. This restricts the kinds of activities carried out within a network because it presumes that no user or application should be trusted by default.

Implement Security Tools

Firewalls and antivirus software are security solutions that can only sometimes stop supply chain attacks. They might be able to let you know if an attack is happening. For instance, firewalls may be able to identify and halt significant volumes of data from leaving a network, which would indicate a breach. Still, antivirus software can identify malware, such as ransomware.

Include Third-party Threats in Your Threat Intelligence Program

Vendors, suppliers, service providers, resellers, agents, channels, joint venture partners, and intermediaries like payment processors, utilities, nonprofits, subscription services, contractors, affiliates, rating agencies, governmental organizations, and trade associations are all your supply chain.

In the supply chain, businesses and applications work together to deliver products. Security measures in software or physical form could be used to achieve this. On the other hand, more high-risk endpoints result from each additional link. Make careful to double-check all integrations and risks. After all, you cannot defend that which you do not comprehend.

Impose Stringent Shadow IT Regulations

All IT equipment that a company’s security staff has not vetted is called “shadow IT.” As a result of the recent widespread acceptance of a remote-working paradigm, many employees are setting up their home offices with their own personal IT equipment.

All IT equipment should be registered, and there should be clear rules regarding what can and cannot be linked, according to IT security agencies. To identify DDoS assaults conducted through the supply chain, all authorized devices (particularly IoT devices) should be monitored.

 

Conclusion

Although attacks on the software supply chain have increased recently, they have been around for almost a decade. Software developers must follow the best practices to safeguard their build, deployment, and delivery systems.

When protecting the software supply chain, you need to be proactive. For most organizations, security isn’t something they do but rather something they have. They’re likely not setting up or implementing the right solutions and need to address security concerns in their software supply chain. And when the issues arise and are exploited, they’re forced to deal with them later.

You require a well-organized and experienced third-party risk management staff like Protected Harbor to handle supply chain vulnerabilities. The team should frequently and early involve essential suppliers. And to secure the entire supply chain, your technology team should consider blockchain and hyper ledger technologies.

To ensure that your developers and vendors always provide certain products, the best defense is one you build yourself. To delve further into this topic or for more information about software security, contact us today!

Protected Harbor Recognized as a Top Managed Service Provider by Design Rush

Protected Harbor Recognized as a Top Managed Service Provider

 

Protected Harbor Recognized as a Top Managed Service Provider by Design Rush

 

Today Protected Harbor was recognized as one of the Top Managed Service Providers by DesignRush, a B2B (Business to Business) marketplace for agencies. This accreditation is only given to companies that have been thoroughly researched and analyzed based on their history, vision, business model, products or services, company executives, and advisors.

“At Protected Harbor, we aim to set the standard for excellence in managed services and technology. We want to help businesses and individuals get the best-managed services, from designing their infrastructure to cybersecurity. We want to simplify the technology adoption process and allow companies to quickly make informed decisions about the future of their business technology.” – Richard Luna.

Previously, Protected Harbor was also recognized as a top cloud computing company in the US by Goodfirms.

Protected Harbor was chosen by DesignRush for demonstrating a commitment to technical excellence, innovation, and customer satisfaction while serving small to mid-size businesses.

DesignRush helps companies select the ideal firm that can best represent their brand, comprehend their objectives and collaborate successfully with them. Protected Harbor’s 90+ Net Promoter Score for their Managed IT Services, Network and Infrastructure Services, IT Help Desk, and IT Support made the company a perfect fit.

This recognition is a testament to the company’s commitment to excellence in customer service and exceptional customer support. Protected Harbor strongly emphasizes customer satisfaction and pays close attention to the needs of its existing customers. By providing high-quality security services and utilizing live chat and customer support tools, the company has improved customer satisfaction and retained its customer base.

Protected Harbor also conducts customer satisfaction surveys to ensure that it is meeting the needs of its customers and addressing any concerns they may have. Through these efforts, the company has achieved a low churn rate and maintained a high level of satisfaction among its customers.

The dedication to providing an excellent customer experience has helped it to stand out in a crowded market and solidify its position as a top-managed service provider.

Protected Harbor helps local, and national businesses use technology to solve their business problems and are committed to driving digital transformation for small and midsize businesses.

The company has over 30 years of experience deploying advanced engineering solutions centered on collaboration, cloud migration, networking, cyber security, and Managed Services. With Protected Harbor, businesses and organizations can feel confident that their data is secure and protected in the cloud.

Protected Harbor Recognized as a Top Managed Service ProviderThe award of Top Managed Service Provider by DesignRush recognizes Protected Harbor as a top IT Company and technology consultant whose forward-thinking approach to providing managed services is changing the landscape of the business technology.

With digital and technological techniques that support your company’s objectives, Protected Harbor’s IT specialists will help reduce stressful day-to-day tech issues, minimize costly downtime, and improve operational maturity.

Like many other local IT companies, Protected Harbor helps with everything from IT support, remote workforce solutions, and IT infrastructure to cloud migration, VoIP phone systems, and data center hosting.

But unlike traditional MSPs, we pride ourselves on our customer’s happiness. That’s why we ensure our 24/7/365 customer service is second to none. Whenever you need us, we’re always here. Got a problem at 2:00 am? A live person will be there to answer your call and resolve the issue before sun-up.

Protected Harbor’s approach to customer service goes beyond just solving problems and closing tickets. We aim to connect on a human level, getting to know you and your business so we can function like an extension of your team.

That is why over 90% of our business comes from client referrals, and we have a 98% customer retention rate. Protected Harbor is the last I.T. company you will ever have to hire. Contact our team today to experience what a true partnership and excellence in customer service is like.[/vc_column_text]