How do I Remove Malware?

Cybercriminals always hunt for more advanced ways to attack your home network or business as the world moves toward a more connected digital life. According to an FBI report, cybercrime losses grew considerably in 2021. The losses, which primarily occurred in the United States but were reported globally, were estimated at $6.9 billion last year, up from $4.2 billion in 2020.

Malware has been around for years but has become increasingly sophisticated over time. The number of new malware detections worldwide increased to 677.66 million programs in March 2020, up from 661 million at the end of January 2020. With so many people connecting smart devices to their home networks, it’s no wonder that cybercriminals are looking for ways to exploit these devices, too.

This article will discuss detecting and removing malware from your mobile devices and personal computers. Let’s get started.

What is Malware?

Malware is a broad term for various malicious software (or “malicious code”) intended to damage or disable computers and computer systems. It includes computer viruses, worms, Trojan horses, ransomware, spyware, adware, and other malicious programs.

It can be programmed to steal your personal information or lock up your system until you pay a ransom to unlock it. If you see pop-up ads on your screen or if your browser locks up or crashes frequently, these are signs that your computer may have been infected with malware.

Malware is often distributed via email attachments or links on websites. Often people click on the links because they are curious to see what they lead to, and before they know it, they’ve downloaded malware onto their computer.

Finding and Removing Malware from Your Devices

It may seem impossible to remove malware from your computer once infected. But with cautious and prompt action, eradicating a virus or malware program can be easier than you think.

Malware from Mobile Devices

Anyone who uses the internet frequently is sure to come across the malware. Your smartphone carries much personal information, making it a prime target for cybercriminals.

Fortunately, malware can be found and removed from your Android device.

Signs of malware on Android

If you’re experiencing these issues, your device may have malware.

• Your phone is slow and unresponsive.
• You see ads or pop-ups on your screen, even after locking your device.
• Your battery life has decreased noticeably since you got the phone.
• Your device has become very hot while charging or after using WhatsApp, Facebook Messenger, and Skype for a long time (this is especially common with Android devices).
• You see “Your device needs to be restarted” error messages on your screen more often than usual (even though no apps are running in the background).

How to Remove Malware on Android?

You can get rid of viruses and malware on Android by doing the following:

• Reboot in safe mode. If your phone is infected with a virus, you may be able to use it usually if you reboot your phone into safe mode. This mode allows you to use your phone without any third-party apps running.
• Uninstall all suspicious apps. If your phone has been infected with a virus, there’s a good chance that some apps on your phone are also infected. To find out which ones, tap Settings > Apps > Show All Apps > Scroll down and tap on each app one by one, looking for anything unusual (such as an app that uses too much battery or data). When you find an app that looks suspicious, uninstall it.
• Get rid of pop-up ads. If you’re being bombarded by pop-ups while surfing the web, they could be coming from malware on your phone.
• Clear your downloads. Make sure you check every app before you install it, and never install anything from sources other than Google Play Store (or trusted third-party stores). Also, delete any apps installed without permission — especially those with strange names or icons.
• Install a mobile anti-malware app. Several solutions offer protection against malware for Android devices, including Avast Mobile Security and AVG AntiVirus Free. These apps scan every file stored on your device for viruses and other security threats, alerting you if anything suspicious is detected.

Removing Malware from MAC or PC

Both Macs and PCs can be infected with malware. Although PCs are usually associated with this vulnerability, Macs can also be affected. It is critical to be aware of the threat of malware regardless of the sort of equipment you have.

Signs of Malware on PC or MAC

Many people will be surprised when they find out they are infected with malware. You may not realize it until you notice some strange activity on your computer or mobile device. Here are some signs that could indicate an infection:

• Your computer takes longer than usual to start up or shut down
• Your computer runs slowly for no apparent reason
• Strange pop-up ads appear on your screen when you’re browsing the web
• Your computer reboots itself more frequently than usual (this happens when there are too many applications running at once)

Get Rid of Malware on Your PC

Several options are available if you’re having problems with a PC or Mac and want to remove malware. Here’s how to do this:

• Disconnect from the Internet

If you’re using an infected computer, disconnect it from the Internet immediately. This may stop malicious programs from spreading to other devices on your network or accessing files stored in cloud services like Dropbox or iCloud.

• Check your activity monitor for malicious applications

Your activity monitor will show all currently running applications and processes on your system. If you see any suspicious-looking methods or applications, immediately shut down those programs and restart your computer so no more files are added to those processes.

• Use Antivirus Software

Install an antivirus program on your computer before downloading anything from the Internet. Then keep it updated regularly with automatic updates. Many antivirus programs include anti-malware features that scan files as they’re downloaded to catch threats before infecting your system. You should also check newly downloaded files with an antivirus program before opening them to know if they contain malware or run them on your computer.

• Run a Malware Scanner

Run a malware scanner. They are designed to search for and remove malicious software from your system. These tools are often free and can be downloaded from the Internet. You can also use a paid version of antivirus software if you already have some installed.

• Clear your cache.

Most browsers store information about websites you visit in a temporary file called the cache. This allows them to load pages faster when you return to the site because they don’t have to download all the information again. But sometimes, this data can contain malicious code that has infected your computer and should be deleted before it causes more damage.

Final Words

Malware seriously threatens the information stored on personal computers and Macs. New varieties of malware are found all the time, and the lucrative nature of some viruses makes them particularly appealing to cybercriminals worldwide. Practicing good internet habits and recognizing the warning signals of malware infection is critical.

If you suspect your computer is infected, act quickly to prevent malware from spreading and protect your personal information. You can take help from the experts because malware can cause serious harm to you and your business. Protected Harbor has inbuilt malware detection in the cybersecurity strategy. We regularly update our database with new malware and other virus detection so that you stay ahead of the curve. You handle the business while we handle the security. Proactive remote monitoring is not just a term we implement. It’s an approach to detecting and removing any cyber threats before they may cause chaos.

To quickly identify and neutralize any dangers or if you want a more straightforward approach, contact us today for a free IT audit.

The Importance of IT Service Provider: Truth to Power

Today’s business landscape is highly competitive, and a company must adopt a strategy to give them an edge over its competitors. Technology has become a primary source of differentiation for companies in all sectors.

You’ve probably heard about the importance of the service-provider relationship. After all, it’s a topic that discussion boards, blogs, and articles have been tackling for years. But how much of this information is theory vs. practice? If you had to implement these strategies tomorrow, would you know what action steps to take?

Welcome to another video in the series Uptime with Richard Luna discussing the importance of service-provider relations and transparency. What’s the truth to power between the promised services and the actual delivery by the IT service providers and MSPs?

The Importance of a Service-Provider Relationship

When people in the business world talk about service-provider relationships, they refer to the partnerships businesses build with their partners. These could include vendors, suppliers, distributors, IT service providers, managed service providers, or system integrators. A service-provider relationship is designed to help both parties thrive and succeed.

When you partner with a company to provide essential technology services, like hosting, IT infrastructure, security, or managed services, you’re entering into a partnership that will benefit both of you in different ways. For example, let’s say you run a chain of car dealerships that need an IT infrastructure to process credit card payments and keep your staff connected. If you work with a managed services provider (MSP) to help you with these tasks, you’re entering into a partnership that will benefit you in different ways.

Truth in Transparency: Know What You’re Buying

IT service providers are critical to any business’s success, but they are not all created equally. Many service providers offer various technology-related services, each with unique value propositions, business models, and strengths and weaknesses. That’s why it’s important to partner with an IT service provider that is a good fit for your company.

Partnering with a service provider that is a good fit for your company can help you avoid common pitfalls that can disrupt your business and negatively impact your bottom line, such as paying too much for services you don’t need or are overpriced, or not receiving the level of support and maintenance your company needs to thrive.

Before signing up with an IT service provider, ensure you understand exactly what you’re buying to ensure the relationship is a good fit for your business. You don’t want to sign up with a service provider that is overpriced or doesn’t offer a solution that lines up with your business needs.

The Importance of a Good SLA

The service-level agreement (SLA) is critical to any managed services agreement. The SLA outlines the service provider’s obligations, such as the level of customer support, the amount of downtime, and the uptime of critical systems. It also includes the customer’s obligations.

It is essential to make sure the SLA is in your favor. If you are a customer working with an MSP, the SLA is your opportunity to hold the service provider accountable for their promises by clearly laying out what you expect from them. It is also an opportunity for you to establish a baseline for performance.

If you are an MSP, the SLA is your opportunity to outline the commitments you make to your customers. It is also an opportunity for you to set a baseline for performance. For example, if your SLA states that you will have a technician respond to an issue within four hours, that is the expectation you need to live up to every single time.

Takeaways

It is a strategic technology partner offering more than just a product or service. It is a partner that provides expertise, guidance, and support to help you grow your business through IT services.

Protected Harbor is not your typical MSP. It’s a managed service provider with a twist. The company specializes in cloud-based software solutions, including data backup, recovery, ransomware, and other cybersecurity services. Our team of MSP experts works with you every step of the way.

We conduct a thorough assessment of your business and technology landscape. We then customize a solution that meets your exact needs. Contact one of our experts today for a free IT Audit and discover why we are different.

How Do I Know I Have Ransomware?

Due to an influx of reports regarding malware viruses, most of us are aware of the impact these attacks can have on businesses. Nevertheless, most of us have experienced a malware attack of some kind at some point in our careers. Hopefully, the infection was only a minor inconvenience, but malware truly has the ability to jeopardize any critical data that organizations may be in charge of protecting.

-The key is to keep both you and your system safe.

The ransomware family is rapidly expanding, with 327 new families joining in 2017 and 127 in 2020.  68.5% of firms were hit by ransomware in 2021. Making this the highest figure reported in the last three years. The frequency of these cyberattacks is appalling; 2244 cases of cybercrime emerge daily, which translates into a crime approximately every thirty seconds. This activity is a highly organized operation that considers the use and importance of technology and data for companies and organizations worldwide.

Cybercriminals operate through intrusive software, and their work can be best understood by considering the methods they use to commit crimes. This requires a brief understanding of ransomware. This article will highlight the points that can help you understand ransomware and how to recognize it.

What is Ransomware?

Ransomware is a type of malware that denies access to computer files by encrypting them with the intent to extract a ransom. Ransomware is malware that blocks access to a computer system until a sum of money is paid. It’s most commonly used for financial gain but can also extort people or organizations.

Ransomware attacks have become more common over the past few years. These have evolved from malicious software to more sophisticated attacks aimed at specific targets like healthcare and government organizations.

Data is virtually wealth today, and whoever controls it has leverage over other entities in today’s ultra-competitive world. Therefore, getting hands on a company’s data or their online service provider systems is equivalent to bringing it to its knees. No amount is large enough for the company to bail itself out of the situation. Therefore, it’s necessary to take the right preventive measures before an actual disaster happens.

Ways to Identify Ransomware

So, how do you know whether or not a ransomware attack has invaded your company’s system? Well, the answer is both simple and complicated. Most cybercriminals are quite stealthy when it comes to breaking into your system, and once they’re in, the rest of the attack is done with ease. So, where does it all start? Click here to read types of ransomware 2023.

1. All Starts with Phishing

You might receive a seemingly normal email in which the sender poses as either a legitimate third-party company or co-worker and may attach a link that will require you to enter some private details. Once you enter your information, you have allowed illegal entry into your computer system.

2. The Emergence of Unexpected Network Scanners

The popping up of network scanning tools is another sign of a potential ransomware attack. This is how hackers hold as much information about your computer network as they can.

3. Illegitimate Intrusion Into Active Directory and Presence of Suspicious Software

Software’s are a clear-cut indication that your system has been invaded through Ransomware, as hackers predominantly use this mal-software to get hold of the Active Directories within your networks and gather information about various users.

4. A Splash Screen Might Say It All

Occasionally a splash screen may appear that blocks access to your system. This screen may also contain instructions provided by the hacker, which will tell you how to pay the ransom and get access to your data again.

5. Denial of Access to Your Data Files

In other cases, you may be unable to open your data files, indicating your data encryption. The computer might keep telling you that you do not have the required program to unlock your files, and this occurrence would be an anomaly as it was not there when you opened the same file either the other day or moments prior.

6. File Extensions Become Fishy

Your files may lack their usual file extensions like .jpeg, .exe, .pdf, etc. After the dot, it might display that it is “encrypted.” Alternatively, an extension might not be there, strengthening the possibility of a ransomware attack.

7. Your Files are Renamed

Similarly, your files may be renamed as ransomware encrypts them, throwing a major red flag on the field. Remember to check your files to see if they have been to direct your doubts about a malware attack.

8. Ransom Note Eliminates All Doubts

Eventually, you will receive a ransom note requiring you to pay the amount desired by the hacker. A most common method for you to receive this ransom note is usually through email.

9. A Dry Run of Small-Scale Test Attacks

Ransomware attacks often start with a test run that does not cause any damage to the organization yet. The attackers may want to “test” their code by installing it on a few machines without causing any damage. This allows them to see any network security that may be in place and whether or not they can bypass it. If the hackery succeeds at getting past the network security, they will launch a large-scale attack that will be far more damaging.

Conclusion

You are never entirely safe from ransomware when using a computer. Ransomware can cause devastating consequences to an infected system and damage your company from the inside out.

Maintaining a safe system is not straightforward, but with the proper care, it is possible. Ransomware attacks are difficult to avoid, but you can easily control them with robust security measures.

Protected Harbor has built-in detections based on industry best practices and is continuously updated to provide you with the most up-to-date protection available. With various notification options, you can be sure that the people who need to know about these events will be notified. To get the most out of these features, you might also choose to invest in monitoring services as a precaution for your company to keep track of every device on your network and collect data about its activities.

You are more likely to catch a virus within its early stages before it can infect the rest of your system and cause continuous damage. If you have a dedicated IT team on the job to help detect any potential system anomalies, you are in the right direction. Contact Protected Harbor today for a free pen-testing and IT Audit.

The Recent Medical Data Leaks and What You Can Do About It

Did you know that medical data is the new gold? Unencrypted patient records are worth $300 billion, and that number will keep growing. This blog will explore the recent medical data leaks and their potential consequences. You’ll also learn how to protect your sensitive information — so you can avoid being one of the many victims of medical data breaches.

A recent study by Comparitech covered breaches. Their team of researchers analyzed data from 2009 to June 2022 to find out which US states suffer the most medical breaches and how many records have been affected each year. They also looked at breaches from January 2021 to June 2022 to find the most significant cause of these breaches and the most-affected healthcare organizations.

Key Findings

• In 2017 alone, there were over 2,800 data breaches, affecting over 178 million patients in the US alone.
• More than half of data breach victims don’t even know they’ve been affected.
• Only 13% of healthcare providers offer free identity protection services.
• Over 50% of data breach victims do not change their passwords after a breach.
• 4,746 medical breaches were reported between 2009 and June 2022.
• These breaches affected 342,017,215 user records.
• 803 documented medical breaches made 2020 the year with the most (the second-highest was 2021 with 711).
• With almost 112 million records affected overall, 2015 saw the most records affected.
• Hospital networks are responsible for the most records that have been compromised in 2021 and 2022 (so far), accounting for 8.8 million records (16 percent of all records affected). Specialist clinics—clinics that specialize in a particular area of medicine—account for the most data breaches (15 percent), with 130 breached entities overall.
• Hacking was the most frequent breach in 2021 and 2022 (so far), making up 40% of breaches (353 out of 862).

Top 5 Medical Data Breaches

Anthem  Inc. – The second-largest health insurance company in the US, was hit with a massive data breach in 2015 – one of the largest on record (78.8 Million records).

Optum360 LLC- From August 2018 to March 2019, hackers gained access to the sensitive financial and personal data of 11.5 million lab patients at the American Medical Collection Agency.

Excellus Health – This breach affected 10 million people and was discovered two months after the Anthem breach was announced.

Premera Blue Cross – This breach impacted 11 million people and was caused by malware that was used for two months. Premera Blue Cross was compelled to pay the OCR $6.85 million.

Laboratory Corporation of America Holdings- In 2019, A hacker gained access to the American Medical Collection Agency, a third party it employed for payments. Over 10.2 million people’s personal, financial, and medical information was compromised.

Biggest Years for Medical Data Breaches

The year with the most medical data breaches, with an overall total of 803, was 2020. A significant number of breaches were also reported in 2021 (711), closely followed by 2019 (520). This demonstrates the exponential growth in medical data breaches over the past three years.

The median number of records affected by each breach between 2009 and 2018 remained roughly 2,000 when we looked at the median number of records affected for each year. In 2019, there was a significant increase from 2018. (rising by 70 percent from 2,284 to 3,893). This persisted through 2020 (with a rise of 26% from 3,893 to 4,916) and from 2021 to 2022. (rising by 4 percent up to 5,122).

Why the increase in data breaches? There are many reasons, including the fact that the healthcare industry is growing, more people are using the Internet, and more sensitive data is being exchanged online. The healthcare industry is still struggling to adapt to the cyber threat landscape.

Most Common Data Breach Type

Data breaches are rising, and data loss is becoming more common. But what type of data breaches are most prevalent in the healthcare sector? Healthcare providers losing control of their data is a common occurrence nowadays.

With 288 out of 711 breaches (41 percent) in 2021 involving medical companies, hacking emerged as the most prevalent method. With 161 attacks (23% of all attacks, excluding unknowns), ransomware was the next most prevalent category. Theft of data is the third most prevalent type of data breach.

2022 for Medical Data Breaches

151 documented medical data breaches impacted 7,997,739 records during the first half of 2022. Even if these numbers seem low, they may increase over the next few months.  Perhaps more focused attacks are the cause of this. This is evident from the MCG Health data leak. The software provider revealed that its systems were breached through unauthorized access on June 10 this year. Nearly 800,000 records have been affected by the breach on MCG Health, and at least eight organizations have reported it thus far.

Conclusion

The healthcare sector is under attack, and the threat is likely to grow as time goes on. The best way to protect sensitive information is to prepare in advance. Encrypt the data before sending it over the Internet or storing it on a device. This protective measure can be applied to nearly any data type, preventing unauthorized individuals from accessing the information.

Protected Harbor helps companies prevent cyber breaches, data loss, and regulatory non-compliance by offering security solutions such as data monitoring, cloud security, and DLP. Our clients include small businesses, enterprises, healthcare, and government agencies.

Protected Harbor is one of the top cybersecurity providers trusted by thousands of businesses across the country for offering robust cybersecurity solutions. With our expert team of engineers and technicians, you can be assured complete security for your business.

Get a free cybersecurity and ransomware audit today and get cyber-secured.

What to do in a Ransomware Situation

Imagine finishing up a critical work report when you suddenly lose access to all of your files. Alternatively, you may receive a strange error message requesting you donate Bitcoin to decrypt your computer.

Regardless of the scenario, a ransomware attack can be devastating for its victims.

Hackers are increasingly focusing on organizations to gain access to their files, passwords, sensitive data, and other information. In reality, ransomware impacted 71% of organizations targeted by attacks in 2017. In 2020, 127 new ransomware families were found, up 34% from 2019. Also, in 2020, there were 304 million ransomware assaults worldwide. Organizations’ yearly ransomware attacks have risen since 2018, culminating at 68.5% in 2021.

So, what is ransomware, exactly? In its most basic form, ransomware is malware that infects a computer or a device and encrypts the files, rendering them worthless. The hacker holds the data captive until the ransom money is paid for the encryption key to unlock files and data. Here’s what to do in a ransomware situation and how you may try to avoid it.

Who is a Target for Ransomware?

Ransomware can be targeted at anyone. Here’s an overview of who ransomware attacks most:

1.    Home Users

Home users are more likely than businesses to be targeted because they tend to be more vulnerable. They’re less likely to have backup systems and may be more willing to pay if they think they can live without their data.

2.    Businesses and Organizations

Businesses are targeted because they often have large amounts of valuable data on their systems that criminals want access to. If criminals can get access, they can steal information or hold it hostage as leverage against the business owner.

Steps to Take After Getting Hit by Ransomware

If you’re hit by ransomware, don’t panic! There are steps you can take right away to minimize the damage.

1.    Stay Calm and Collected

The first thing you should do is not panic. Ransomware is designed to make you panic and pay the ransom as quickly as possible. If you’ve been hit by ransomware and don’t know what to do next, take a deep breath and think about your options. You’ll have more time than you think — even though the malware locks down your computer, it doesn’t delete any files immediately or completely lock them up forever.

2.    Check Your Security

If the ransomware encrypts your computer or network, you should immediately check your security. If you’re running a version of Windows, that’s no longer supported by Microsoft. The ransomware may infect your computer through an exploit. If you’re using unsupported software or operating systems, update them as soon as possible. Also, ensure that all your software is up-to-date with the latest security patches and updates.

3.    Cut the Internet Supply

Ransomware infections often encrypt all the data on an infected device. This can include both your files as well as your operating system files. You must disconnect your device from any networks or other devices before attempting to remove the infection. Ransomware often uses hidden network shares to spread and encrypt more computers. Any connection to these shares could spread more infections across your network.

4.    Write Down Key Details

If your computer has been encrypted by ransomware, write down any information that may be required later. This includes serial numbers for devices and software installed on your computer, license keys for programs such as Microsoft Office, financial information stored in online banking applications, and even usernames and passwords for websites accessed using the browser. Keep this list in a safe place separate from where it was stored initially so that it doesn’t get lost during cleanup efforts or damaged by future malware attacks against your network or computer system.

5.    Take a Screenshot of the Ransomware Message

If you see a message on your screen saying that your files are encrypted and you need to pay a ransom to decrypt them, take a screenshot of the entire screen. This will help law enforcement identify the strain or variant and track its creator(s).

6.    Notify Your IT Department

After taking a photo, you should notify your IT department immediately so they can remove the malware and protect your computer from future attacks. If you don’t have an IT department and are unsure how to remove ransomware manually, it’s best to leave this to professionals who have experience dealing with these types of threats.

7.    Look for Decryption Tools

Ransomware attacks often include a “decryptor” or key that can be used to unlock files after payment has been made. If there’s no decryptor included in the package, victims can often find them on forums or other sites dedicated to helping victims of ransomware attacks.

8.    Report the Ransomware

You should report the ransomware attack to law enforcement but do so carefully. Don’t share your encrypted files with anyone, even law enforcement officials. The FBI has warned that it doesn’t have the tools to decrypt those files and could accidentally expose them to hackers.

What Not to Do After Getting Hit by Ransomware

Here are some crucial things that you must ignore after getting hit by ransomware.

●      Don’t Be Embarrassed to Talk About the Ransomware

If you suspect your system has been infected with malware or ransomware, don’t be embarrassed or afraid to tell someone. The idea behind ransomware is that it will force victims to pay up to get their data back — and paying up is what they want. If you don’t pay, they won’t get paid and won’t give you your data. So why would anyone want to keep quiet about being hit with this type of malware?

●      Don’t Be Quick to Pay the Ransom

If you decide to pay the ransom, there is no guarantee that the criminals will release your files as promised. Paying a ransom can put you at greater risk of permanently losing all of your data. Ransomware criminals often keep files encrypted even after receiving payment and sometimes even send victims bogus information about how much was paid — or tell them their computers are still infected with malware when they aren’t.

●      Don’t Use the Infected Computer Again

This could cause additional damage to your computer or allow other malware to get onto it. If you can’t afford to take this computer offline immediately, disconnect it from any network it may be connected to (and turn off wireless).

●      Don’t Try to Remove the Ransomware Yourself

Many strains are designed to block any attempts at removal, so they can continue to hold your data hostage. Instead, use an antivirus program or another malware removal tool that can disinfect affected systems automatically.

Final Words

Ransomware, while simple in concept, is persistent and destructive. However, you can prevent these malicious attempts from causing significant damage with due attention and excellent security hygiene.

If you are a victim of ransomware, keep in mind that you can lessen the effects if you take rapid and effective action after the assault.

Stay protected from ransomware by keeping your software up to date and installing anti-virus software, or take the help of a third-party cybersecurity provider. Stay vigilant about what you click on, and make sure you have a backup plan in case you get hit with ransomware. Get advice from experts and use top-notch solutions from Protected Harbor to reduce the risk of ransomware. With the right data protection software with us, you can set up a vault that is protected by a firewall to prevent unauthorized access; it also uses geo-location to prevent access from unauthorized locations.

Contact us today to learn more about our offerings and how they can help you stay protected from ransomware and other cyber threats.

Non-profit Computer Services: Building the Foundation for Your Non-Profit’s Success

Non-profit organizations are often driven by passion, not profits. But that doesn’t stop non-profits needing technology to operate efficiently and thrive. Technology can support growth by streamlining operations, making collaboration with partners and volunteers easier, or increasing the organization’s visibility to potential donors.

Whether your non-profit is just starting or looking for ways to improve efficiency, these tips will help you better manage your non-profit’s IT needs. Here is the next video in the series Uptime with Richard Luna. This blog post will cover why your non-profit should invest in IT services or managed serv and how to find the right partner.

All Has to be Seamless

In the dynamic landscape of non-profit organizations, leveraging technology effectively is crucial to fulfilling their missions. Non-profit IT services play a pivotal role in ensuring seamless operations and impactful outreach. Managed IT services for non-profits provide tailored solutions to address the unique challenges these organizations face. From optimizing network infrastructures to implementing robust cybersecurity measures, these services are designed to enhance efficiency while maintaining a focus on cost-effectiveness.

Non-profit IT services empower organizations to leverage the latest advancements, such as cloud solutions and data management, without the burden of day-to-day IT management. By partnering with a trusted managed IT service provider, non-profits can concentrate on their core objectives, confident that their technological foundation is secure, reliable, and aligned with their philanthropic goals.

When it comes to non-profit IT services, the tech experience must be seamless for your internal team and end users. Your services should integrate well with your existing tools and be easy to set up. They should also provide a straightforward user experience—whether someone is using your website or accessing a hosted application, they should not be overwhelmed by technology.

Provide a Uniform Interface

One of your organization’s most influential services is a uniform interface for managing your environment. You may have one or several application or platform environments. You may also have one or more partner organizations or support system that provide you with internal or external services, such as email systems, hosted applications, and data storage.

These multiple environments and partners may need to be integrated, monitored, and managed in a single interface. Your non-profit IT services partner should be able to help you do this. In particular, you’ll want to ensure the partner can provide a single pane of glass to manage your environments, no matter where they are hosted, so you can have one view of all your operations.

Finding the right partner

Finding the right IT partner for your nonprofit organizations is more critical than the cost. It’s about meeting your needs, including your ability to collaborate, manage operations, and measure results. Before you begin the search for non-profit IT services, do some self-reflection on your organization’s goals and objectives. Are you seeking a turnkey solution? Will you need to staff the project internally? What are your most prominent non-profit IT challenges? These are all critical questions to consider when looking for the right partner and customer service for your non-profit.

Conclusion

When it comes to non-profit IT services, you want to be sure to select a partner that will help you meet your strategic goals. You want to make sure the partner can provide the level of service you need and that it can scale as your needs grow. You also want to ensure the partner is committed to positive social impact and can show you how their technology and services are helping other non-profits succeed.

With the right partner like Protected Harbor and the right level of support, there is no limit to what your non-profit can accomplish. Protected Harbor is dedicated to offering scalable and affordable solutions and is aware of the unique challenges faced by non-profit organizations. We have spent years planning IT infrastructures for NGOs to ensure they receive the IT support required for both short- and long-term objectives while being productive.

To find out more about how our IT solutions may assist your non-profit organization in achieving its objectives, get in touch with Protected Harbor for a free consultation and IT Audit.

How to Prevent Malware

Whether it’s a new album from our favorite band, an application to make our browser run faster, or a new computer game we want to check out, we are in a state of constant downloading. We can leave ourselves open to cybercriminal attacks if we aren’t vigilant about what we download.

When our gear starts behaving strangely, our first thought is that it’s a virus. Though a virus is always a possibility, the problem is more frequently known as malware. The malware was the most concerning cyber threat targeting enterprises, according to a poll of global IT security decision-makers conducted in November 2020. Phishing and ransomware were tied for second place with a relative score of 3.99 on a five-point scale.

This article will discuss how to prevent malware and highlight ways how to prevent malware. Let’s get started.

The Most Common Ways You Can Get Malware

Malware is a type of software program that is designed to damage or disable computers and computer systems. It includes computer viruses, worms, Trojan horses, ransomware, spyware, and adware. Malware can cause a loss of productivity, revenue, and reputation for businesses. In some cases, malware can lead to data theft or identity theft.

One of the most common types of malware is a virus. A virus is a small code that attaches itself to another program or document so it can spread from one computer to another without being detected by security software. Viruses are often sent through legitimate email messages but contain malicious attachments or links to malicious websites.

Malware is a huge problem, and it cannot be easy to protect yourself. Some people think they’re safe because they don’t install software from the internet, and that’s true, but malware can still get on your computer in other ways.

The most common ways you can get malware:

• Downloading free software (malvertising)
• Opening an infected attachment in an email
• Visiting a malicious website
• Sending files to someone via email or instant messaging

Impact of Malware

Malware may also include spyware and adware programs that collect information about your online activity and display unwanted or intrusive advertisements on your screen. Some malware is designed to steal your personal information, such as credit card numbers or passwords.

Often, malware is installed without your consent when you visit an infected website or open an email attachment containing a virus. Once installed, malware can perform any number of functions, including:

• Stealing your personal information.
• Stealing money from your bank account.
• Disabling essential system files so that you cannot use your computer.

Do I Need to Clean My Network or Computer for Malware?

You can protect yourself from malware in several ways. The first is personal vigilance. You should avoid clicking on links, downloading files from unknown sources, and visiting websites with a reputation for containing malicious code. Most importantly, ensure all your software is updated, including your operating system and browser.

The second protection method uses protective tools such as firewalls and antivirus software. These tools can monitor your network traffic and detect any suspicious behavior coming from your computer or network, then block it before it has a chance to do any damage.

Steps to Protect Your Computer from Malware

So, what can you do to protect yourself against common viruses like ransomware, phishing, and cryptojacking?

A strategy is outlined below.

1.    Rely Only On Secure Networks (Encrypted)

If you’re using an unsecured Wi-Fi network, someone could easily intercept your data as it moves between your computer and your site. This includes sensitive information like passwords and credit card numbers.

2.    Employ Browser Common Sense

Browsers are one of the most common ways malware gets onto your computer. Many sites try to trick you into clicking on links or downloading files that contain malware. Be careful when browsing online, and avoid clicking on links in emails from unknown senders.

3.    Take Care of Your Personal Information

The most important thing to prevent malware from infecting your device is to keep a tight grip on your personal information. This means never sharing personal details over email or social media platforms. It would be best if you also avoided downloading apps from unverified developers and websites, as they could be hiding malicious code inside their programs.

4.    Stay Up-to-Date on the Latest Attacks

Maintain your operating system, any third-party applications installed on your computer, and any antivirus software installed on your computer to have the latest protection against new threats that may be around the corner.

5.    Use Antivirus Software

While not foolproof, antivirus software can detect and block some types of malware at entry into your device or system. But even if it does catch a virus, it won’t remove it from your computer because it doesn’t have access to all areas of the operating system where there are viruses.

6.    Don’t Click Suspicious Links or Attachments

It can be hard not to click on suspicious links or attachments in emails or text messages, especially if they appear to come from someone you know. However, if an email or text message looks strange, don’t open it! Malware can spread through email attachments and links that take you to phishing websites, where criminals try to trick users into giving up their personal information.

7.    Use Strong Passwords

Make sure you use a different password for each account — including gaming accounts. At least eight characters should be used with a combination of numbers and letters that aren’t found in the dictionary or on a keyboard. It shouldn’t be easy to guess your birthday, family member’s name, or pet’s name.

8.    Configure Regular Scans and Monitor Settings

Malware can be distributed using various methods, including email attachments, social media links, and fake websites. To stop malware from infecting your device, you need to configure it for scanning regularly. This will help identify any threats before they cause damage to your system. You should also configure your network settings to detect any changes in traffic patterns that might indicate an attack.

9.    Always Update Your Operating System

You must keep your operating system up-to-date because new updates often contain patches for existing vulnerabilities that malware developers could exploit. If you don’t update regularly, it leaves your device susceptible to attacks by cybercriminals who may use these vulnerabilities against users with outdated systems.

Final Words

Infections with malware can be fatal for businesses. Malware can seriously harm your finances and reputation by disrupting essential procedures and stealing or encrypting vital data. Use the suggestions above to safeguard you and your company against malware attacks. Additionally, make sure you regularly isolate the backup of your data so that you can restore it from a backup if your environment becomes infected with malware. You should always ensure you download software from trusted sites only.

At Protected Harbor, we are a team of cybersecurity experts who can assist your business in safeguarding critical data from cyberattacks and data breaches. We offer 24/7 monitoring, isolated backups, endpoint security, network security, and advanced threat detection to protect your organization against malware, ransomware, and other cyber threats. Our expert engineers will work with you to develop a customized network security solution that meets your organization’s needs. From top to bottom, we ensure that your network is secure and protected against the latest cyber threats.

Contact Protected Harbor today for tools and free IT consultation regarding malware prevention and detection.

Small Business Network Security Checklist

In today’s business environment, cybersecurity is a crucial concern regardless of a company’s size. The impact of a security breach might result in the destruction and closing of a smaller-sized firm if they lack the resources for considerable damage control. Because of this, every company needs to take the proper precautions to safeguard critical data from unauthorized users, no matter how small or large.

This checklist will help you to stay on top of your network security and avoid the most common mistakes. Download it now.

What is Network Security, and Why is it Important?

The internet is a fantastic resource for modern enterprises. Instead of a room full of old filing cabinets, a searchable database is available worldwide and across all wireless networks. Nowadays, we can even attend a video meeting and get the same results without the need to fly to another location for the same in-person meeting.

However, even though we now have a lot of new conveniences, business networks are even more exposed to vast, complex security threats. Every time a new program or a piece of hardware is put into use, there is a chance for online hackers to break in and steal sensitive data from a person or company.

Businesses must ensure they are effectively controlling their network security if they want the convenience of the internet and the much-needed security. Even though doing a network security audit can be stressful, companies should still do them if they want to keep their data as secure as possible.

We’ve created a brief security and audit checklist below to make things simpler and to help prevent cyber-attacks.

1. Use Antivirus and Anti-malware

Anti-malware and antivirus software safeguards you from any unwanted programs installed on your network, including viruses, trojans, ransomware, spyware, and worms. These may reach your system through a corrupted file or link, another infected device, or a combination of the two.

Cybercriminals create malware, or malicious software, to infect your machines for various reasons. For example, ransomware encrypts your files so that you become locked out and are forced to pay the attackers price to access your crucial business data. Malware-based cyberattacks of other kinds could even seize control of your network and use it for a DDoS (Denial of Service) attack or to harm your system directly.

Anti-malware software inspects files as they enter your network and periodically scans the files already on your machine to check for either errors or damaged files. The software will then quarantine or remove any suspicious files if they are found.

2. Regular Software Updates

Software updates are highly likely to include fixes for known security vulnerabilities and performance enhancements. Delaying these updates could prevent you from receiving the patches for known security flaws, putting your data in danger and enabling hackers to access your system.

Consider purchasing patch management software if your network consists of various devices that require updates, such as network equipment like routers or office PCs.

3. Use Strong Passwords

Did you know that weak password security is believed to be the source of 81% of data breaches? By using secure passwords, you can stop hackers from accessing your system. Make sure to change the default password to a secure one when you first receive a device or install any software.

Using default passwords makes it easy for hackers to access your system. Develop a plan to update the password frequently to ensure your devices are always protected.

Make sure your employees understand what a strong password looks like, urge them to follow your company’s password policy, and utilize two-factor authentication on their work devices to stay on the same page.

4. Firewalls

Firewalls use a set of rules to regulate the traffic entering and leaving your network. They are the barrier separating your secure internal network from the unidentified outside network. Firewalls can stop unauthorized traffic from entering your internal network by monitoring the traffic and blocking it.

Additionally, firewalls segment the network to divide traffic into smaller groups that are easier to manage. There are various kinds of firewalls, including proxy firewalls, stateful firewalls, Unified Threat Management (UTM) firewalls, packet-filtering firewalls, Next-Generation Firewalls (NGFW), and so on.

5. Data Loss Prevention (DLP)

Data Loss Prevention (DLP) software scans your network for sensitive data being transported and stored to prevent leaks. Suppose your business has a BYOD (Bring Your Own Device) policy. In that case, for employees who either work remotely or if you keep their data stored in the cloud, data loss prevention solutions become more critical.

DLP solutions safeguard your data by keeping an eye on the network to ensure that users aren’t flouting the rules you’ve set for sensitive data, including sending it to a risky network or making an unauthorized copy. DLP systems do this by continuously monitoring, tracking, and logging where your sensitive data are. This lowers the possibility of accidental mistakes.

6. Managing User Accounts and Remote Access

Limit account permissions to the minimum amount necessary for the user to perform their job. Only utilize administrator accounts when necessary to make changes to the administration. Ensure that only the administrator account has access and each employee has a distinct account with their login information. That remote access is only permitted through a Virtual Private Network (VPN). If at all possible, make your system’s access subject to multi-factor authentication. Also, be sure to remove a former employee’s account as soon as they exit the company.

Since remote work and BYOD policies are the standards for most firms these days, this is even more crucial. Implementing these regulations may encourage users to be more lenient with their data, which could put your company at significant risk. You must take precautions to preserve the integrity and security of your data, including developing a tight policy restricting access to only what’s required for personnel to do their duties.

7. Data Recovery Plan (DRP)

It’s necessary to keep your data safe from illegal and unwanted access, but it’s also crucial to have a disaster recovery plan in case your data is lost. Sometimes, rather than stealing information, the goal of a cyberattack is to just disrupt a business. Do you have a backup copy of all your crucial data in case it gets corrupted or disappears entirely?

To ensure they are not missed and that your backups contain the most recent files, backups should be encrypted and automatically scheduled. Several backup techniques, including onsite servers and cloud backup, provide an extra degree of security.

8. Phishing and Spoofing Messages

Phishing and spoofing perpetrators deceive recipients by sending false communications and other social engineering strategies. These frauds typically pose as trustworthy organizations trying to dupe victims into either downloading harmful files, clicking on dangerous links, or disclosing personal information.

Emails and SMS are two examples of text-based communication channels where spoofing and phishing are frequently used. Installing security solutions with anti-phishing features is strongly advised to help you avoid being a victim of spoofing and phishing. This function will notify you if a link or email’s sender raises any red flags.

On the rare chance that they manage to get past your anti-phishing defenses, you will still need to be vigilant when checking your email to prevent falling for a phishing scam. To enhance your employees’ awareness and attention when checking their inboxes, train your staff and have them participate in phishing scenarios.

9. Train your Workforce

The most crucial aspect of any network security plan is your end users (employees). Your users are your best line of defense, even if you have all the tools, systems, and regulations at your disposal.

When working from home, 47% of employees blamed distraction for their fallibility to phishing attacks. It’s time to train your entire crew to defend against all security threats since the average data breach cost has increased to about $4.64 million.

Ensure your end users understand the potential effects of a security breach on your business, their responsibility for securing company data, and how to protect themselves from malicious actors. To achieve this, you’ll need an excellent training program to instruct your users on how to raise their security levels and to be on alert for any suspicious activity.

10. Develop a Response for Security Breaches

A planned reaction during a breach can significantly enhance your company’s outcome. You’ll have a list of steps you need to follow to protect anything that hasn’t already been accessed rather than having to react immediately. Written instructions will guarantee you follow all the essential procedures to halt the attack from causing more harm and, if necessary, start the recovery process.

If you can act quickly and inform your clients about how it has affected their data security, it can also help you restore your reputation with them. Additionally, small business cyber security includes performing regular vulnerability audits to check your network for potential weak spots and fix them before a breach occurs.

Enhance Network Security with Protected Harbor

A layered strategy is required to protect your network’s security and prevent unauthorized access to sensitive data. By routinely inspecting your network security on all network devices, mobile devices, and other devices with internet access in your organization, you can be sure you are following these security best practices.

In addition to your security system, educating your staff about daily hazards and small business cybersecurity is crucial. Since remote work is the norm for most businesses these days, a more stringent training program is required to guarantee the security and protection of all company data.

Protected Harbor’s Network Engineers create a secure environment by building a network resistant to cyber-attacks and staying operational during emergencies. We use network monitoring tools to scan network performance, security, and compliance. We also troubleshoot issues, upgrade network hardware and software, and work with vendors to ensure new products meet the company’s security requirements.

A network vulnerability assessment from Protected Harbor will help your organization identify potential weaknesses and vulnerabilities in your current network setup.

A Protected Harbor security expert can assist with a free assessment for cybersecurity for small business and vulnerability test to determine your weak points. From there, we will build a plan that includes updates, new configurations, implementation, unlimited onsite support, and live monitoring services for a flat monthly rate to safeguard your network. Ready to get started? Speak to a professional that can assist you with your network and security needs.

Should I Allow a VPN? (NO!)- How do I Send Data Privately?

Do you have sensitive data that you need to send over through email? If so, are you taking the proper security measures when sending them? If you need to exchange files and documents with others online, you want to be able to do so as quickly, securely, and painlessly as possible.

When it comes to sending data privately, you have a few options. The primary way that people do this nowadays is by using a Virtual Private Network (VPN).

According to SurfShark’s data on internet users, VPN usage has been rising gradually worldwide, particularly since the widespread use of smartphones and the rise in certain online activities like business transactions and remote work.

However, some significant drawbacks of VPNs and other methods can cause people to stop using them.

Should You Allow VPN to Transfer Files Securely?

The answer is probably not if you’re using a VPN and want to transfer files from your phone or computer.

Here are some reasons why VPNs aren’t always secure:

• They can’t create or enforce policies that protect credentials: For example, if you use your Netflix account with a VPN, it might be easier for hackers to steal your login information.
• Lack of accountability: Since VPNs hide IP addresses and locations, it’s hard to know who is behind a particular connection. This makes it harder for law enforcement agencies to track down criminals who use them for illegal activities.
• VPN isn’t legal in all countries: Some countries ban VPN use altogether, while others require users to register with the state before operating.
• No Hacker Protection: It is only a tool that makes your online activity more anonymous and secure. The fact that it hides your IP address and location shows that it has some level of encryption, but it doesn’t mean that your data is encrypted.
• You may experience connection breaks: VPNs can cause connection errors or disconnections, which means your data could be at risk of being intercepted by someone else. You could get kicked out of the VPN for no reason or lose access to your favorite websites if the VPN provider goes out of business.

So, if you want to get work done on your computer while connected to a VPN, don’t do it — even if it’s only for a few minutes. If someone compromises your connection, they can see everything you do online and steal any passwords you use in their system.

How do I Send Data Privately?

Consider these tips for sending data safely:

1.    Only Receive Data Transfer from Trusted Sources

You need to use a trusted source to send and receive data privately. If your device has access to the Internet, it can be compromised by malicious software or hackers.

If a hacker gains control of your computer, they can steal the sensitive information on your device and use it to commit identity theft. A good solution is only to use trusted cloud storage and file-sharing services that work with your operating system.

2.    Install Firewall, Antivirus, and Anti-Malware Programs

Firewalls block incoming connections and prevent unknown programs from accessing your computer. The best way to protect yourself from computer viruses is to use a firewall. You can also set up a parental control feature on your computer that blocks access to adult sites and websites with inappropriate content.

3.    Use Trusted Cloud Storage and File Sharing Services

For this purpose, you can also use trusted cloud storage services like Dropbox or Google Drive. These services provide end-to-end encryption for all files uploaded through their servers so that only the person who uploaded them can access them. This is much more secure than sharing folders or other cloud storage services that might allow anyone on the Internet to access your files anytime because those sources are not encrypted!

4.    Encrypt Your Files Before Transferring Them to Other Devices

Before sending any sensitive data files, such as financial information or social security numbers, outside your organization, consider encrypting them using file encryption. File encryption is a method used by many organizations to protect sensitive data files like financial documents and social security numbers from being accessed by unauthorized users.

When encrypted, these files cannot be accessed by anyone other than the person who created them or has physical access to the device that was created (e.g., a USB flash drive). This prevents outsiders from seeing or accessing these files, which could cause significant problems if they become compromised or stolen by someone else.

5.    After Transferring, Turn Off the Wireless Connection

If you have a wireless network, it’s possible that your transfer could be interrupted by someone else who is using the same network. Turning off your wireless connection immediately after the transfer is complete will prevent anyone else from stealing your information.

If you’re using a wired connection instead of a wireless one, anyone who manages to tap into the line between you and your computer will be able to steal any data sent over it. The easiest way to avoid this is to use a password when logging into any servers that might contain sensitive information.

6.    Use Open-Source OS to Transfer Data Safely Using Physical Media

Using an open-source OS, like Linux, can be very helpful in reducing the danger of transmitting malware into your computer when transferring sensitive and crucial data between devices, such as when using a USB stick or other physical media.

This is because most viruses and malware cannot be executed on your machine. After all, the open-source OS prevents them from doing so. Before the transfer procedure, the harmful files will go inactive, and you can quickly delete them.

Final Words

There are numerous reasons to use a VPN service, but the pros do not necessarily outweigh the cons. If you value privacy, there is no reason to let a Virtual Private Network or any other service send your data through an unencrypted channel. It’s better not to use a VPN and to switch to other secure sources to transmit data effectively and privately.

Other options are available such as Google Drive and Cloud services, they are just as easy to use and have better outcomes.

Protected Harbor data protection service secures data and sends it privately, so your data remains, well, private. It offers a security-first approach to data transfer, making it the best option for enterprises to transfer their sensitive data.

This service secures your network endpoints plus keeps your data secure by encrypting it before it ever leaves your network. Finally, it meets the standards for compliance with regulations like GDPR. It’s a secure and easy-to-use service that can be implemented quickly with a simple click-to-send button.

Moreover, it permits only authorized personnel to access the data, which is critical for enterprises. If you are looking for a best-in-class cloud solution, choose a trusted service like Protected Harbor.

Consult with our data security expert today to learn how we keep your data safe.

Is All Monitoring the Same: A Closer Look

In today’s digital world, monitoring IT performance and availability are more important than ever. Organizations must ensure that their business-critical applications and systems are always up and running to continue to serve customers, meet operational objectives, or meet compliance standards.

Welcome to another blog in the series Uptime with Richard Luna. Today we are discussing monitoring, its types, and choosing a vendor with the right monitoring service for your organization.

What is Monitoring?

Monitoring the performance of your technology infrastructure enables you to manage risk and identify issues before they significantly impact users or operations. However, monitoring can mean different things in different contexts.

Monitoring generally refers to keeping track of some measurable aspect of a system. It may be the output of some sensor (which is how we usually think about monitoring), or it could mean a log file with information about events that have occurred in the system being monitored.

Monitoring can also refer to analyzing data from past interactions with the system under observation to anticipate future needs and plan accordingly.

As a result, when seeking out monitoring solutions for your organization, it is essential to understand what each solution offers beyond just checking if something is “on” or “off” at any given time.

The details in the video will help you evaluate potential vendors so you know what you’re getting when signing an agreement for a new monitoring solution for your organization.

Proactive Monitoring

Proactive monitoring monitors your systems to identify potential outages and bottlenecks before significantly impacting users or operations. These solutions can be used to detect and report current issues and predict what might happen in the future by analyzing historical data.

This monitoring solution monitors a broader set of business systems beyond critical ones. They will typically have thresholds and rules in place to keep track of a much more comprehensive set of metrics and detect events earlier than real-time monitoring would, even if those types of events do not affect a critical system.

Proactive monitoring solutions are suitable for keeping track of scenarios that are mission-critical or for anticipating future issues by analyzing trends from past data.

Summing up

Monitoring can be used for many different things. You might be monitoring for uptime or SLA compliance, monitoring for availability or performance, monitoring for security or risk reduction, or monitoring for compliance or regulatory auditing. Regardless of your use case, monitoring is essential to your infrastructure.

If you are a small to medium-sized business, you may not fully have the internal staff to monitor your network and systems. With a 24×7 proactive monitoring service from Protected Harbor, you don’t need to worry. We will create a customized plan that suits your company’s needs, keeping your financial situation and risk profile in mind.

Our team of experts will review your current IT setup to determine if it meets your company’s goals. If it doesn’t, we will provide a detailed list of recommendations to help you get the most out of your IT investment.

Click here to schedule your technology audit today!