Flat Rate Pricing Model Explained

In the business world, there are several methods and pricing strategies that businesses use to sell their products or services. Pricing strategies can be complex and often tailored to suit a company’s needs and target customers. When looking at your options, you may wonder whether flat-rate pricing can benefit your business. The answer is yes! There are many benefits to using flat-rate pricing as your pricing strategy, mainly if you operate in a niche market or have unique services or products.

Welcome to another video in the series Uptime with Richard Luna. This video is for you if you’ve ever wondered if flat rate pricing is the correct model. In this blog, we’ve explained the flat rate pricing model and its pros and cons. Watch the full video to learn more.

What is Flat Rate Pricing?

In a flat-rate subscription model, all features and access levels are available to users for a monthly or annual fee. For instance, your monthly or yearly payment is fixed if you purchase a New York Times subscription.

What are the Pros and Cons of Flat-rate Pricing?

Like any subscription pricing model, there are advantages and disadvantages. Although flat rate pricing might be a tool for early monetization, your capacity to expand may be limited by its lack of adaptability and scalability.

Pros- The simplicity and predictability of flat rate pricing are its main advantages. A flat-rate pricing strategy is simple to explain, which makes it simple to sell. Flat rate pricing might be a good option if your target consumer values simplicity or needs a simple fix for a simple issue.

Flat rate pricing can also be effective for businesses with a specific product and buyer persona. In this case, a flat rate price structure frees the founders to concentrate on revenue, customer acquisition, and customer retention rather than developing a pricing plan for various personas that don’t yet exist.

Cons- Although the flat rate option is all but gone in the SaaS environment, it may be effective for a small number of businesses. A one-size-fits-all strategy will ensure that none of your users are satisfied. Business owners might choose a rival that offers a beginner plan that is more reasonably priced, while larger companies might need more features or bandwidth than your flat-rate subscription plan can provide.

Any SaaS adopting a flat-rate model is also riskier for larger enterprises. These companies can burden both your server and customer support resources, and thanks to fixed pricing, you won’t get paid any extra for your trouble.

Wrapping Up

If you’ve taken the time to read this article, then you’re interested in learning about flat-rate pricing. The good news is that flat-rate pricing is one of the best strategies for growing and recurring revenue for many businesses.

Many businesses don’t adopt the strategy of using a flat rate. These businesses often charge a la carte for each product or service provided. Unfortunately, they often struggle with growing revenue and achieving profitability. Companies often fail to adopt a more effective pricing strategy due to a lack of knowledge. Adopting a flat-rate pricing strategy is an excellent way to ensure your business is profitable and growing.

A company might sell its products or services at a fixed price, offer discounts based on volume, or offer an auction-style price that changes based on the demand for a given product or service. The best pricing model for a company depends on its goals, target customers, and overall business model.

Regardless of which model you choose, you can partner with Protected Harbor, and our experts will create customized flat-rate pricing for your needs. Get a free consultation and IT audit today.

Small Business Network Security Checklist

In today’s business environment, cybersecurity is a crucial concern regardless of a company’s size. The impact of a security breach might result in the destruction and closing of a smaller-sized firm if they lack the resources for considerable damage control. Because of this, every company needs to take the proper precautions to safeguard critical data from unauthorized users, no matter how small or large.

This checklist will help you to stay on top of your network security and avoid the most common mistakes. Download it now.

What is Network Security, and Why is it Important?

The internet is a fantastic resource for modern enterprises. Instead of a room full of old filing cabinets, a searchable database is available worldwide and across all wireless networks. Nowadays, we can even attend a video meeting and get the same results without the need to fly to another location for the same in-person meeting.

However, even though we now have a lot of new conveniences, business networks are even more exposed to vast, complex security threats. Every time a new program or a piece of hardware is put into use, there is a chance for online hackers to break in and steal sensitive data from a person or company.

Businesses must ensure they are effectively controlling their network security if they want the convenience of the internet and the much-needed security. Even though doing a network security audit can be stressful, companies should still do them if they want to keep their data as secure as possible.

We’ve created a brief security and audit checklist below to make things simpler and to help prevent cyber-attacks.

1. Use Antivirus and Anti-malware

Anti-malware and antivirus software safeguards you from any unwanted programs installed on your network, including viruses, trojans, ransomware, spyware, and worms. These may reach your system through a corrupted file or link, another infected device, or a combination of the two.

Cybercriminals create malware, or malicious software, to infect your machines for various reasons. For example, ransomware encrypts your files so that you become locked out and are forced to pay the attackers price to access your crucial business data. Malware-based cyberattacks of other kinds could even seize control of your network and use it for a DDoS (Denial of Service) attack or to harm your system directly.

Anti-malware software inspects files as they enter your network and periodically scans the files already on your machine to check for either errors or damaged files. The software will then quarantine or remove any suspicious files if they are found.

2. Regular Software Updates

Software updates are highly likely to include fixes for known security vulnerabilities and performance enhancements. Delaying these updates could prevent you from receiving the patches for known security flaws, putting your data in danger and enabling hackers to access your system.

Consider purchasing patch management software if your network consists of various devices that require updates, such as network equipment like routers or office PCs.

3. Use Strong Passwords

Did you know that weak password security is believed to be the source of 81% of data breaches? By using secure passwords, you can stop hackers from accessing your system. Make sure to change the default password to a secure one when you first receive a device or install any software.

Using default passwords makes it easy for hackers to access your system. Develop a plan to update the password frequently to ensure your devices are always protected.

Make sure your employees understand what a strong password looks like, urge them to follow your company’s password policy, and utilize two-factor authentication on their work devices to stay on the same page.

4. Firewalls

Firewalls use a set of rules to regulate the traffic entering and leaving your network. They are the barrier separating your secure internal network from the unidentified outside network. Firewalls can stop unauthorized traffic from entering your internal network by monitoring the traffic and blocking it.

Additionally, firewalls segment the network to divide traffic into smaller groups that are easier to manage. There are various kinds of firewalls, including proxy firewalls, stateful firewalls, Unified Threat Management (UTM) firewalls, packet-filtering firewalls, Next-Generation Firewalls (NGFW), and so on.

5. Data Loss Prevention (DLP)

Data Loss Prevention (DLP) software scans your network for sensitive data being transported and stored to prevent leaks. Suppose your business has a BYOD (Bring Your Own Device) policy. In that case, for employees who either work remotely or if you keep their data stored in the cloud, data loss prevention solutions become more critical.

DLP solutions safeguard your data by keeping an eye on the network to ensure that users aren’t flouting the rules you’ve set for sensitive data, including sending it to a risky network or making an unauthorized copy. DLP systems do this by continuously monitoring, tracking, and logging where your sensitive data are. This lowers the possibility of accidental mistakes.

6. Managing User Accounts and Remote Access

Limit account permissions to the minimum amount necessary for the user to perform their job. Only utilize administrator accounts when necessary to make changes to the administration. Ensure that only the administrator account has access and each employee has a distinct account with their login information. That remote access is only permitted through a Virtual Private Network (VPN). If at all possible, make your system’s access subject to multi-factor authentication. Also, be sure to remove a former employee’s account as soon as they exit the company.

Since remote work and BYOD policies are the standards for most firms these days, this is even more crucial. Implementing these regulations may encourage users to be more lenient with their data, which could put your company at significant risk. You must take precautions to preserve the integrity and security of your data, including developing a tight policy restricting access to only what’s required for personnel to do their duties.

7. Data Recovery Plan (DRP)

It’s necessary to keep your data safe from illegal and unwanted access, but it’s also crucial to have a disaster recovery plan in case your data is lost. Sometimes, rather than stealing information, the goal of a cyberattack is to just disrupt a business. Do you have a backup copy of all your crucial data in case it gets corrupted or disappears entirely?

To ensure they are not missed and that your backups contain the most recent files, backups should be encrypted and automatically scheduled. Several backup techniques, including onsite servers and cloud backup, provide an extra degree of security.

8. Phishing and Spoofing Messages

Phishing and spoofing perpetrators deceive recipients by sending false communications and other social engineering strategies. These frauds typically pose as trustworthy organizations trying to dupe victims into either downloading harmful files, clicking on dangerous links, or disclosing personal information.

Emails and SMS are two examples of text-based communication channels where spoofing and phishing are frequently used. Installing security solutions with anti-phishing features is strongly advised to help you avoid being a victim of spoofing and phishing. This function will notify you if a link or email’s sender raises any red flags.

On the rare chance that they manage to get past your anti-phishing defenses, you will still need to be vigilant when checking your email to prevent falling for a phishing scam. To enhance your employees’ awareness and attention when checking their inboxes, train your staff and have them participate in phishing scenarios.

9. Train your Workforce

The most crucial aspect of any network security plan is your end users (employees). Your users are your best line of defense, even if you have all the tools, systems, and regulations at your disposal.

When working from home, 47% of employees blamed distraction for their fallibility to phishing attacks. It’s time to train your entire crew to defend against all security threats since the average data breach cost has increased to about $4.64 million.

Ensure your end users understand the potential effects of a security breach on your business, their responsibility for securing company data, and how to protect themselves from malicious actors. To achieve this, you’ll need an excellent training program to instruct your users on how to raise their security levels and to be on alert for any suspicious activity.

10. Develop a Response for Security Breaches

A planned reaction during a breach can significantly enhance your company’s outcome. You’ll have a list of steps you need to follow to protect anything that hasn’t already been accessed rather than having to react immediately. Written instructions will guarantee you follow all the essential procedures to halt the attack from causing more harm and, if necessary, start the recovery process.

If you can act quickly and inform your clients about how it has affected their data security, it can also help you restore your reputation with them. Additionally, small business cyber security includes performing regular vulnerability audits to check your network for potential weak spots and fix them before a breach occurs.

Enhance Network Security with Protected Harbor

A layered strategy is required to protect your network’s security and prevent unauthorized access to sensitive data. By routinely inspecting your network security on all network devices, mobile devices, and other devices with internet access in your organization, you can be sure you are following these security best practices.

In addition to your security system, educating your staff about daily hazards and small business cybersecurity is crucial. Since remote work is the norm for most businesses these days, a more stringent training program is required to guarantee the security and protection of all company data.

Protected Harbor’s Network Engineers create a secure environment by building a network resistant to cyber-attacks and staying operational during emergencies. We use network monitoring tools to scan network performance, security, and compliance. We also troubleshoot issues, upgrade network hardware and software, and work with vendors to ensure new products meet the company’s security requirements.

A network vulnerability assessment from Protected Harbor will help your organization identify potential weaknesses and vulnerabilities in your current network setup.

A Protected Harbor security expert can assist with a free assessment for cybersecurity for small business and vulnerability test to determine your weak points. From there, we will build a plan that includes updates, new configurations, implementation, unlimited onsite support, and live monitoring services for a flat monthly rate to safeguard your network. Ready to get started? Speak to a professional that can assist you with your network and security needs.

Speed Up Your Network in 8 Steps

A faster network is all everyone wants nowadays. So, when our network is lagging or slower than usual, we tend to wonder, why on earth is my network so slow? Having a strong network is vital to creating an online presence, whether running a business or just having a personal blog to share your thoughts and opinions with the world.

The speed of your network can significantly impact your productivity and overall experience. A slow connection can make downloading files, streaming videos, or uploading large files a frustrating experience. There are several steps you can take to speed up your network. These tips will help you get the most out of your connection and improve the overall performance of your network.

Reasons for Slow Network

Here are some reasons for slow network speeds:

1. Old Equipment

Your network is possibly old and outdated and may not be updated with the latest technologies. This is especially true if you have an old router or modem that cannot handle the new standards.

2. Insufficient Bandwidth

If you don’t have enough bandwidth on your connection, it will take longer for your computer to send and receive files. Your device may freeze up as it struggles to get through all the data simultaneously.

3. Provider Throttling Your Connection

Several ISPs have started to throttle their customers’ connections after reaching certain limits, making it difficult for people to stream videos or browse at higher speeds. If this is happening on your account, contact your provider and request that they remove any restrictions on your connection speed.

4. Your PC has a Virus

Viruses occasionally infiltrate computers, slowing Internet speed and stealing resources without your knowledge.

5. Too Much Traffic

Suppose too many users are using your broadband connection at once. In that case, it could be causing congestion and affecting other people trying to access their services (such as streaming videos).

6. Incorrect Network Configuration

You can also find yourself with a slower network if you’ve changed settings on your router, firewall, or other devices connected to the router that affect the speed at which data travels between devices on your network.

For example, if you’ve changed how your router handles port forwarding, you may find that certain websites won’t load appropriately after making these changes.

7. Weak Wi-Fi Signals

Your Wi-Fi signal strength is the amount of power sent to your router, measured in decibels (dB). The higher the dB number, the stronger the signal. If you have an old or weak Wi-Fi router, you may not be able to get adequate signal strength on your home network.

You can try increasing the distance between your router and other devices on your home network by installing a new wireless repeater or range extender.

What is Network Optimization?

In order to monitor, manage, and enhance network performance, various technologies, tactics, and best practices are referred to together as “Network Optimization.”

It’s not enough for crucial networks to function properly in today’s highly competitive, dynamic corporate world. The world depends more and more on dependable, quick, safe, accessible, 24/7 data transfer as the digital era advances. Unfortunately, obsolete or inadequately sized hardware and subpar software can reduce available bandwidth and increase the delay. Performance issues and system vulnerability might result from outdated or underused network security solutions. Response times might be slowed down, and vital network services can be overloaded by sudden surges or traffic spikes. The list goes on, potentially leading to hundreds of growing problems that could harm the end-user experience.

Network optimization’s main objective is to provide the finest network performance and design at the lowest cost. An optimized network must encourage greater productivity and usefulness and enable effective and efficient data sharing. And to achieve this, network latency, traffic volume, capacity, and traffic direction must all be managed.

How to Speed Up My Network?

The following tips can help you speed up your network.

● Check Your Router

The first thing you should do is check the integrity of your router. If it’s malfunctioning, then it is time for an upgrade. You can check if it has been updated by going to its settings page and studying for an update.

● Check Your Web Browser

If you’re having trouble with the speed of your network, there are likely too many open tabs or windows in your browser. Close all unnecessary tabs and windows to reduce the load on the main page and see if that helps.

● Use Antivirus Software

Turning on antivirus software is a good idea because it will stop any potentially harmful files from being downloaded onto your computer. The best antivirus programs protect you against malware and spyware (malicious software).

If you’ve already installed an antivirus program, be sure to update it regularly so that it stays protected against new threats.

● Clear Your Cache

The cache is a temporary space on your computer where websites store information about what they think might be helpful for you later on — like images or videos that might not be necessary at this point (but may become so later). Clearing out this cache can make pages load faster as well.

● Change Your Router’s Channel

This step is essential because different channels have different speeds and can cause congestion on the network. If you have multiple devices connected to the same network, changing the channel will speed up things for all devices on that network.

● Change Your Modem’s Settings

Your modem is responsible for choosing which channel to use when sending data out from your network, so if you want to improve performance, try setting it on a different channel than what you’re currently using (for example, if you’re using channel 6, try operating channel 3).

● Turn Off Unused Hardware

Another way to speed up your network is by turning off any unused hardware on your computer system. This includes printers, modems, and other devices that may not be in use at the time but are still plugged into the wall or modem port.

It might be tempting to leave these devices plugged in so they will stay connected until needed again. Still, this practice can slow down your computer because it takes more power from the wall outlet or modem port than required and may even cause damage if left plugged in for too long without being in use.

● Get a Better Plan

You may only be paying for slow Internet if you’ve checked your speed and compared it to the figure your Internet provider should receive, and the numbers line up. In this situation, you might want to think about choosing an upgrade.

Final Words

There are several reasons why your network may be either running slow or not working properly, and it could be that the problem is on your side of the router. Fortunately, that doesn’t mean you don’t have any options to fix it.

With an effective network management solution from Protected Harbor, you can expect a significant increase in productivity and efficiency. You can reduce latency, drop-outs, and other communication issues. You can even improve reliability with a robust and reliable security solution leaving you to feel secure with a best-in-class network security solution. It will also reduce the stress and frustration of network troubleshooting by network engineers and IT managers.

By offering the knowledge necessary to identify complicated issues and provide proactive remedies, Protected Harbor assists businesses in maintaining the functionality of their intranet and Internet applications.

With this advanced technology, your business can have the confidence to expand, explore new markets, and grow its profits without worrying about network speed or outages. You can also view our small business network security checklist here.

Get a free consultation today with one of our network engineers and stop worrying about network issues.

Finding and Keeping Good Employees‍

Keeping your employees happy, engaged, and productive is challenging for every business. After all, happy employees are more productive and have higher retention rates. But it’s not easy to keep them that way. Without the proper management strategies, employee dissatisfaction can quickly become unbearable in working conditions. Working effectively with limited resources is a struggle for most businesses. That being said, there are plenty of ways to optimize your team’s performance while remaining fiscally responsible — and it all starts with your hiring strategy.

Welcome to another video in the series Uptime with Richard Luna. Every business has come across this question of how to find and retain the best talent. According to Richard Luna, here are some ways to find and keep good employees.

Hiring Strategies: Finding Good Employees

The first step to finding good employees is to define what makes for a good employee. Start by looking at the jobs you need to fill. What are the most important qualifications for those positions? Does your company culture prioritize certain traits over others? Once you’ve identified your company’s core values and hiring needs, you can create a job description. A job description can help you streamline your hiring process by making it easier to evaluate candidates who respond to your job listings. How? Job descriptions allow you to pinpoint each position’s essential duties, making sure each applicant is qualified for the job. This will save you a lot of time and energy down the line when reviewing resumes or conducting interviews and will help you avoid making a bad hire.

Their Work Matters

To keep your team members happy and engaged, you must ensure they feel their work matters. What does this mean? It means you have to give them work that feels significant and that they believe is valuable to the company. You must show them that their work is a core part of the business’s mission. This doesn’t mean that you have to change your business model or core objectives. It simply means that you have to make sure your team members see their work as something significant and that you take the time to explain why their work is so crucial.

Company-Wide Communication

Communication is crucial in any business relationship, but it’s essential between managers and employees. Managers must communicate expectations clearly and effectively, and employees must feel comfortable sharing their concerns and suggestions. If you want to keep your employees happy and engaged, you have to open lines of communication both within and outside each department. You must ensure your team members feel comfortable raising issues and speaking up when they need assistance.

Culture Instilling Practices

To keep your employees happy, you must ensure that your company’s culture is positive. This means you must be intentional about creating a positive company culture. To do this, you have to ask yourself a few questions: What are the core values of my company? What are the main traits that each of my employees possesses? What are our main goals as a company? It would help if you kept these things in mind as you make hiring decisions, promote employees, and make everyday decisions as a manager. You also have to take the time to celebrate your wins and show gratitude to your team members. You have to make sure that your team members feel like they have a voice and are appreciated as individuals and part of a team.

Conclusion

Finding and keeping good employees isn’t easy, but it’s crucial for any business. Luckily, you can do many things to make hiring easier. Start by creating a job description that identifies each essential duty, and use it when reviewing resumes. Communicate company expectations clearly, and make sure your team members feel comfortable speaking up when they have questions or concerns. And finally, make sure your company’s culture is a positive one.

At Protected Harbor, we help you drive performance and culture with awareness-based training. From diversity and inclusion to collaboration, we have the training for you.

Contact us today to explore workforce and collaboration solutions and several awareness training programs.

What Are Information Silos and Why Are They Important?

Information Silos are an organizational phenomenon. They are not always positive but they can definitely become negative when they result in the fragmentation of information and data that is isolated from other sources. When this happens, it can make it more challenging to find the right information at the needed time. But, what exactly are Information Silos and why are they important?

In our third episode of Uptime with Richard, we’ll understand in detail everything about Information Silos and why they are important for your organization. We’ll also provide you with examples of Information Silos, explain how to identify them within your company, and show you how to break them down.

Quick Fact: Workers spend 36% of their workdays seeking and compiling information, according to CMS Wire. However, 44% of the time, they cannot locate the data. Information Silos are the root cause of this lost time and effort.

What Are Information Silos?

The term “silo” has been used in management for many years. It often refers to a lack of cohesiveness within an organization. In the vast majority of businesses, this problem has emerged repeatedly.

Information Silos are specific information assets within your company that isn’t being shared with the rest of your organization. They are defined by the fact that they aren’t connected with other data sources within your business. Silos usually form because of a cultural or organizational preference for keeping data separate rather than bringing it together. Silos might exist for a variety of reasons. This can depend on the types of information assets that are being isolated, the organizational culture, and the different preferences of multiple employees. Silos can be caused by several factors, including cultural norms and organizational structures, aligned incentives across siloed departments, and restrictive laws

Examples of Information Silos

• Missing, outdated, or unorganized data in a CRM.
• A flawed integration of a tool or set of tools.
• Forgetting to include essential email conversations with decision-makers.
• Using too many tools at once makes information scattered and difficult to find.
• Quote-to-cash operations that move more slowly due to process complexity.

Key Takeaway

Silos are created when different teams, departments, or areas of a company start to become isolated and don’t share information with each other. Information Silos are important because they can lead to inefficient use of resources and poor decision-making. They can be caused by cultural norms, organizational structures, aligned incentives, and restrictive laws. The most common type of Information Silos are those that exist in marketing, where marketing owns its budgets, KPIs, and content.

A business owner must create clear plans for their staff members of what they are trying to accomplish; they can take the help of a third-party service provider who will take care of the data strategy and handling. They must also create a setting where workers can cooperate and speak with one another. Through cutting-edge features that encourage productivity and always keeping everyone on the same page, Protected Harbor is here to help.

SUMMARY

Protected Harbor recently attended the New York Small Business Expo which was held on Friday, June 24th, 2022 at the New York Hilton Midtown. This was an incredible opportunity to showcase our products to a diverse crowd of small business owners and entrepreneurs that left our booth buzzing with interest.

As one of the top expo exhibitors, Protected Harbor was featured in a prominent position and given significant exposure. Our top-notch security system and remote monitoring capabilities were on full display for prospective clients to review.

The entire Protected Harbor team was there to support the New York small business community, which in all, had one common goal–to help small businesses in New York grow and succeed.

Though we assist clients with their technology issues, engineers at Protected Harbor also focus on prevention and protection, which helps to keep small businesses safe. By providing small business owners with the information they need to succeed, Protected Harbor helps to ensure a stronger economy for the entire region.

Attendee Survey

The small business owners attending the expo were allowed to complete a quick survey about their current IT problems and future business goals which also gave them the opportunity to receive a free IT assessment. The assessment was designed to identify any weaknesses within their business’s current technology and for us to create a customized roadmap to upgrade and improve the company’s current technological situation. The IT assessment was performed by Protected Harbor’s team of certified engineers and consultants, who were available to answer any questions during the expo.

With this survey making its way around the expo, we found that their most significant technology pain point was their inadequate IT and managed services;

Workshop with CEO Richard Luna

CEO Richard Luna hosted the workshop, “Does Your IT Suck? 2022 Small Business IT Trends.” In his presentation, he spoke about how small businesses can stay ahead of the curve and avoid the pitfalls of technology failing them. He discussed the do’s and don’ts of small business IT, and how to choose the right technology for your business. By the end of the workshop, attendees understood how to choose the right IT vendors for them, how to plan for future technology, how to nail down the best practices for vendor selection, and how to keep their data safe.

Does your IT suck?

Are you frustrated, pissed off, and fed up with bad IT support and MSPs? If your answer is yes, then you are not alone.

There are many businesses that have received poor support from their current IT vendor and are searching for new ones. Pick a partner like Protected Harbor that has a team of certified and experienced engineers who are passionate about helping businesses.

We’re a US-based company that specializes in cloud hosting, VPS hosting, dedicated servers, network solutions, and everything in between. Whether you’re an enterprise-level company or a start-up, we’ve got you covered. Thanks to our hands-on approach and an emphasis on customer service, we’ve earned a reputation as one of the most reliable hosting providers in the industry.

Missed the New York Small Business Expo for 2022? You can still get a free IT audit, contact us today!